Transcript – Dec. 13, 2013: “Can Empathy, Creative Thinking, etc. Be Learned”

Big thanks to our Special Guest Marah Collier (@marshacollier)

8:29 PM lrnchat Welcome everyone to #lrnchat! How have you been?
8:29 PM DerekTac Hello! #lrnchat
8:30 PM JustStormy Time for lrnchat!!
RT @lrnchat: Welcome everyone to #lrnchat! How have you been?
8:30 PM lrnchat Please introduce yourselves. Passions? Projects? What are you working on these days? #lrnchat
8:30 PM JaneBozarth Hey look everybody! It’s #lrnchat !
8:30 PM lodtrain Glad to be at #lrnchat happy holidays to all, been working on iPad education trying to use reflector
8:31 PM trishuhl RT @kelly_smith01: Cyber squatting at Starbucks for #lrnchat – The baristas are threatening to close don’t know why #Whatever
8:31 PM JaneBozarth Passionate this week about running circles around the bikeshedders. #lrnchat
8:31 PM lodtrain #lrnchat Happy Holidays from IT global “clickity click” education lots of projects to complete before holidays
8:31 PM trishuhl @kelly_smith01 Right?! I’m squatting at Mariano’s #lrnchat Greetings!
8:32 PM trishuhl RT @JaneBozarth: Hey look everybody! It’s #lrnchat !
8:32 PM JaneBozarth Just home from rehearsal for ukulele caroling. Want us to come to your house? #lrnchat
8:32 PM JustStormy @JaneBozarth – I’m ready #ukelele #lrnchat
8:33 PM lrnchat Q0) We always begin with this: What did you learn today? If not today, then this week? #lrnchat
8:33 PM trishuhl @lrnchat Howdy! Trish Uhl Learning Pro Currently in #Chicago timezone Passionate about equipping+empowering others – globally! #lrnchat
8:33 PM JustStormy Melissa Hicks, Instructional Designer, Penn State Eberyly College of Science – Passionate about being passionate #lrnchat
8:33 PM JaneBozarth We have all kinds of fun & frolic for your #lrnchat enjoyment this evening.
8:34 PM melsgilbert #lrnchat just back from an ASTD board meeting – I’m ready to learn some stuff
8:34 PM trishuhl @lodtrain Yes! HAPPY HOLIDAYS! #lrnchat
8:34 PM JaneBozarth RT @lrnchat Q0) We always begin with this: What did you learn today? If not today, then this week? #lrnchat
8:34 PM lrnchat Please help us welcome tonight’s guest, #CustServ expert (and chat co-host) @MarshaCollier! #lrnchat
8:34 PM trishuhl @JaneBozarth YES. #lrnchat
8:34 PM britz Hello. Mark Britz in Syracuse NY. Yes…its cold…and snowy… Move on already! #lrnchat
8:34 PM lodtrain Q0) Learned lync 2013 on iPad and will be creating quick clip and other PS education #lrnchat
8:34 PM JustStormy A0) What did I learn today? I love meetings when I sit next to people with fragrant cologne and hate those that have no focus #lrnchat
8:34 PM kelly_smith01 Kelly Smith Consultant Type Planp, TX #lrnchat
8:34 PM JaneBozarth @trishuhl Send the jet, k? #lrnchat
8:35 PM melsgilbert A0) #lrnchat I learned how to take meeting notes and send them to Evernote with google glass – finally
8:35 PM rosler @lrnchat Shawn Rosler, evangelist of efficient/effective CBT Des/Dev, lover of most things eLearning, and a total introvert… #lrnchat
8:35 PM JaneBozarth I learned that @zazzleheroes offers GREAT #CustServ #lrnchat
8:35 PM britz Welcome @MarshaCollier! #lrnchat
8:35 PM JustStormy Welcome to #lrnchat @MarshaCollier — can’t wait to “meet” you
8:35 PM changeguerilla A0: I learnt that going slowly gets more done than rushing! #lrnchat
8:36 PM JaneBozarth RT @lrnchat Please help us welcome tonight’s guest, #CustServ expert (and chat co-host) @MarshaCollier! #lrnchat
8:36 PM brunowinck Q0) Learned that doing things ASAP is less stressful than last minute #lrnchat
8:36 PM shalineemattoo Shalinee Mattoo, learning science alum,NU, lead designer at Kineo US, long time lurker, 1st time participant #lrnchat
8:36 PM JustStormy So true!! RT @changeguerilla: A0: I learnt that going slowly gets more done than rushing! #lrnchat
8:36 PM trishuhl RT @JaneBozarth: RT @lrnchat Q0) We always begin with this: What did you learn today? If not today, then this week? #lrnchat
8:36 PM kelly_smith01 @JustStormy Focus and meeting (sometimes) do not have a high coorelation #lrnchat
8:36 PM JaneBozarth Y’all DO know who @MarshCollier is, right? She of the many #custserv books…and that famous Vine proposal. #lrnchat
8:36 PM audioswhite Stephen White in o little town of Bethlehem in the Lehigh Valley PA #lrnchat
8:36 PM melsgilbert #lrnchat I played around with mockflow to create some wireframes
8:36 PM lodtrain @shalineemattoo welcome to #lrnchat
8:36 PM trishuhl @lrnchat @MarshaCollier Howdy Marsha! Thank you for joining #lrnchat tonight!
8:36 PM rosler A0) I learned that you can show a person more professional compassion with your eyes than you can your words. (my wife, no less) #lrnchat
8:37 PM theASIDEblog We learned even Santa can be rebranded for the 21C. #lrnchat http://t.co/eoNwpkeMcK
8:37 PM britz Q0) Learned that when ppl say they want training…they may really only mean a job aid. Ya gotta ask ’em, you may be surprised #lrnchat
8:37 PM melsgilbert RT @trishuhl: @lrnchat @MarshaCollier Howdy Marsha! Thank you for joining #lrnchat tonight!
8:37 PM MarshaCollier @JaneBozarth Good to see everyone on #lrnchat @lrnchat
8:37 PM kelly_smith01 @trishuhl Changed mt squating location to Corner Bakery #lrnchat
8:38 PM trishuhl @melsgilbert #JEALOUS! #lrnchat
8:38 PM melsgilbert @rosler Don’t be hiding in any bushes showing that compassion #lrnchat
8:38 PM shalineemattoo Q0 I read @nancyduarte slideology today…cool stuff #lrnchat
8:38 PM MarshaCollier Thank you for inviting me to #lrnchat -do you have a list of questions? How does your chat work?
