Transcript 5 April 2012

08:30:02 pm lrnchat: Welcome to #lrnchat! (or #lrncht for tonight) How are you today?
08:30:26 pm TriciaRansom: RT @lrnchat: Welcome to #lrnchat! (or #lrncht for tonight) How are you today?
08:30:34 pm Quinnovator: beware the memestream of #lrnchat (or #lrncht for tonite), duck or join! Welcome to new and returning participants
08:31:00 pm lrnchat: If you are new to #lrnchat, we have ‘rules’ here: http://t.co/KBdvTNxR #lrncht
08:31:24 pm Quinnovator: and don’t forget the Official #lrnchat Drinking Game™ http://t.co/VeuihVpN (drinks at the ready!) #lrncht
08:31:43 pm TriciaRansom: Dear tweeps, it’s Thursday, so that means #lrncht. Many learning related tweeps for next 90 mins. Come join us!
08:31:48 pm tomspiglanin: Hi, all. Tom, home and relaxed instead of commuting, channeling my east coast friends tonight! #lrncht
08:32:25 pm brainysmurf1234: Greetings all at #lrncht. Just came out of #cck12 session that wasn’t really happening but a few of us connected anyway.
08:32:54 pm lesleywprice: Pleased to see that #lrncht is so far safe sound and spam free!
08:32:59 pm lrnchat: Tonight’s topic is “When Training is NOT the answer”. Remember, we’re using #lrncht as the hashtag tonight due to hashtag SPAM.
08:33:17 pm brainysmurf1234: It’s #lrncht time (not lrnchat due to spam)…join us if you like!
08:33:36 pm cammybean: @cammybean: Hi #lrnchat ! I’m jet lagged but otherwise doin’ well…and I meant today #lrncht
08:33:40 pm LnDDave: @cammybean We’re using #lrncht as the hashtag tonight instead of #lrnchat
08:34:00 pm TriciaRansom: RT @lrnchat: Q0. We begin w/ the weekly #lrnchat welcome: Introduce yourself. Where are you from? What have you learned this week? #lrncht
08:34:54 pm JD_Dillon: Q0) JD from Orlando … Learning the impact that client trust can have on design (+ and -). #lrncht #lrncht
08:34:54 pm cammybean: Apparently, I’m so jet lagged that I can’t type to save my life tonight. #lrncht
08:35:09 pm tbartlett21: Hi Group- This is my first time to #lrncht. I am a graduate student at Northeastern University studying Corporate and Organizational Comm.
08:35:43 pm Quinnovator: Clark Quinn, learning experience design strategist (really), speaker/author/consultant, genial malcontent, Walnut Creek CA #lrncht
08:35:45 pm LnDDave: @tbartlett21 Welcome to the chat! #lrncht
08:36:00 pm tomspiglanin: This week I (re-)learned it’s all about learning, so let’s stop labeling it. Wrote abt it http://t.co/goETjKap #lrncht
08:36:03 pm TriciaRansom: Q0) This is Tricia in Chicago. Learned that hubby likes it when I #lrncht cause he says it “makes you so happy”.
08:36:16 pm tbartlett21: @LnDDave Thanks Dave #lrncht
08:36:28 pm TriciaRansom: @tbartlett21 Welcome! #lrncht
08:36:39 pm LnDDave: @cammybean Could have left the snarky attitude on the other side of the planet miss.😉 #lrncht
08:36:51 pm jsuzcampos: Jeannette Campos, Instructional Designer and Project Manager, Red Sox Nation #lrncht
08:36:57 pm brainysmurf1234: Q0. Enjoying the start of a long holiday wkend in Canada. Learned to mindmap for #cck12. Comments welcomed http://t.co/QLiHwG9a #lrncht
08:37:17 pm Quinnovator: q0) learned this week that the trolls are even more ridiculous: spamming #lrnchat? WTF? (yes, gets me *that* riled) #lrncht
08:37:24 pm cammybean: @tbartlett21 Welcome! How’s school? #lrncht
08:37:28 pm davidbell02: David, Houston-Learned that I need to learn more about change management. #lrncht
08:37:40 pm brainysmurf1234: @Quinnovator Like your evolving title! #lrncht
08:38:06 pm brainysmurf1234: @tbartlett21 welcome! hope you have a great time here #lrncht
08:38:11 pm tbartlett21: @cammybean Thanks Cammy. School is going great. #lrncht
08:38:16 pm Quinnovator: @brainysmurf1234 live in perpetual beta, as my colleague @hjarche reminds me #lrncht
08:38:36 pm cammybean: Cammy Bean with Kineo. Been on vacation for a week, now learning that there’s nothing like a roaring reentry. #lrncht
08:38:58 pm briandusablon: Howdy folks. Brian Dusablon – Performance Consultant, Learning Ninja in Houston, TX. I care about usability and accessibility. #lrncht
08:39:19 pm lesleywprice: Lesley…calling in from UK very late/early here just wanted 2 check in & show support sorry hashtag has been spammed hv a good chat #lrncht
08:39:39 pm briandusablon: @davidbell02 Hey David, what part of Houston are you in? I’m up in Kingwood, also known as Agrestic… #lrncht
08:39:53 pm cammybean: @LnDDave I always take my snarky attitude with me, and don’t you forget it! #lrncht
08:40:00 pm lrnchat: Q1) What alternatives exist to support performance besides delivering training or courses? #lrncht #lrnchat
08:40:04 pm Quinnovator: @lesleywprice thanks for the support! #lrncht
08:40:08 pm briandusablon: @kelly_smith01 @davidbell02 but can you change enough to learn enough about change management? #lrncht