8:38 PM rosler “And there was much rejoicing.” RT @lrnchat Pls help us welcome tonight’s guest, #CustServ expert (& chat cohost) @MarshaCollier! #lrnchat
8:39 PM shalineemattoo @lodtrain thank you! #lrnchat
8:39 PM MarshaCollier @rosler Shawn – you are too kind. Looking forward to this #lrnchat
8:39 PM JaneBozarth @MarshaCollier Questions post every 8 mins starting about nowish #lrnchat
8:39 PM JaneBozarth @MarshaCollier What are your current passions? What did you learn this week? #lrnchat
8:39 PM rosler @melsgilbert I’m too busy waiting in bushes to photobomb you! #lrnchat #elearningguildinsidejoke
8:39 PM MarshaCollier @JaneBozarth I like the “ish” – we use “ish” timing in #custserv too #lrnchat
8:40 PM lrnchat Q1 Is there/What is the difference between skills and talents/traits? #lrnchat
8:40 PM JustStormy RT @lrnchat: Q1 Is there/What is the difference between skills and talents/traits? #lrnchat
8:40 PM MarshaCollier @JaneBozarth I learned that I don’t like the new Twitter for Android app … #lrnchat
8:40 PM kelly_smith01 Learned that people in Texas have no concept of removing snow and ice from a parking #lrnchat
8:40 PM JaneBozarth RT @lrnchat Q1 Is there/What is the difference between skills and talents/traits? #lrnchat
8:40 PM kelly_smith01 RT @lrnchat: Q1 Is there/What is the difference between skills and talents/traits? #lrnchat
8:41 PM eLearninCyclops RT @lrnchat Q1 Is there/What is the difference between skills and talents/traits? #lrnchat
8:41 PM JustStormy Never have…RT @kelly_smith01: Learned that people in Texas have no concept of removing snow and ice from a parking #lrnchat
8:41 PM changeguerilla A1: Talents are things you start with, skills are what you build yourself. #lrnchat
8:41 PM JaneBozarth @MarshaCollier The quickest solution for that is to get an iPhone. #lrnchat
8:41 PM lodtrain Q1) Skills can be learned and traits enhance the learning of skills (or use of them) #lrnchat
8:41 PM HunterSJones101 RT @MarshaCollier: Thank you for inviting me to #lrnchat -do you have a list of questions? How does your chat work?
8:41 PM britz RT @lrnchat Q1 Is there/What is the difference between skills and talents/traits? #lrnchat
8:41 PM melsgilbert A1) skills you can learn & practice … #lrnchat
8:41 PM rosler RT @lrnchat: Q1 Is there/What is the difference between skills and talents/traits? #lrnchat
8:41 PM britz RT @JaneBozarth @MarshaCollier The quickest solution for that is to get an iPhone. #lrnchat
8:41 PM brunowinck Q1) Skills can be acquired, talent can be enhanced, developed not acquired #lrnchat
8:41 PM trishuhl @lrnchat A0) I learned how to better communicate w my team #lrnchat
8:42 PM trishuhl RT @theASIDEblog: We learned even Santa can be rebranded for the 21C. #lrnchat http://t.co/eoNwpkeMcK
8:42 PM eLearninCyclops RT @brunowinck Q1) Skills can be acquired, talent can be enhanced, developed not acquired #lrnchat
8:42 PM JustStormy RT @brunowinck: Q1) Skills can be acquired, talent can be enhanced, developed not acquired #lrnchat
8:42 PM MarshaCollier Skills can be learned. You’re born with traits and talents, what you do with them depends on how hard you want to work #lrnchat
8:42 PM kelly_smith01 q1) Skills can be refined (if you have talent) #lrnchat
8:43 PM brunowinck true RT @kelly_smith01: q1) Skills can be refined (if you have talent) #lrnchat
8:43 PM JaneBozarth Q1 For example: I am never going to be a gymnast. Srsly. #lrnchat
8:43 PM trishuhl @kelly_smith01 I need to exit the parking lot and actually go in for warmth & food! #babyitsCOLDoutside #lrnchat
8:43 PM melsgilbert Talent is what you have when you get really good at those skills. Traits are what you reflect when you build the talent #lrnchat
8:43 PM JustStormy q1) lucky to have skills or talent #lrnchat
8:43 PM MarshaCollier @brunowinck I wholeheartedly agree, you either have “it” – or you don’t #lrnchat
8:43 PM britz A1) Skills built, Traits born #lrnchat
8:43 PM brunowinck @JaneBozarth, sure ? not even gymnast of fingers on ukulele ? #lrnchat
8:44 PM theASIDEblog Good skills help cultivate talent. #lrnchat
8:44 PM trishuhl @rosler @lrnchat @MarshaCollier ::CONFETTI::😉 #lrnchat
8:44 PM MarshaCollier @JaneBozarth Then they will change that app too (I also have iPhone. Watch for it. The new Android version was an “update” argh #lrnchat
8:44 PM rosler Information rich, to be sure…and some laughs, too… RT @MarshaCollier: @rosler Shawn – you are too kind. Looking forward to this #lrnchat
8:44 PM trishuhl RT @JaneBozarth: @MarshaCollier Questions post every 8 mins starting about nowish #lrnchat
8:44 PM melsgilbert #lrnchat I think you can become talented if you practice a skill enough. Maybe not always, but if the desire is there.
8:45 PM brunowinck @MarshaCollier still you can ignore your talents willingly or not #lrnchat
8:45 PM lodtrain Q1) I see folks who are introverted become great presenters with say ToastMasters – trait they want but skill they learn #lrnchat
8:45 PM rosler Come to the Dark Side…we have cake. RT @JaneBozarth: @MarshaCollier The quickest solution for that is to get an iPhone. #lrnchat
8:45 PM theASIDEblog Talent has to start somewhere, that place is skills. Think musician, artist, writer, etc. #lrnchat
8:45 PM audioswhite Q1 born with seeds of traits/talents which are nurtured and developed. #lrnchat
8:45 PM MarshaCollier @brunowinck Exactly, I’m sure I have a talent for singing, but I’m not willing to put in the effort to do it right😉 #lrnchat
8:45 PM Dan_Jacques_LD a1) America’s got skills doesn’t work as well as Talent #lrnchat
8:46 PM brunowinck RT @lodtrain: Q1) I see folks who r introverted become great presenters w/ say ToastMasters – trait they want but skill they learn #lrnchat
8:46 PM LnDDave Greetings #lrnchat, David Kelly from NY. How is everyone tonight?
8:46 PM JustStormy Ha~!