08:40:11 pm JaneBozarth: Jane, Planet Jane, social media/social learning. Author, keeping celebrities alive on Thursdays since 2009 #lrncht
08:40:13 pm Quinnovator: RT @lrnchat: Q1) What alternatives exist to support performance besides delivering training or courses? #lrncht #lrnchat
08:40:20 pm LnDDave: RT @lrnchat: Q1) What alternatives exist to support performance besides delivering training or courses? #lrncht #lrnchat
08:40:25 pm tomspiglanin: @lesleywprice thought u wud b in bed! glad u stopped in to say hi #lrncht
08:40:30 pm brainysmurf1234: @Quinnovator @hjarche right on, still love that expression. thought it was @jaycross but y’all share so well anyway🙂 #lrncht
08:40:32 pm davidbell02: @briandusablon Galleria area #lrncht
08:40:44 pm tomspiglanin: RT @lrnchat: Q1) What alternatives exist to support performance besides delivering training or courses? #lrncht #lrnchat #lrncht
08:40:49 pm JaneBozarth: @briandusablon I’m thinking of changing my change management session slides. #lrncht
08:40:53 pm briandusablon: @cammybean @lnddave and we wouldn’t want it any other way! #lrncht
08:41:10 pm dbolen: Don Bolen, ATL, designer and PM, learned it costs $0.85 to send a letter to Canada #Lrncht
08:41:11 pm brainysmurf1234: @cammybean I call that ‘re-entry burn up’ like a space shuttle. hope your vacation feelings don’t erode too fast #lrncht
08:41:12 pm TriciaRansom: RT @lrnchat: Q1) What alternatives exist to support performance besides delivering training or courses? #lrncht #lrnchat
08:41:13 pm briandusablon: Q1) People #lrncht
08:41:40 pm LnDDave: RT @briandusablon: Q1) People #lrncht
08:41:44 pm JD_Dillon: Q1) Real-time performance support in the “trenches.” #lrncht #lrncht
08:41:44 pm Quinnovator: q1) job aids, good search tools, social networks, expertise finders, micro/blogs, wikis, discussion groups… #lrncht
08:41:49 pm Quinnovator: RT @briandusablon: Q1) People #lrncht < verily
08:41:57 pm kelly_smith01: @JaneBozarth To change change management slides you must complete a standard change management form and obtain signature #lrncht
08:41:57 pm briandusablon: @JaneBozarth Can you send them to me in advance? I love slides. #lrncht
08:42:05 pm TriciaRansom: Q1) Enabling sharing and networks. #lrncht
08:42:14 pm Dave_Ferguson: Q1b: and what tells you that training or courses WILL support performance?
#lrncht
08:42:21 pm JD_Dillon: Q1) Opportunities for people to raise their hand and ask a question (real or virtual setting). #lrncht
08:42:30 pm davidbell02: RT @lrnchat: Q1) What alternatives exist to support performance besides delivering training or courses? #lrncht #lrnchat #lrncht
08:42:33 pm tbartlett21: A1) I think that a strong mentorship program can be a good alternative to training and it supports performance. #lrncht
08:42:36 pm dbolen: Q1 useful and accessible job aids #Lrncht
08:42:40 pm tomspiglanin: Q1) alternatives to training: coaching, mentoring, facilitating learning – taking the “training target” off learner #lrncht
08:42:47 pm Quinnovator: RT @Dave_Ferguson: Q1b: and what tells you that training or courses WILL support performance? #lrncht
08:42:51 pm TriciaRansom: @kelly_smith01 @JaneBozarth And submit said form to the change committee for evaluation and input #lrncht
08:43:00 pm kelly_smith01: Q1) Job aids or changing the pefroamce #lrncht
08:43:01 pm briandusablon: Q1) Twitter. Facebook. PLNs. Intranets. SharePoint. User-generated content. Yammer if you MUST keep it internal. IM. Skype. #lrncht
08:43:05 pm JD_Dillon: Q1) Resources, resources, resources. Give people a chance to learn what they need, when they need it. #lrncht
08:43:11 pm brainysmurf1234: Q1. observation, participation, doing on-the-job-anything. mentors, coaches, job aids. practice reflection sharing more practice! #lrncht
08:43:22 pm cammybean: Q1) where do we begin? Alternatives to training = job aids, connecting people, supporting collab, encouraging networking/inquiry #lrncht
08:43:34 pm Quinnovator: q1) if you consider any other solution but training, report to the classroom for punishment #lrncht
08:43:43 pm briandusablon: @Dave_Ferguson c’mon Dave, play nice.🙂 #lrncht
08:43:44 pm Dave_Ferguson: “Front end analysis” is another one of those mystical beliefs toward which developers bow before plowing into writing objectives. #lrncht
08:43:46 pm tomspiglanin: Totally true >>> RT @LnDDave: RT @briandusablon: Q1) People #lrncht
08:43:49 pm TriciaRansom: Q1) Enabling learning instead of memorization. Enabling application. #lrncht
08:44:12 pm brainysmurf1234: @JD_Dillon and for people to see who else is raising a hand (sharing/networking) #lrncht
08:44:15 pm LnDDave: Q1) Mentoring. Coaching. #lrncht
08:44:18 pm Dave_Ferguson: @briandusablon This IS nice. You should see the stuff I delete.