RT @Dan_Jacques_LD: a1) America’s got skills doesn’t work as well as Talent #lrnchat
8:46 PM shalineemattoo Q1. Talent: has a soft soothing voice..skill: is a professional classical singer #lrnchat
8:46 PM theASIDEblog Talent can also be innate where basic skills seem natural. #lrnchat
8:46 PM changeguerilla RT @Dan_Jacques_LD: a1) America’s got skills doesn’t work as well as Talent #lrnchat
8:46 PM lrnchat What kinds of things are “talents”? #lrnchat
8:46 PM MarshaCollier @melsgilbert Desire, yes – how bad do you want it? #lrnchat
8:46 PM JustStormy Hey!!! @LnDDave Gang’s all here! #lrnchat
8:46 PM lodtrain “@Dan_Jacques_LD: a1) America’s got skills doesn’t work as well as Talent #lrnchat”🙂 would like to see it thou
8:46 PM JaneBozarth RT @Dan_Jacques_LD: a1) America’s got skills doesn’t work as well as Talent #lrnchat
8:46 PM brunowinck @MarshaCollier some talents also require some skills to develop, like writing music requires some understanding of music coding #lrnchat
8:47 PM eLearninCyclops RT @lrnchat What kinds of things are “talents”? #lrnchat
8:47 PM rosler A1) Skills can be taught/learned, even from non-existence, where talents and traits are inherent and “growable”. #lrnchat
8:47 PM britz RT @lrnchat What kinds of things are “talents”? #lrnchat
8:47 PM eLearninCyclops RT @JaneBozarth RT @Dan_Jacques_LD: a1) America’s got skills doesn’t work as well as Talent #lrnchat
8:47 PM trishuhl RT @rosler: Come 2Dark Side…we have cake RT @JaneBozarth: @MarshaCollier The quickest solution for that is 2get an iPhone. #lrnchat CAKE!
8:47 PM MarshaCollier @theASIDEblog I always wanted to be a writer, but was never a success untill I put 100% into my passion #lrnchat
8:48 PM melsgilbert #lrnchat I don’t think you’re born with talent
8:48 PM rosler Dave Kelly has entered the building. RT @LnDDave: Greetings #lrnchat, David Kelly from NY. How is everyone tonight?
8:48 PM lodtrain Q1) Talents – Ability to learn complex things easily, singing, dancing and stupid human tricks #lrnchat
8:48 PM lrnchat Q2 Can everything be “learned”? What role does inherent trait or ability or talent play, if any? #lrnchat
8:48 PM trishuhl @LnDDave Greetings, DK! Good, THNX! How’s you ?!😀 #lrnchat
8:48 PM eLearninCyclops Q2) Athletics and the arts… but also that ability to capture an audience and keep their attention. #lrnchat
8:48 PM Naren_Raykar A1 talent is potential ability to develop skills #lrnchat
8:48 PM JaneBozarth Q1 Tools too: I always wanted to be a better musician, but I didn’t find my instrument until last July #lrnchat
8:48 PM MarshaCollier @rosler True enough #lrnchat
8:49 PM theASIDEblog Talented people need good skills to grow. #lrnchat
8:49 PM eLearninCyclops RT @lrnchat Q2 Can everything be “learned”? What role does inherent trait or ability or talent play, if any? #lrnchat
8:49 PM LnDDave RT @lrnchat: Q2 Can everything be “learned”? What role does inherent trait or ability or talent play, if any? #lrnchat
8:49 PM lodtrain Q2) Anything can be learned, but will u do it well, hmm not always – takes talent/traits #lrnchat
8:49 PM JaneBozarth @melsgilbert say more. Interesting given you have 3 kids. Nothing you see innate in one, not others? #lrnchat
8:49 PM MarshaCollier @rosler @JaneBozarth I got cake, one iphone, 2 androids and one windows phone. I think I’m solid #lrnchat
8:49 PM JaneBozarth RT @lrnchat Q2 Can everything be “learned”? What role does inherent trait or ability or talent play, if any? #lrnchat
8:49 PM cya_outside Is talent just the use of skills without consciously doing it? #lrnchat
8:49 PM eLearninCyclops Q2) You can learn to play the trumpet, but u can’t just learn “your sound” #lrnchat
8:50 PM JaneBozarth @lodtrain I’m not sure I can learn to be a gymnast. #lrnchat
8:50 PM theASIDEblog @MarshaCollier Agreed. It’s about hardwork, practice, and passion. #lrnchat
8:50 PM trishuhl @lrnchat Q2) Capacity, I’d say, capability Talent isn’t enough, by itself, but it can give you a starting place – a platform #lrnchat
8:50 PM Dan_Jacques_LD A2) anything can be a talent, not set rules or standards #lrnchat
8:50 PM JustStormy RT @lrnchat: Q2 Can everything be “learned”? What role does inherent trait or ability or talent play, if any? #lrnchat
8:51 PM JaneBozarth q2 I suppose turkeys can learn to climb trees… #lrnchat
8:51 PM brunowinck Q2) Skills can be learned and practiced up to mastery , talent will help you differentiate, come out of the group with some ease #lrnchat
8:51 PM changeguerilla A1: A talent is a skill that you don’t remember how you learnt it. #lrnchat
8:51 PM Naren_Raykar A2 everything can be learnt..inherent talent & traits influence the time it takes & the level of learning one can reach #lrnchat
8:51 PM kelly_smith01 Q2) Learning is “step one” aplying and acheiving is the key. #lrnchat
8:51 PM JustStormy Should we try?? RT @JaneBozarth: q2 I suppose turkeys can learn to climb trees… #lrnchat
8:51 PM trishuhl @lrnchat Q2) And being talented doesn’t preclude one from putting in the practice Practice is KEY #lrnchat
8:51 PM rosler A2) Apply yrslf enough, anything is learnable. Where talent and skill are equal, talent will always prevail, as it’s more natural. #lrnchat
8:52 PM cya_outside “@lodtrain: Q2) Anything can be learned, but will u do it well, hmm not always – takes talent/traits #lrnchat”←takes metacognition!
8:52 PM JaneBozarth Q2 Is it true that some are just truly “tone deaf”? Can they ever learn to sing? Really asking — I don’t know. #lrnchat
8:52 PM britz Q2) Inherent talent can be the foundation to reveal a “knack” and that can build confidence going forward #lrnchat
8:52 PM 2be2learn You need an open mind to learn anything or to apply a talent. A will to learn #lrnchat
8:52 PM brunowinck Can animals have talent ? not sure RT @JaneBozarth: q2 I suppose turkeys can learn to climb trees… #lrnchat
8:52 PM MarshaCollier Not everything can be learned, you have to commit to putting the time & concentration in first. But if you have no talent? Nope #lrnchat
8:52 PM JaneBozarth Q2 Have I seen the word ‘persistence’ yet? #lrnchat
8:53 PM MarshaCollier @theASIDEblog So true! #lrnchat
8:53 PM lodtrain “@2be2learn: You need an open mind to learn anything or to apply a talent. A will to learn #lrnchat” and motivated!
8:53 PM JaneBozarth Q2 what about that 10,000 hours thing that was so hot a year or 2 ago? People still thinking it’s so? #lrnchat
8:53 PM JaneBozarth @brunowinck Is climbing a talent or a skill? #lrnchat
8:53 PM melsgilbert @JaneBozarth #lrnchat traits, yes, but they have to learn the skills to build talent
8:54 PM JustStormy per·sist·ence
noun
firm or obstinate continuance in a course of action in spite of difficulty or opposition. #lrnchat
8:54 PM trishuhl @JaneBozarth Q2) Voice coach Roger Love says not true. Need to learn how to better use the instrument – the human body #lrnchat
8:54 PM brunowinck @JaneBozarth goats, cats climb, I think it’s a more a feature for them, like we speak, walk, beneath skills or talent #lrnchat
8:55 PM cya_outside “@JaneBozarth: Q2 what abt that 10,000 hours thing that was so hot a year or 2 ago? People still think it’s so? #lrnchat” Beatles knew it!