#lrncht
08:44:20 pm jsuzcampos: Q1) Systemic analysis that identifies (and fixes) root causes, not just superficial symptoms, of problems. #lrncht
08:44:27 pm kelly_smith01: RT @LnDDave: Q1) Mentoring. Coaching. #lrncht
08:44:28 pm cammybean: @brainysmurf1234 I’m holding on to that vacation feeling with clenched teeth and white knuckles! #lrncht
08:44:31 pm Quinnovator: q1) helping people help themselves #lrncht
08:44:47 pm tomspiglanin: Q1) alternatives to training: connect people to others, in context, in time to make a difference #lrncht
08:45:07 pm Quinnovator: q1) facilitating learning, meta-learning, learning to learn #lrncht
08:45:14 pm kelly_smith01: New book idea “The You Don’t Have to Use Training Manifesto” #lrncht
08:45:15 pm JD_Dillon: Q1) If I want to learn something, I Google it. Employees must have the same option for their knowledge needs. #lrncht
08:45:29 pm davidbell02: Q1) We learn in doing. #lrncht
08:45:50 pm tbartlett21: A1) Create self directed learning environments #lrncht
08:45:50 pm brainysmurf1234: @cammybean dig deep! hope you have a long weekend where you are now. #lrncht
08:45:53 pm jsuzcampos: Q1) A recruiting process that recruits for attitudes and values instead of knowledge and skill. #lrncht
08:45:55 pm TriciaRansom: Q1) Anything that provides the answers/info ppl need WHEN they need it rather than what we think they’ll need in the future sometime #lrncht
08:46:00 pm brainysmurf1234: RT @tomspiglanin: Q1) alternatives to training: connect people to others, in context, in time to make a difference #lrncht
08:46:05 pm JD_Dillon: @brainysmurf1234 Exactly! Make asking for help a respected and rewarding experience, not admission of fault. #lrncht
08:46:08 pm brainysmurf1234: RT @JD_Dillon: Q1) If I want to learn something, I Google it. Employees must have the same option for their knowledge needs. #lrncht
08:46:12 pm Quinnovator: RT @jsuzcampos: Q1) A recruiting process that recruits for attitudes and values instead of knowledge and skill. #lrncht
08:46:16 pm Dave_Ferguson: @kelly_smith01 My working title is “Training, and Why It Won’t Work.” #lrncht
08:46:27 pm ShelRM: Watching #lrncht on the back channel. Thanks for the sharing.
08:46:45 pm LnDDave: Q1) The Google. #lrncht
08:46:53 pm brainysmurf1234: @kelly_smith01 seth’s done it🙂 http://t.co/0HSQbfGF #lrncht
08:46:53 pm briandusablon: Q1) Curated resources. Share the good stuff with your peers. Again, it’s about people. Connecting and sharing. #lrncht
08:47:04 pm JaneBozarth: RT @Dave_Ferguson My working title is “Training, and Why It Won’t Work.” #lrncht #lrncht
08:47:05 pm Quinnovator: @ShelRM go front channel and participate, you get more out of it! #lrncht
08:47:07 pm tomspiglanin: @kelly_smith01 another book title: “the learner is NOT the target; knowledge is” #lrncht
08:47:08 pm TriciaRansom: Come join us! RT @ShelRM: Watching #lrncht on the back channel. Thanks for the sharing.
08:47:25 pm tomspiglanin: RT @briandusablon: Q1) Curated resources. Share the good stuff with your peers. Again, its about people. Connecting and sharing. #lrncht
08:47:37 pm brainysmurf1234: @JD_Dillon tough culture change but quite necessary! #lrncht
08:47:40 pm kasey428: RT @LnDDave: Q1) The Google. #lrncht
08:47:53 pm tbartlett21: A1.) Social Learning #lrncht
08:47:59 pm jsuzcampos: Q1) Manager and supervisors who own performance problems rather than pass them off on the training department. #lrncht
08:47:59 pm briandusablon: RT @Dave_Ferguson: @kelly_smith01 My working title is “Training, and Why It Won’t Work.” #lrncht
08:48:18 pm LnDDave: RT @jsuzcampos: Q1) Manager and supervisors who own performance problems rather than pass them off on the training department. #lrncht
08:48:23 pm brainysmurf1234: @tomspiglanin @kelly_smith01 take it up a level: performance is. #lrncht
08:48:25 pm JD_Dillon: Q1) Challenge people to learn on their own, not find resources in a never-ending pile of PDFs. #lrncht
08:48:29 pm Quinnovator: q1) collaboration, co-discovery, research, experimentation, problem-solving #lrncht
08:48:49 pm davidbell02: RT @jsuzcampos: Q1) Manager and supervisors who own performance problems rather than pass them off on the training department. #lrncht
08:48:49 pm jsuzcampos: Q1) Honest performance evaluation systems that provide routine feedback on performance. #lrncht
08:48:51 pm TriciaRansom: RT @JD_Dillon: Q1) Challenge people to learn on their own, not find resources in a never-ending pile of PDFs. #lrncht
08:48:55 pm briandusablon: Q1) Be careful with The Google, though. Only good if you know how to use it. Want to train someone? Train them on how to search. #lrncht
08:49:00 pm kelly_smith01: RT @Quinnovator: q1) collaboration, co-discovery, research, experimentation, problem-solving #lrncht
08:49:17 pm briandusablon: Q1) Hire better people. #lrncht
08:49:17 pm lesleywprice: @tomspiglanin @quinnovator @LnDDave < enjoy…will catch transcript fingers crossed nasties don’t find you….nite🙂 #lrncht
08:49:19 pm brainysmurf1234: @jsuzcampos yep would be nice to see more mgrs held accountable for (and rewarded for) that #lrncht
08:49:23 pm Quinnovator: @briandusablon yes, and train them on how to work and play well together #lrncht
08:49:29 pm tomspiglanin: Collaborative problem solving! RT @Quinnovator: q1) collaboration, co-discovery, research, experimentation, problem-solving #lrncht
08:49:34 pm briandusablon: Q1) Do a better job of developing and motivating your people. #lrncht
08:49:42 pm LnDDave: @kasey428 @MarshaBrownL We’re using #lrncht as the hashtag tonight due to a SPAM issue.