8:55 PM JustStormy this #lrnchat is really getting into the dna of things…
8:56 PM JaneBozarth @JustStormy we wanted to impress @marshacollier #lrnchat
8:56 PM JaneBozarth RT @JustStormy this #lrnchat is really getting into the dna of things…
8:56 PM trishuhl @JaneBozarth Q2) Actually, 10,000 hours is MASTERY Takes ~ 20 hrs for proficiency Focus often needs 2b basic competency, not 10k #lrnchat
8:56 PM lrnchat Q3 Can empathy be learned? Creative thinking? Name some similar things? If so, how? #lrnchat
8:56 PM britz RT @brunowinck @JaneBozarth goats, cats climb, I think it’s a more a feature for them, like we speak, walk, beneath skills/ talent #lrnchat
8:56 PM JustStormy RT @lrnchat: Q3 Can empathy be learned? Creative thinking? Name some similar things? If so, how? #lrnchat
8:56 PM JaneBozarth @trishuhl good point — proficiency not the same as mastery #lrnchat cc @marshacollier
8:57 PM JaneBozarth RT @lrnchat Q3 Can empathy be learned? Creative thinking? Name some similar things? If so, how? #lrnchat
8:57 PM kelly_smith01 Goats climb trees in search of (whatever they eat) but can the distinguish which trees are worth climbing? #lrnchat
8:57 PM brunowinck Q2) for me the 10000 thingy is more gaining mastery, while talent is a shortcut for reaching a different, noticable result #lrnchat
8:57 PM kelly_smith01 RT @JaneBozarth: RT @lrnchat Q3 Can empathy be learned? Creative thinking? Name some similar things? If so, how? #lrnchat
8:57 PM cya_outside DNA probably determines what skills we pay attention to and develop as talent #lrnchat
8:57 PM lodtrain Q3) Can empathy be learned, perhaps through a strong emotional experience – Scrooge anyone? #lrnchat
8:57 PM LnDDave RT @JaneBozarth: @trishuhl good point — proficiency not the same as mastery #lrnchat cc @marshacollier
8:57 PM britz A3) I struggle with empathy being learned. I think it comes in degrees. the lowest or most devoid of it being sociopaths #lrnchat
8:58 PM MarshaCollier @JaneBozarth @JustStormy I like the smart folks in #lrnchat
8:58 PM changeguerilla A3: If you have to learn empathy then that is not empathy you’re doing. #lrnchat
8:58 PM Dan_Jacques_LD Q3) I think you learn about empathy, creativity etc. But you have to want to be #lrnchat http://t.co/83G1xD4Jhn
8:58 PM brunowinck RT @lrnchat: Q3 Can empathy be learned? Creative thinking? Name some similar things? If so, how? #lrnchat
8:58 PM JaneBozarth Given that I think patience is overrated you can only imagine how I feel about empathy #TheresNoCryingInBaseball #lrnchat
8:58 PM lodtrain Q3) Creative thinking can be learned by practice, although probably more a trait that can be enhanced #lrnchat
8:58 PM kelly_smith01 Not sure if empathy can be learned – some empathetic practices maybe #lrnchat
8:58 PM JustStormy a3) What Is Empathy and Can It Be Taught? from the Annals of Internal Medicine http://t.co/YBVBw7mNhk #lrnchat
8:58 PM 2be2learn A3 can one learn to forgive? Yes. When someone you need forgiveness from teaches you how easy it is. Deeper learning. Make meaning #lrnchat
8:58 PM MarshaCollier @JaneBozarth Indeed, @trishuhl nailed it #lrnchat
8:59 PM JaneBozarth Q3 came out of one of @marshacollier’s #custserv chats, so thanks to her #lrnchat
8:59 PM cya_outside A3 Empathy comes from experiences. #lrnchat
8:59 PM JustStormy a3) “Empathy requires passion” #lrnchat
8:59 PM JaneBozarth Agreed. RT @changeguerilla A3: If you have to learn empathy then that is not empathy you’re doing. #lrnchat
8:59 PM britz RT @cya_outside A3 Empathy comes from experiences. #lrnchat / I’m not so sure
9:00 PM Naren_Raykar Empathy is ability to leave yourself & enter other person’s mind.with conscious awareness it can be strengthened #lrnchat
9:00 PM shalineemattoo A3: empathy can be learned…ethnography kind of puts you in the shoes in the environment #lrnchat
9:00 PM JaneBozarth @MarshaCollier she usually does #lrnchat
9:00 PM LnDDave RT @JaneBozarth: Agreed. RT @changeguerilla A3: If you have to learn empathy then that is not empathy you’re doing. #lrnchat
9:01 PM britz A3) what about wit? and especially having quick wit? #lrnchat
9:01 PM 2be2learn A3 empathy requires both an open heart and open mind. Too much for some #lrnchat
9:01 PM shalineemattoo A3: my biggest takeaway from literature undergrad was empathy.. #lrnchat
9:01 PM JaneBozarth Q3 I don’t know that empathy comes from experiences. You have to be open to/learn from them #lrnchat
9:01 PM JaneBozarth RT @2be2learn A3 empathy requires both an open heart and open mind. Too much for some #lrnchat
9:02 PM lodtrain Q3) Having like experiences with others helps you empathize -such as losing a parent #lrnchat
9:02 PM shalineemattoo A3: when u do literally analysis u find context..influences and literally get into the shoes of character and empathize #lrnchat
9:02 PM JaneBozarth @marshacollier’s specialty is #custserv. What says she about whether empathy can be learned? #lrnchat
9:02 PM JaneBozarth RT @shalineemattoo A3: my biggest takeaway from literature undergrad was empathy.. #lrnchat
9:02 PM cya_outside A3 Okay how about humility then? #lrnchat
9:02 PM britz A3) What about being social? Sociability…learned? inherent? combo? #lrnchat
9:03 PM lrnchat What about things like creative problem solving? Resourcefulness? Can they be learned? #lrnchat
9:04 PM JustStormy RT @lrnchat: What about things like creative problem solving? Resourcefulness? Can they be learned? #lrnchat
9:04 PM MarshaCollier @JaneBozarth That is tough for me, a lot of people make a living teaching empathy, but agree with @changeguerilla #lrnchat
9:04 PM DaveHallmon A3) Can empathy and creativity only be learned by experience and observation? #LRNchat ?
9:04 PM JaneBozarth @britz that’s a good question. Some of mine comes from being raised by raging extraverts #lrnchat
9:04 PM JaneBozarth RT @cya_outside A3 Okay how about humility then? #lrnchat
9:04 PM lrnchat Q4 How can WE develop these things in ourselves? #lrnchat
9:04 PM JustStormy RT @lrnchat: Q4 How can WE develop these things in ourselves? #lrnchat
9:05 PM brunowinck Q3) if you learn problem solving means you apply some kind of method, while talent woud be the heuristic, intuition leading you #lrnchat
9:05 PM JaneBozarth @MarshaCollier Roger Schank has said a lot of people make a living teaching other people to pretend to listen, too. #lrnchat
9:05 PM lodtrain Q3) Creative problem solving can be learned, ex see @dan_roam back of the napkin book #lrnchat
9:05 PM kelly_smith01 @lrnchat First define the “creative” of creative problem solving, #lrnchat
9:05 PM JaneBozarth RT @DaveHallmon A3) Can empathy and creativity only be learned by experience and observation? #LRNchat ?
9:05 PM britz RT @JaneBozarth @britz that’s a good question. Some of mine comes from being raised by raging extraverts #lrnchat /That explains it!🙂
9:05 PM bhonig There are clear tools that help one problem solve #lrnchat
9:05 PM rosler RT @rosler: A3) Bedside manner with a doc, the “skill” is a checklist. 10 diff docs- 5 have it, 5 know it. The haves = Talent. #lrnchat
9:05 PM JaneBozarth @DaveHallmon …and why do some people learn while others don’t? We don’t set out to “persevere to learn empathy”. #lrnchat
9:05 PM lodtrain Q4) Develop empathy, maybe customer service trng, walking a mile in others shoes (cross training in co) #lrnchat
9:05 PM JaneBozarth RT @lrnchat Q4 How can WE develop these things in ourselves? #lrnchat
9:06 PM JaneBozarth @bhonig sometimes people don’t use a tool that’s right in front of them #lrnchat
9:06 PM cya_outside Makers Movement is good example to develop skills for creative problemsolving #lrnchat
9:06 PM britz @JaneBozarth @DaveHallmon me thinks a focused or deliberate observation of creativity can help it to be acquired (IMHO) #lrnchat
9:06 PM theASIDEblog When surrounded by creative and caring people, empathy and creativity are learned through modeling. #lrnchat
9:07 PM bhonig @JaneBozarth That is for sure
#lrnchat
9:07 PM rosler RT @lrnchat: Q4 How can WE develop these things in ourselves? #lrnchat
9:07 PM lodtrain RT @theASIDEblog: When surrounded by creative and caring people, empathy and creativity are learned through modeling. #lrnchat
9:07 PM MarshaCollier @shalineemattoo YES! Learning from reading gives you experiences to work from and would help develope empathy #lrnchat
9:07 PM JaneBozarth @shalineemattoo someone else tonight said literature helped them become more empathetic. #lrnchat
9:07 PM bhonig Q4) By practicing #lrnchat
9:07 PM MarshaCollier @changeguerilla Faux emapthy just doesn’t ring true #lrnchat @JaneBozarth
9:08 PM brunowinck RT @MarshaCollier: @shalineemattoo YES! Learning from reading gives you experiences to work from and would help develope empathy #lrnchat
9:08 PM DaveHallmon @JaneBozarth very true, but the right experiences can give that perspective? We must know our learners. #LRNchat
9:08 PM kelly_smith01 For creative problem solving watch the Dawn of Man sequence in 2001 Space Odyssey #lastfilmreference #lrnchat
9:09 PM MarshaCollier Immersing in a social media community can teach you a lot about people, and help develop empathy skills if you’re so inclined #lrnchat
9:09 PM DaveHallmon RT @cya_outside: Makers Movement is good example to develop skills for creative problemsolving #lrnchat
9:09 PM theASIDEblog If we don’t slow down and provide time to think, it will always be difficult to develop a creative spirit to solve problems. #lrnchat
9:09 PM brunowinck Q4) by watching others practising and learning (instructive sometimes) #lrnchat
9:09 PM changeguerilla A4: Start thinking about all the things you don’t know, not the things you do. #lrnchat
9:09 PM JaneBozarth @cammybean couldn’t be with us tonight, but in prep convo mentioned helping children w autism about emotion/empathy #lrnchat
9:09 PM DaveHallmon @MarshaCollier @shalineemattoo is reading enough? #LRNchat
9:09 PM MarshaCollier @JaneBozarth I majored in literature too, now I realize why it was so useful @shalineemattoo #lrnchat
9:09 PM ExpertusONE RT @lodtrain: Q3) Creative problem solving can be learned, ex see @dan_roam back of the napkin book #lrnchat
9:10 PM JaneBozarth I am having the BEST time. Are y’all having fun in #lrnchat?
9:10 PM adkpiper Hi #lrnchat! Just arriving–reading through. Sorry for being late!
9:10 PM britz Isn’t all problem solving creative to some degree? #lrnchat
9:10 PM 555freeriden RT @changeguerilla: A1: Talents are things you start with, skills are what you build yourself. #lrnchat
9:10 PM JaneBozarth @MarshaCollier @shalineemattoo me too #lrnchat
9:10 PM bhonig All can be learned; and many not; some do it naturally and more easily.