08:49:43 pm TriciaRansom: Q1) Easily accessible information and practice opportunities to apply it. #lrncht
08:49:47 pm Quinnovator: RT @briandusablon: Q1) Do a better job of developing and motivating your people. #lrncht
08:49:48 pm briandusablon: That makes too much sense! RT @Quinnovator: q1) collaboration, co-discovery, research, experimentation, problem-solving #lrncht
08:50:05 pm brainysmurf1234: @briandusablon need to be trained on how to search? or learn by experience of searching and getting good/bad results? #lrncht
08:50:06 pm cammybean: RT @jsuzcampos: Q1) Manager and supervisors who own performance problems rather than pass them off on the training department. #lrncht
08:50:08 pm tomspiglanin: @lesleywprice nite…again! #lrncht
08:50:21 pm JaneBozarth: Aren’t 90% of our performance problems really hiring problems anyway? #lrncht
08:50:21 pm tomspiglanin: RT @TriciaRansom: Q1) Easily accessible information and practice opportunities to apply it. #lrncht
08:50:21 pm Quinnovator: @briandusablon slight flaw in my character #lrncht
08:50:26 pm kasey428: @LnDDave Thanks! #lrncht
08:50:28 pm kelly_smith01: Not particularly interested in what they know. Very interested in their performance. #lrncht
08:50:31 pm LnDDave: Q1) Hire the right people in the first place. #lrncht
08:50:31 pm briandusablon: Word. RT @jsuzcampos: Q1) Manager and supervisors who own performance problems rather than pass them off on the training department. #lrncht
08:50:41 pm LnDDave: RT @JaneBozarth: Aren’t 90% of our performance problems really hiring problems anyway? #lrncht
08:50:42 pm roanyong: RT @JaneBozarth: Aren’t 90% of our performance problems really hiring problems anyway? #lrncht
08:50:59 pm JD_Dillon: RT @LnDDave: Q1) Hire the right people in the first place. #lrncht
08:51:00 pm TriciaRansom: And promotion issues RT @JaneBozarth: Aren’t 90% of our performance problems really hiring problems anyway? #lrncht
08:51:04 pm Dave_Ferguson: @JaneBozarth I think it’s too facile to say 90% of performance problems are hiring problems… #lrncht
08:51:21 pm LnDDave: Q1) Eliminate or revise policies that are obstacles to performance. #lrncht
08:51:29 pm kelly_smith01: RT @JaneBozarth: Aren’t 90% of our performance problems really hiring problems anyway? #lrncht
08:51:33 pm JaneBozarth: @TriciaRansom …which are also a form of hiring, n’est-ce pas? #lrncht
08:51:51 pm Dave_Ferguson: The bulk of performance problems result from the work environment (tools, design, systems etc.) and the incentive system. #lrncht
08:51:56 pm briandusablon: @brainysmurf1234 Touché…maybe coach them, share better search practices?
#lrncht
08:51:56 pm brainysmurf1234: @JaneBozarth dont’ know about 90% hiring (though it is a problem). also lack of resources, wrong incentives. #lrncht
08:52:01 pm TriciaRansom: And systems RT @LnDDave: Q1) Eliminate or revise policies that are obstacles to performance. #lrncht
08:52:01 pm cammybean: “@JaneBozarth: Aren’t 90% of our performance problems really hiring problems anyway? #lrncht” <- so that’s what it is!
08:52:02 pm jsuzcampos: Q1) Stronger differentiation between academic learning and workplace learning. Classrooms can’t fix performance problems. #lrncht
08:52:13 pm briandusablon: Only 90%? RT @JaneBozarth: Arent 90% of our performance problems really hiring problems anyway? #lrncht
08:52:19 pm tomspiglanin: @JaneBozarth recent hires, yes; after a few more years, often a management problem. Both are soluble. #lrncht
08:52:22 pm JD_Dillon: Q1) The job shouldn’t be easy. But it should be simple. Correct process and expectations, then support. #lrncht
08:52:22 pm Dave_Ferguson: We just like to think there’s this big ol’ chunk of wondrous people just like us, only willing to work cheaper. #lrncht
08:52:23 pm JaneBozarth: @Dave_Ferguson Whirlpool study on why emps weren’t innovative found it was because of constraints and policies, not employees #lrncht
08:52:29 pm tbartlett21: A1.) Need to have a clear understanding of what kind of behaviors drive performance #lrncht
08:52:31 pm TriciaRansom: @JaneBozarth Picky picky picky… #lrncht
08:52:32 pm TriciaRansom: #lrncht
08:52:41 pm Quinnovator: q1) optimistic to think you can hire just the right folks; try by all means, but also develop, don’t assume know how to learn #lrncht
08:52:49 pm briandusablon: Or worse, PPTs. RT @JD_Dillon: Q1) Challenge people to learn on their own, not find resources in a never-ending pile of PDFs. #lrncht
08:52:53 pm JaneBozarth: A-MEN RT @jsuzcampos: Stronger differentiation between academic learning & workplace learning. Classrooms cant fix performance. #lrncht
08:53:08 pm LnDDave: @jsuzcampos I don’t hate on the classroom; I hate on it being used as the default. #lrncht
08:53:22 pm TriciaRansom: oops…I’m tweeting nothing but a hashtag? What’s up with you Tweetgrid? #lrncht
08:53:23 pm MarshaBrownL: Q1) job aids, timely feedback #lrncht
08:53:25 pm kasey428: Q1) Pilots have flight manuals in the cockpit, some airlines have gone to checklists on the iPad. Most pilots are qualified. I hope. #lrncht