#lrnchat
9:10 PM kelly_smith01 @JaneBozarth @cammybean I have worked with autistic kids it drained my emotions #lrnchat
9:10 PM audioswhite RT @britz: Isn’t all problem solving creative to some degree? #lrnchat
9:11 PM MarshaCollier @DaveHallmon @shalineemattoo Reading AND relating? #lrnchat
9:11 PM JaneBozarth @adkpiper you missed the puppet show. #lrnchat
9:11 PM rosler A4) By not trying to hide what’s naturally there in the name of “professionalism”. (1/2) #lrnchat
9:11 PM bhonig @britz I think so
#lrnchat
9:12 PM adkpiper A3 I’m not sure empathy can be learned without intrinsic desire. In the crisis hotline world where I work, we say that you can+ #lrnchat
9:12 PM lrnchat Q5. How can we better hire for these kinds of skills/talents, rather than try to ‘fix’ people after the fact? #lrnchat
9:12 PM MarshaCollier @changeguerilla @JaneBozarth @shalineemattoo We thought it would be really cool to get a degree by reading books? You bet😉 #lrnchat
9:12 PM JaneBozarth RT @lrnchat Q5. How can we better hire for these kinds of skills/talents, rather than try to ‘fix’ people after the fact? #lrnchat
9:12 PM bhonig Q5. Focus on desire
#lrnchat
9:12 PM brunowinck Q5) You have to detect, snif talents, it’s a talent🙂 #lrnchat
9:12 PM kelly_smith01 RT @lrnchat: Q5. How can we better hire for these kinds of skills/talents, rather than try to ‘fix’ people after the fact? #lrnchat
9:13 PM DaveHallmon @brunowinck @MarshaCollier @shalineemattoo Specify a profession that requires empathy, does their degree have a practicum? #LRNchat
9:13 PM JaneBozarth @adkpiper that’s exactly the kind of example we need. say more? #lrnchat
9:13 PM bhonig Q5 Test them #lrnchat
9:13 PM adkpiper A3+teach how to implement/show empathy better, but that we can’t give it to people who don’t already have it. #lrnchat
9:13 PM cammybean @JaneBozarth twitter called and here I am! #lrnchat
9:13 PM changeguerilla A5: Hire for attitude never for skill. #lrnchat
9:13 PM cya_outside Avoid imposing rules or methods to provide creative dev in students #lrnchat
9:14 PM shalineemattoo a documentary shwd a harassed kid with no human feelings left.ws treated by a strict regimen to feed animals.she learned to feel.#lrnchat
9:14 PM bhonig @cya_outside Creativity requires rules though #lrnchat
9:14 PM jbuonora Q3 empathy learned by talking, understanding others that are not like yourself #lrnchat
9:14 PM rosler @rosler: A4) Quoth @henryrollins : “They mistake kindness…but you know better.” http://t.co/qfqnDr9c4m (2/2)
#lrnchat
9:14 PM ebarker8 RT @changeguerilla: A5: Hire for attitude never for skill. #lrnchat
9:14 PM kelly_smith01 Q5) Not sure what to do about the hiring issues Please, please, please no MBTI or similar tests #lrnchat
9:14 PM JaneBozarth @changeguerilla How? What does that interview look like? #lrnchat
9:14 PM lodtrain Q5) Better hire? Maybe ask about volunteerism experience can help with hiring empath folks, ask about retail/good cust svc trng #lrnchat
9:14 PM DaveHallmon @britz How? Who decides if it is creative or not? #LRNchat
9:15 PM MarshaCollier @DaveHallmon One can be a great technical doctor without empathy, but empathy makes you whole @brunowinck @shalineemattoo #lrnchat
9:15 PM JaneBozarth How do Zappos etc hire? #lrnchat
9:15 PM WillWorkLearn A4: Creativity can be encouraged. #lrnchat Scroll down for quiz on creativity research (as what supervisors can do) http://t.co/8U9bVJ4qLv
9:15 PM rosler Who just referenced @henryrollins and @nineinchnails in a #lrnchat tweet? THIS GUY.
9:15 PM JustStormy RT @lrnchat: Q5. How can we better hire for these kinds of skills/talents, rather than try to ‘fix’ people after the fact? #lrnchat
9:15 PM bhonig @JaneBozarth @changeguerilla How? What does that interview look like? Ask pointed questions #lrnchat
9:15 PM adkpiper Screening for empathy: people without it know how to fake it in interviews. So you need to observe them in real situations and look.#lrnchat
9:15 PM JaneBozarth @DaveHallmon @britz I wrote that Q; intended it to be more kid working counter at drugstore figuring out way outside of box #lrnchat
9:16 PM kelly_smith01 Q5) Hack their computer if they have cute puppy or kittens videos they are OK #lrnchat
9:16 PM cammybean #lrnchat I have seen success teaching kids in the spectrum social thinking skills like empathy.
9:16 PM MarshaCollier @JaneBozarth I missed the puppet show too darn it #lrnchat @adkpiper
9:16 PM JustStormy a5. Really need to focus on appropriate questions that whittle out specific behaviors #lrnchat
9:16 PM JaneBozarth @bhonig Ok. Are you empathetic and creative? #lrnchat
9:16 PM brunowinck Q5) You need some kind of open interview where pps can express their taste, interest in an horizontal way #lrnchat
9:16 PM rosler A5) Listen to your gut instinct and heart rather than a checklist and resumé. #lrnchat
9:16 PM adkpiper A5 Hire for people who’ll be great members of the team, not the “best skills”. Adequate skills + good teammates = successful. #lrnchat
9:16 PM JustStormy @rosler sometimes that is hard to tease apart…i’ve been burnt by that #lrnchat
9:16 PM DaveHallmon A5) Depending on the role, you might need to hire for a probationary period of observation. Assessments can’t test this #LRNchat
9:16 PM JaneBozarth @adkpiper Boy did you hit that nail on the head #lrnchat
9:17 PM brunowinck +1 for PR at least cf #ragansocial RT @kelly_smith01: Q5) Hack their computer if they have cute puppy or kittens videos they are OK #lrnchat
9:17 PM bhonig @JaneBozarth Good question…it helps to be empathic to be creative. But necessarily. #lrnchat
9:17 PM audioswhite creativity is born of the quest to solve a problem #lrnchat
9:17 PM MarshaCollier @JaneBozarth Develop by dedication to learning AND practicing #lrnchat
9:17 PM bhonig @audioswhite agreed
#lrnchat
9:17 PM britz RT @DaveHallmon @britz How? Who decides if it is creative or not? / it wld appear to me that if its a prob it takes some creativity #lrnchat
9:17 PM rosler As have I, but the “wins” have always won big. RT @JustStormy sometimes that is hard to tease apart…i’ve been burnt by that #lrnchat
9:17 PM JaneBozarth @bhonig no i was asking pointed questions like you said. #lrnchat
9:17 PM DaveHallmon @adkpiper Yes. Lots of observation #LRNchat
9:18 PM changeguerilla Amazing how creative people get when you cut how much money they have! #lrnchat
9:18 PM trishuhl @JaneBozarth @changeguerilla Maybe you need a fundamental basis of empathy, but empathy can certainly be learned thru practice #lrnchat
9:18 PM lrnchat Q6 Many of us work teaching #CustServ,prob solving, etc in our work. What can we take away from tonight’s chat? #lrnchat
9:18 PM brunowinck Not always RT @audioswhite: creativity is born of the quest to solve a problem #lrnchat
9:18 PM marketing_jason RT @changeguerilla: Amazing how creative people get when you cut how much money they have! #lrnchat
9:18 PM JustStormy RT @lrnchat: Q6 Many of us work teaching #CustServ,prob solving, etc in our work. What can we take away from tonight’s chat? #lrnchat
9:18 PM kelly_smith01 Daniel Pink had a empathy “test” on one of his websites – I will see it I can find – #donttrustit #lrnchat
9:18 PM DaveHallmon @kelly_smith01 And dancing babies🙂 #LRNchat
9:18 PM adkpiper A5 Ask ppl to describe the best and worst coworkers they ever had–what made them that way? Shows team focus, empathy, kindness #lrnchat
9:18 PM JaneBozarth @shalineemattoo @cammybean she’s little. you can take her. #lrnchat
9:18 PM bhonig @JaneBozarth That question is not pointed enough…a pointed questions needs to include context….doesn’t it?
#lrnchat
9:19 PM cammybean For kids on the autism spectrum and others: http://t.co/i0JJ9w6TAN #lrnchat
9:19 PM JaneBozarth RT @lrnchat Q6 Many of us work teaching #CustServ,prob solving, etc in our work. What can we take away from tonight’s chat? #lrnchat
9:19 PM rosler RT @lrnchat: Q6 Many of us work teaching #CustServ,prob solving, etc in our work. What can we take away from tonight’s chat? #lrnchat
9:19 PM kelly_smith01 Here is empathy “quiz” from Daniel Pink website – take with several grains of salt http://t.co/er6JiHWdP7 #lrnchat
9:19 PM EBPhD @lrnchat A6 – It takes work! #lrnchat
9:19 PM JaneBozarth @bhonig Describe a time you were empathetic. #lrnchat
9:19 PM JaneBozarth @bhonig Describe a time you were empathetic. #lrnchat
9:19 PM lodtrain Q6) Hmm take aways – Volunteerism, retail cust service background/trng, cross training so walk a mile in others shoes..#lrnchat
9:20 PM bhonig @EBPhD @lrnchat And sometimes not
#lrnchat
9:20 PM crazyauntg RT @MarshaCollier: @JaneBozarth Develop by dedication to learning AND practicing #lrnchat
9:20 PM theASIDEblog We team teach on as many projects as we can and they are the ones that are most remembered by Ts and Ss. #lrnchat
9:20 PM britz A6) we need institute DNA testing to help us in hiring right people😉 #lrnchat
9:20 PM changeguerilla A6: Don’t teach. Help people learn instead. #lrnchat
9:20 PM DaveHallmon A5) some things are “trainable” but some are not. I am bending toward empathy is not #LRNchat
9:20 PM trishuhl @JaneBozarth @changeguerilla Also have friend w Aspergers he learned empathy & social ability via Improv Had to mimic / model 1st #lrnchat
9:20 PM ebarker8 “@adkpiper: A5 Ask ppl to describe the best and worst coworkers they ever had–what made them that way? #lrnchat” – great idea!
9:20 PM bhonig RT @changeguerilla A6: Don’t teach. Help people learn instead. I like this #lrnchat
9:20 PM MarshaCollier @JaneBozarth You can’t fix – you need to hire right first #lrnchat
9:20 PM cya_outside “@bhonig: @cya_outside Creativity requires rules though #lrnchat” disagree – requires absence to emerge
9:20 PM shalineemattoo A6: if Steven covey can teach us how to make others trust you…we definitely can learn to empathize and be creative #lrnchat
9:21 PM JaneBozarth @marshacollier mentioned value of engaging in social community as way of improving ‘people’ skills #lrnchat
9:21 PM EBPhD Or it’s easier to hire right first! RT @MarshaCollier: @JaneBozarth You can’t fix – you need to hire right first #lrnchat
9:21 PM kelly_smith01 Is it bad hiring or bad managing? #lrnchat
9:21 PM adkpiper Friends in clin. psych. say that many people can fake empathy when they’re trying to–we need to scenarios to observe “off-stage” #lrnchat
9:21 PM bhonig @cya_outside agree to disagree. #lrnchat
9:21 PM jbuonora Q2 anything can be learned. Q is how good are you at it once learned. You can teach me to hit a golf ball, I’ll never be a pro #lrnchat
9:21 PM changeguerilla @ebarker8 You can always get them the skills but you can never get them a great attitude! #lrnchat
9:21 PM JustStormy Is it both? RT @kelly_smith01: Is it bad hiring or bad managing? #lrnchat
9:21 PM JaneBozarth RT @trishuhl Also have friend w Aspergers he learned empathy & social ability via Improv Had to mimic / model 1st #lrnchat
9:21 PM britz RT @MarshaCollier @JaneBozarth You can’t fix – you need to hire right first #lrnchat
9:21 PM rosler A6) Just started with softer #custserv classes…I learned that, with EHR use, it’s yes/no, with skills/talents, it’s “maybe so”. #lrnchat
9:21 PM trishuhl @lrnchat Do we mean can they be taught – as in, formal instruction? Yes. Maybe. Experience certainly is excellent teacher #lrnchat
9:21 PM bowdenartist RT @changeguerilla: A6: Don’t teach. Help people learn instead. #lrnchat
9:21 PM ebarker8 “@changeguerilla: @ebarker8 You can always get them the skills but you can never get them a great attitude! #lrnchat” couldn’t agree more!!
9:21 PM JaneBozarth RT @MarshaCollier @JaneBozarth You can’t fix – you need to hire right first #lrnchat
9:21 PM audioswhite @brunowinck that’s been the gist of it through my experience, but get different take http://t.co/wCES9M0Kma #lrnchat
9:22 PM lodtrain RT @changeguerilla: @ebarker8 You can always get them the skills but you can never get them a great attitude! #lrnchat
9:22 PM JustStormy @rosler True…wish we could finesse the process and wheedle out the false positives #lrnchat
9:22 PM JaneBozarth @MarshaCollier that’s what I’m tryin’ to tell them. Hire right in the first place. #lrnchat
9:22 PM MarshaCollier Realize that @zapppos HR dept does a separate set of interviews purely for culture fit – besides ones for experience, ability #lrnchat
9:22 PM JustStormy Get the right people on the bus….
RT @JaneBozarth: RT @MarshaCollier @JaneBozarth You can’t fix – you need to hire right first #lrnchat
9:22 PM britz RT @kelly_smith01 Is it bad hiring or bad managing? #lrnchat /yes
9:22 PM lodtrain “@JustStormy: Is it both? RT @kelly_smith01: Is it bad hiring or bad managing? #lrnchat”or lack of development?
9:22 PM rosler Usually doesn’t take too long😉 RT @JustStormy:True…wish we could finesse the process and wheedle out the false positives #lrnchat
9:22 PM cya_outside “@bhonig: @cya_outside agree to disagree. #lrnchat” you have conformity not creativity sorry.
9:22 PM MarshaCollier @JaneBozarth (See my last tweet) #lrnchat
9:23 PM kelly_smith01 @JustStormy I think yes – both. But I need to ask my manager #lrnchat
9:23 PM trishuhl @MarshaCollier @DanielPink also has exercises / activities for practicing empathy in Whole New Mind #lrnchat
9:23 PM shalineemattoo A6: if you don’t like something ask don’t assume… Asking will give context and help develop empathy #lrnchat
9:23 PM JaneBozarth Tech support help desk people fake empathy all the time: (reading) “I can tell you are upset about that.” See? #lrnchat
9:23 PM rosler Don’t fill to fill, fill to fulfill. RT @JaneBozarth: @MarshaCollier that’s what I’m tryin’ to tell them. Hire right in 1st place. #lrnchat
9:23 PM adkpiper A6 You can’t mandate empathy; you CAN mandate empathetic behavior. Define behavioral expectations and hold people to those. #lrnchat
9:23 PM britz @kelly_smith01 @JustStormy he/she will likely be indecisive so don’t bother…ask forgiveness after #lrnchat
9:23 PM JaneBozarth RT @MarshaCollier @zapppos HR dept does a separate set of interviews purely for culture fit – besides ones for experience, ability #lrnchat
9:24 PM brunowinck Q6) You should 1) Attitude, 2) talent (if revealed or suspected), 3) skills #lrnchat
9:24 PM theASIDEblog It’s about educating and learning, not teaching and students. #lrnchat
9:24 PM DaveHallmon @cya_outside @bhonig Creativity is usually absence of rules otherwise it wouldn’t be creative #LRNchat
9:24 PM JaneBozarth @MarshaCollier can you say more about what Zappos interview for culture fit looks like? #lrnchat
9:24 PM trishuhl @theASIDEblog Time to think and room to flail and fail! #failforward #lrnchat
9:24 PM brunowinck Q6) You should hire based on 1) Attitude, 2) talent (if revealed or suspected), 3) skills #lrnchat
9:24 PM toister @trishuhl @JaneBozarth @changeguerilla Saw your #lrnchat ? re: empathy. Empathy comes from relatable experience, so we all have to learn it.