08:53:33 pm Quinnovator: @JaneBozarth @Dave_Ferguson tho’ saw arg today that not all have base of causal knowledge to innovate #lrncht
08:54:06 pm JaneBozarth: @Quinnovator at whirlpool? #lrncht
08:54:08 pm brainysmurf1234: @briandusablon Sure! A job aid on how to dissect URLs (.org vs .com), screen shots of keywords vs keywords with quotes #lrncht
08:54:16 pm tomspiglanin: MT @jsuzcampos: Q1) Stronger differentiation btw academic learning & workplace learning. Classrooms cant fix performance problems. #lrncht
08:54:25 pm Quinnovator: @LnDDave @jsuzcampos hate on classroom being done *so* badly, and for wrong things #lrncht
08:54:39 pm Quinnovator: RT @JaneBozarth: @Quinnovator at whirlpool? #lrncht < er, no, in general
08:54:46 pm brainysmurf1234: @briandusablon just googled how to google search and got this gem! http://t.co/CeD78pgA #lrncht
08:55:11 pm JaneBozarth: @Quinnovator ok i was citing particular study, at whirlpool. #lrncht
08:55:16 pm davidbell02: Check! RT @kasey428: Q1) Pilots have flight manuals in the cockpit, some airlines have gone to checklists on the iPad. #lrncht
08:55:26 pm LearnNuggets: Q1) Alternatives? Talking and sharing with each other without restrictions. #lrncht
08:55:45 pm LnDDave: @Quinnovator @jsuzcampos Exactly. The classroom has it’s place. The problem is that it’s place should not be “every’ place. #lrncht
08:56:00 pm jsuzcampos: Q1) I never said I hate the classroom. I said a stronger differentiation between school and work would benefit performance. #lrncht
08:56:01 pm TriciaRansom: Q1) Greater emphasis on WHY learning is needed and BEST WAY to communicate needed info/learning #lrncht
08:56:10 pm briandusablon: Pretty simple, isn’t it? RT @LearnNuggets: Q1) Alternatives? Talking and sharing with each other without restrictions. #lrncht
08:56:11 pm tomspiglanin: And an sharing/mentoring culture RT @LearnNuggets: Q1) Alternatives? Talking and sharing with each other without restrictions. #lrncht
08:56:16 pm Quinnovator: @JaneBozarth yes and #lrncht
08:56:18 pm TriciaRansom: Talking? Sharing? nah…RT @LearnNuggets: Q1) Alternatives? Talking and sharing with each other without restrictions. #lrncht
08:56:30 pm brainysmurf1234: RT @LnDDave: @jsuzcampos I don’t hate on the classroom; I hate on it being used as the default. #lrncht
08:56:42 pm LnDDave: @jsuzcampos You sure now how to suck the fun out of a perfectly good argument.🙂 #lrncht
08:57:03 pm brainysmurf1234: RT @LearnNuggets: Q1) Alternatives? Talking and sharing with each other without restrictions. #lrncht
08:57:25 pm jsuzcampos: Q1) Regarding checklists in the cockpit — they are not for *learning* — they are for procedure. That’s different. #lrncht
08:57:45 pm LearnNuggets: RT @LnDDave: @jsuzcampos You sure now how to suck the fun out of a perfectly good argument.🙂 < That’s cuz she only argues to win #lrncht
08:57:48 pm _GinaN: OMG. I finally put kids to bed in time to tune into a #lrncht Wonder how long it’ll last before they awake??
08:58:00 pm lrnchat: Q2) What benefits does performance support provide that formal programs often fail to deliver? #lrnchat #lrncht
08:58:11 pm Quinnovator: RT @lrnchat: Q2) What benefits does performance support provide that formal programs often fail to deliver? #lrnchat #lrncht
08:58:23 pm TriciaRansom: RT @lrnchat: Q2) What benefits does performance support provide that formal programs often fail to deliver? #lrnchat #lrncht
08:58:42 pm LnDDave: RT @lrnchat: Q2) What benefits does performance support provide that formal programs often fail to deliver? #lrnchat #lrncht
08:58:43 pm tomspiglanin: LOL Go, Tricia! RT @LnDDave: @jsuzcampos You sure now how to suck the fun out of a perfectly good argument.🙂 #lrncht
08:58:44 pm LearnNuggets: RT @jsuzcampos: Q1) Re cklist in the cockpit – not for *learning* – they are for procedure. Thats different. < Performance Support? #lrncht
08:58:45 pm jsuzcampos: RT @LearnNuggets: RT @LnDDave: I only play to win — at everything.
#lrncht
08:58:50 pm Quinnovator: q2) when it’s a knowledge lack, trying to cram it in the head is generally less effective than putting it in the world #lrncht
08:58:55 pm LearnNuggets: RT @lrnchat: Q2) What benefits does performance support provide that formal programs often fail to deliver? #lrnchat #lrncht
08:58:55 pm tomspiglanin: RT @lrnchat: Q2) What benefits does performance support provide that formal programs often fail to deliver? #lrncht
08:59:00 pm JD_Dillon: Q2) Context. #lrncht
08:59:03 pm kasey428: @jsuzcampos I didn’t mean to imply for learning, but they are there for performance support. That is different. #lrncht
08:59:28 pm robbartlett: Q2) quick fast and on target, and they don’t waste the investment in formal programs on things that performance support can do #lrncht
08:59:40 pm Dave_Ferguson: Formal learning programs are formal, fixed in time, ipso facto removed from job. None of this constitutes “support.”