9:24 PM JustStormy i always like to ask what they will dress up as at halloween for interview questions #lrnchat It’s the important stuff…
9:24 PM MarshaCollier @trishuhl @DanielPink That’s great #lrnchat
9:24 PM JaneBozarth I hear what you’re saying. #EmpatheticJane #lrnchat
9:24 PM bhonig @DaveHallmon @cya_outside I think of it as the ability of knowing the “true” rules that exist… #lrnchat
9:25 PM MarshaCollier Boom!–> RT @rosler: Don’t fill to fill, fill to fulfill. #lrnchat
9:25 PM JustStormy RT @MarshaCollier: Boom!–> RT @rosler: Don’t fill to fill, fill to fulfill. #lrnchat
9:25 PM lrnchat QWrap. It’s that time again. Please re-introduce yourselves. Shameless plugs welcome #lrnchat
9:25 PM kelly_smith01 “Seeing people cry doesn’t really upset me” <– Item from empathy quiz #lrnchat
9:25 PM bhonig @DaveHallmon @cya_outside Most of time we make up rules that are fake, untrue, not appropriate, etc. #lrnchat
9:25 PM MarshaCollier @chrisorourke If you haven’t the right culture, you’ll never have community #lrnchat @zapppos @rocketscience
9:25 PM JaneBozarth @MarshaCollier you do know @rosler is flirting with you… #lrnchat
9:25 PM rosler I’m good for one a night…aaand I’m spent. RT @MarshaCollier: Boom!–> RT @rosler: Don’t fill to fill, fill to fulfill. #lrnchat
9:25 PM trishuhl @lrnchat A5) Strengths, yes? Appreciative Inquiry – look for what works, rather than for what’s broken Hite for fit, not skills #lrnchat
9:26 PM cya_outside A6 Really need to dev skill continuum in ed. to same deg as content – then we can leave content behind and really create knowledge #lrnchat
9:26 PM MarshaCollier @HookedUpCountry We HAVE the tools – why not use them premptively BEFORE hiring? #lrnchat
9:26 PM rosler Obvious observation is obvious. RT @JaneBozarth: @MarshaCollier you do know @rosler is flirting with you… #lrnchat
9:26 PM trishuhl RT @changeguerilla: A5: Hire for attitude never for skill. #lrnchat
9:26 PM lodtrain Qwrap #lrnchat thanks for a great session with empathetic creative lrning folks from IT global education
9:26 PM shalineemattoo @brunowinck agree don’t they say hire the attitude skills can be taught..bt if u picked someone who just wants a day job..ur loss #lrnchat
9:26 PM DaveHallmon A6) check out this perspective > The 5 Hidden Superpowers of Balanced Creative Teams – 99U – http://t.co/4yPWa2KiXh #LRNchat
9:26 PM lrnchat Many thanks to our VIP newlywed @marshacollier for hanging out with us tonight! #lrnchat
9:26 PM JustStormy Qwrap-Melissa Hicks, instructional designer, PSU, facilitator of faculty development, and recent connoisseur of men’s fragrances #lrnchat
9:26 PM changeguerilla OK have to go but loved dropping into #lrnchat. Challenged my assumptions on empathy etc! Thanks!!
9:27 PM brunowinck QWrap) Bruno Winck Work at @Kneaver on Personal Knowledge Management, take survey “How you learn” here-> http://t.co/x1yqnHqKm6 #lrnchat
9:27 PM 2be2learn Just passed my EdD comprehensive exams @DrexelSac. Yeah lifelong learning! #lrnchat
9:27 PM adkpiper @kelly_smith01 The issue with those questions is that everyone knows the “right answers”, so the answers don’t tell you much. #lrnchat
9:27 PM JustStormy Whoooo Marsha!!!! RT @lrnchat: Many thanks to our VIP newlywed @marshacollier for hanging out with us tonight! #lrnchat
9:27 PM JaneBozarth RT @trishuhl A5) Strengths, yes? Appreciative Inquiry – look for what works, rather than for what’s broken Hite for fit, not skills #lrnchat
9:27 PM MarshaCollier @VinceSkolny You’re so smart I want to hug you #lrnchat @chrisorourke @RocketScience
9:27 PM JaneBozarth @2be2learn congrats! #lrnchat
9:27 PM brunowinck Thank you @MarshaCollier ! Great chat RT @lrnchat: Many thanks to our VIP newlywed @marshacollier for hanging out with us tonight! #lrnchat
9:27 PM DaveHallmon @bhonig @cya_outside I can agree with that. Society is making them as we #LRNchat
9:27 PM rosler Awesome time and congrats!! RT @lrnchat: Many thanks to our VIP newlywed @marshacollier for hanging out with us tonight! #lrnchat
9:28 PM britz Good Chat! thx again @MarshaCollier for joining in. Mark Britz, Manager of L&D in Syracuse. Who’s going to #TK14? See you there! #lrnchat
9:28 PM theASIDEblog Thanks for an engaging #lrnchat tonight. It was a great topic and exchange.
9:28 PM adkpiper QWrap Instructional designer, crisis hotline manager, bagpiper who just released a new album for Christmas, fan of learning! #lrnchat
9:28 PM jensen_jessica RT @changeguerilla: Amazing how creative people get when you cut how much money they have! #lrnchat
9:28 PM bhonig Thanks all this is my first time. It was hard to keep up. But fun nonetheless. #lrnchat
9:29 PM JaneBozarth Shameless plug: “Social Media for Learning” cert. with me. Vegas. January. http://t.co/rcRKde4JHb #TattoosPossible #lrnchat
9:29 PM JaneBozarth @bhonig I hope you’re ready for the quiz. #lrnchat
9:29 PM JustStormy Because apparently, it’s been a Ron Burgundy kind of day #lrnchat
9:30 PM bhonig @JaneBozarth A Quiz? Oy! #lrnchat
9:30 PM lrnchat Shoutout to our first-time #lrnchat-ters tonight! Hope you had fun.
9:30 PM trishuhl @changeguerilla @JaneBozarth He could not identify empathy “organically” Improv helped him mimic; he learned what it feels like #lrnchat
9:30 PM lrnchat Thanks everyone for joining #lrnchat tonight. See you next week! Look for weekly transcripts at http://t.co/ijNIXq164N