#lrncht
08:59:41 pm JD_Dillon: Q2) Performance support allows customization to the individual, their needs, not the result of a needs analysis. #lrncht
08:59:43 pm briandusablon: RT @lrnchat: Q2) What benefits does performance support provide that formal programs often fail to deliver? #lrnchat #lrncht
08:59:44 pm Quinnovator: q2) why try to remember what will change, lookup easier than memorizing #lrncht
08:59:46 pm davidbell02: RT @lrnchat: Q2) What benefits does performance support provide that formal programs often fail to deliver? #lrnchat #lrncht
09:00:03 pm LearnNuggets: Q2) Performance support provides freedom of discovery. Formal is sequential and prescribed order. #lrncht
09:00:04 pm tomspiglanin: Q2) First, performance support puts the focus in the right place: on the individual! #lrncht
09:00:06 pm tbartlett21: RT @JD_Dillon: Q2) Performance support allows customization to the individual, their needs, not the result of a needs analysis. #lrncht
09:00:09 pm jsuzcampos: Q1) Preflight checklist is protocol and compliance – not support. #lrncht
09:00:19 pm _GinaN: Q2) Relevant knowledge and examples for that person at that time #lrncht
09:00:26 pm briandusablon: RT @JD_Dillon: Q2) Context. #lrncht
09:00:27 pm Dave_Ferguson: Some ELEMENT of formal learning might include support (e.g., job aids), but it’s only support when used on the job. #lrncht
09:00:31 pm LnDDave: Q2) performance support enables people to learn while working, instead of stopping work to learn. #lrncht
09:00:35 pm JD_Dillon: Q2) Immediate application in the real world, not a simulation or role play. #lrncht
09:00:36 pm TriciaRansom: Q2) For me (the learner), not for management #lrncht
09:00:52 pm briandusablon: RT @Quinnovator: q2) why try to remember what will change, lookup easier than memorizing #lrncht
09:00:55 pm tomspiglanin: Q2) Second, performance support implies it’s in the context of the workplace, where it should be. #lrncht
09:00:57 pm Quinnovator: q2) lets even those who aren’t quite ready still have the opp to succeed #lrncht
09:01:03 pm tomspiglanin: RT @TriciaRansom: Q2) For me (the learner), not for management #lrncht
09:01:09 pm LnDDave: RT @Quinnovator: q2) why try to remember what will change, lookup easier than memorizing #lrncht
09:01:14 pm tomspiglanin: RT @LnDDave: Q2) performance support enables people to learn while working, instead of stopping work to learn. #lrncht
09:01:20 pm tbartlett21: A2. Performance support is about the individual’s needs. Formal training is about the businesses needs. #lrncht
09:01:21 pm brainysmurf1234: Q2 TIMELINESS: of insight, feedback, opportunity to act/reflect. #lrncht
09:01:22 pm briandusablon: RT @LnDDave: Q2) performance support enables people to learn while working, instead of stopping work to learn. #lrncht
09:01:25 pm jsuzcampos: Q2) Performance support is more “moment of need”. #lrncht
09:01:27 pm LnDDave: RT @JD_Dillon: Q2) Context. #lrncht
09:01:37 pm TriciaRansom: Q2) Performance support only usable if EASILY accessible and digestable/understood #lrncht
09:01:37 pm Quinnovator: RT @jsuzcampos: Q2) Performance support is more “moment of need”. #lrncht < beat me to it
09:01:42 pm davidbell02: RT @JD_Dillon: Q2) Immediate application in the real world, not a simulation or role play. #lrncht
09:01:57 pm JaneBozarth: @jsuzcampos brave girl for calling out acad v workplace. Stick to it. I’m with you. #lrncht
09:02:03 pm brainysmurf1234: RT @tomspiglanin: Q2) First, performance support puts the focus in the right place: on the individual! #lrncht
09:02:05 pm JD_Dillon: Q2) Performance support keeps the individual in the workplace, reduce operational impact. #lrncht
09:02:06 pm jsuzcampos: Q2) Performance support = I am here doing this now, HELP ME to this here and now. (not there and then). #lrncht
09:02:21 pm TriciaRansom: Q2) Lets the learner decide what they need support with, at the moment they need the support #lrncht
09:02:23 pm LnDDave: RT @jsuzcampos: Q2) Performance support is more “moment of need”. #lrncht
09:02:35 pm briandusablon: Q2) If I’m motivated (big IF), then I will want to learn how to do something. Provide me tools and resources I need at that time. #lrncht
09:02:38 pm dbolen: Q2 performance support = Moment of need #Lrncht
09:02:43 pm brainysmurf1234: @jsuzcampos well said! And checklist only covers some scenarios in a set of ‘fixed’ possibilities. #lrncht
09:02:54 pm Quinnovator: q2) performance support impacts org outcomes directly, training indirectly #lrncht
09:02:56 pm robbartlett: RT @LnDDave: Q2) performance support enables people to learn while working, instead of stopping work to learn. #lrncht
09:03:03 pm jsuzcampos: . @JaneBozarth I didn’t come to flirt. I came to fight.🙂 #lrncht
09:03:08 pm JD_Dillon: Q2) No need to design and develop, just tell people what you know when they ask. #lrncht
09:03:13 pm TriciaRansom: Q2) Performance support are also easier to keep up-to-date and current. Often formal is obsolete before training begins #lrncht
09:03:27 pm briandusablon: Can’t use it if you can’t access it! RT @TriciaRansom: Q2) Performance support only usable if EASILY accessible… #lrncht
09:03:30 pm brainysmurf1234: RT @tbartlett21: A2. Performance support is about the individual’s needs. Formal training is about the businesses needs. #lrncht
09:03:45 pm JaneBozarth: Q2 HR, SMEs, others have hard time differentiating ‘need to memorize’ v ‘need to find’ #lrncht
09:03:58 pm tomspiglanin: RT @brainysmurf1234: Q2 TIMELINESS: of insight, feedback, opportunity to act/reflect. #lrncht
09:03:59 pm LnDDave: Q2) performance support is more focused; it addresses only what you need. #lrncht
09:04:02 pm brainysmurf1234: RT @jsuzcampos: Q2) Performance support = I am here doing this now, HELP ME to this here and now. (not there and then). #lrncht
09:04:03 pm Quinnovator: RT @JaneBozarth: Q2 HR, SMEs, others have hard time differentiating ‘need to memorize’ v ‘need to find’ #lrncht < so true
09:04:06 pm jsuzcampos: Q2) Disagree that performance support cannot originate w/needs analysis. It often does. Needs analysis does not = training. Does it? #lrncht
09:04:30 pm JaneBozarth: @jsuzcampos my hero #lrncht
09:04:41 pm _GinaN: If I had a dollar … RT @JaneBozarth: Q2 HR, SMEs, others have hard time differentiating ‘need to memorize’ v ‘need to find’ #lrncht
09:04:41 pm tomspiglanin: And in context of work. RT @LnDDave: Q2) performance support is more focused; it addresses only what you need. #lrncht
09:04:46 pm brainysmurf1234: @briandusablon a very big IF! formal learning actually demotivates me quite often #lrncht
09:04:47 pm TriciaRansom: Q2) How many of us have created wonderful performance support materials only to have them buried shared drive/intranet somewhere #lrncht
09:05:18 pm Dave_Ferguson: @jsuzcampos Needs analysis (or front end analysis) is how you figure IF you have s/k problem, so, you’re right. #lrncht
09:05:19 pm brainysmurf1234: @JD_Dillon I really like that! Or tell people who else might know if you don’t. #lrncht
09:06:03 pm briandusablon: RT @Dave_Ferguson: @jsuzcampos Needs analysis (or front end analysis) is how you figure IF you have s/k problem, so, youre right. #lrncht
09:06:04 pm arossett: Q2/there, when & where needed, easy to love because it helps plan and do #lrncht
09:06:14 pm jsuzcampos: I know I’m right, but thanks for affirming me, @Dave_Ferguson🙂 #lrncht
09:06:19 pm Quinnovator: @jsuzcampos right, needs analysis may indicate training, perf support, incentive change, more (not yet pointing to social yet tho’?) #lrncht
09:06:24 pm JaneBozarth: @_GinaN🙂 #lrncht
09:06:32 pm brainysmurf1234: @jsuzcampos in my experience, most training design doesn’t spend enough time on needs analysis. #lrncht
09:06:38 pm TriciaRansom: Agree RT @jsuzcampos Q2) Disagree performance support cant originate w/needs analysis.Needs analysis does not = training. Does it? #lrncht
09:06:39 pm kloomis10: Job aids, wikis, in house experts available on demand #lrncht
09:06:55 pm kasey428: RT @TriciaRansom: Q2) How many of us have created…performance support materials only to have them buried shared drive..somewhere #lrncht
09:07:03 pm brainysmurf1234: RT @Dave_Ferguson: Analysis helps (do I understand problem, symptoms, causes). Design helps (am I solving it smart?). #lrncht
09:07:30 pm jsuzcampos: @Quinnovator I see need analysis pointing to socially-mediated solutions. It’s gradual but I see it! #lrncht
09:07:37 pm kasey428: RT @Dave_Ferguson: Analysis helps (do I understand problem, symptoms, causes). Design helps (am I solving it smart?). #lrncht
09:07:41 pm TriciaRansom: Q2) Going to harp on accessibility. Do we include accessing learning in our design? #lrncht
09:07:37 pm kasey428: RT @Dave_Ferguson: Analysis helps (do I understand problem, symptoms, causes). Design helps (am I solving it smart?). #lrncht
09:07:41 pm TriciaRansom: Q2) Going to harp on accessibility. Do we include accessing learning in our design? #lrncht
09:07:43 pm Quinnovator: @TriciaRansom agree, job aids need good info design *and* good info architecture #lrncht
09:08:12 pm ShelRM: Buried ideas too! RT @TriciaRansom: Q2) How many of us have created wonderful performance support materials only to have them buried #lrncht
09:08:21 pm Quinnovator: @jsuzcampos that’s good news, looking for some good formal principles to distinguish when vs other solutions #lrncht
09:08:23 pm MarshaBrownL: Q2) If performance support is useful can increase morale and motivation often formal training is not looked upon kindly but a drag #lrncht
09:08:27 pm LnDDave: Q2) Buy-in. Most workers appreciate having performance supported, but hate being ‘trained’. #lrncht
09:08:41 pm tbartlett21: RT @LnDDave: Q2) Buy-in. Most workers appreciate having performance supported, but hate being ‘trained’. #lrncht
09:08:42 pm Quinnovator: RT @LnDDave: Q2) Buy-in. Most workers appreciate having performance supported, but hate being ‘trained’. #lrncht
09:08:44 pm briandusablon: If you don’t, your a jerk. RT @TriciaRansom: Q2) Going to harp on accessibility. Do we include accessing learning in our design? #lrncht
09:08:53 pm arossett: Perf support is a helper, seen as such by people, helping us act smarter, safer, savvier than we are #lrncht
09:09:01 pm brainysmurf1234: 8 perf. factors: sk/knowl, capacity, attitude, conditions, incentives, standards, measurement and feedback http://t.co/xGvYfWjF #lrncht
09:09:14 pm TriciaRansom: Q2) Performance support pulled. Formal training pushed. #lrncht
09:09:28 pm JD_Dillon: Q2) The WIIFM is immediate and obvious in performance support, not in all training events. #lrncht
09:09:34 pm briandusablon: You’re, even. Ha! #lrncht
09:09:55 pm ShelRM: ADA Resource -> http://t.co/yYE3gh5y RT @TriciaRansom: Q2) Going to harp on accessibility. #lrncht
09:10:08 pm brainysmurf1234: gotta run – will try to jump in fri morning session if happening. thx all! #lrncht
09:10:21 pm jsuzcampos: Q2) Performance support is more than job aids. Performance support may be the #design of the entire system in which you work. #lrncht
09:10:31 pm LnDDave: Q2) well done performance support is almost invisible to the worker, and just blends into the work. #lrncht
09:10:32 pm tomspiglanin: Q2) most important thing abt performance support is focus on individual. Gotta frame the problem correctly to solve it objectively #Lrncht
09:10:57 pm tomspiglanin: @brainysmurf1234 No fri am session😦 #Lrncht
09:11:02 pm LearnNuggets: RT @LnDDave: Q2) Buy-in. Most workers appreciate having performance supported, but hate being trained. #lrncht
09:11:04 pm Quinnovator: RT @jsuzcampos: Q2) Performance support is more than job aids. May be design of the entire system in which you work. #lrncht < workscaping
09:11:32 pm LearnNuggets: Q2) I miss Clippy😦 #lrncht
09:11:36 pm _GinaN: Q2) Accessibility is the key. Who cares how good my stuff is if no one ever sees it #lrncht
09:11:37 pm arossett: Big issues w. performance support– findability, updates, & value added. Latter means the support boosts in ways beyond the obvious #lrncht
09:11:37 pm MarshaBrownL: RT @TriciaRansom: Q2) Performance support pulled. Formal training pushed. #lrncht
09:11:44 pm JD_Dillon: RT @LnDDave: Q2) well done performance support is almost invisible to the worker, and just blends into the work. #lrncht
09:11:44 pm TriciaRansom: Completely off-topic: Watching The First 48, and guys nickname is Mooky Duke. #MakesMeGiggle #lrncht
09:11:53 pm Quinnovator: q2) training one small part of full performance ecosystem/workscape picture #lrncht
09:12:02 pm ShelRM: RT @LnDDave: Q2) well done performance support is almost invisible to the worker, and just blends into the work. #lrncht
09:12:02 pm LnDDave: RT @LearnNuggets: Q2) I miss Clippy😦 #lrncht
09:12:17 pm kellygarber: Q2 – perf support is the expectations-feedback-consequences #lrncht
09:12:20 pm trinarimmer: Absolutely! RT @JaneBozarth: Aren’t 90% of our performance problems really hiring problems anyway? #lrncht
09:12:23 pm LnDDave: RT @Quinnovator: q2) training one small part of full performance ecosystem/workscape picture #lrncht
09:12:36 pm LearnNuggets: RT @jsuzcampos: Q2) Performance spt is more than job aids. Performance spt may be the #design of the entire system in which you work #lrncht
09:12:36 pm TriciaRansom: Sounds like a housebroken pet…RT @LearnNuggets: @LnDDave: Q2) Most workers appreciate performance supported-hate being trained #lrncht
09:12:39 pm briandusablon: Bingo. RT @Quinnovator: q2) training one small part of full performance ecosystem/workscape picture #lrncht
09:12:53 pm kellygarber: RT @TriciaRansom: Q2) Performance support pulled. Formal training pushed. #lrncht
09:13:18 pm LearnNuggets: RT @trinarimmer: Absolutely! RT @JaneBozarth: Arent 90% of our performance problems really hiring problems anyway? < Only 90%? #lrncht
09:13:39 pm Quinnovator: q2) just hate that original perf support systems were making up for bad UI, would prefer more noble motivation! #lrncht
09:13:56 pm LearnNuggets: RT @kellygarber: RT @TriciaRansom: Q2) Performance support pulled. Formal training pushed. < Always a tug-o-war isn’t it? #lrncht
09:14:42 pm britz: Q2) Best performance support is your network/community. Can’t wait for L&D to spin u some job aid and neither can your employer! #lrncht
09:14:47 pm arossett: RT @Quinnovator RT @jsuzcampos: Performance support is more than job aids. Indeed, see planners, sidekicks. http://t.co/uQEVDNoH #lrncht
09:14:48 pm LearnNuggets: Q2) Performance support is not training. It’s #design. User-centered experience design. #lrncht
09:14:50 pm tbartlett21: Performance support should be considered everything that supports business objectives #lrncht
09:14:52 pm MarshaBrownL: @Quinnovator @jsuzcampos I like that term workscaping. Whose role to workscape the job/process?I don’t see system designers doing it #lrncht
09:14:54 pm maish: RT @JaneBozarth: Aren’t 90% of our performance problems really hiring problems anyway? #lrncht
09:14:56 pm TriciaRansom: @Quinnovator They were? I’ve learned something new, so today is a good day! #lrncht
09:14:57 pm ShelRM: Q2) Sorry. Linked changed. ADA & Section508 of the Rehabilitation Act Resource Link for eAccessibility: http://t.co/yYE3gh5y #lrncht
09:15:01 pm lrnchat: Q3) In what ways can social networks be engaged after formal programs to improve performance? #lrnchat #lrncht
09:15:08 pm _GinaN: Q2) Maybe we can utilize the new Google glasses to house materials – easily accessible!🙂 #lrncht
09:15:14 pm JD_Dillon: Q2) Performance support gets trainers into the operation instead of the classroom, increases relevance. #lrncht
09:15:16 pm TriciaRansom: RT @LearnNuggets: Q2) Performance support is not training. It’s #design. User-centered experience design. #lrncht
09:15:22 pm TriciaRansom: RT @lrnchat: Q3) In what ways can social networks be engaged after formal programs to improve performance? #lrnchat #lrncht
09:15:24 pm arossett: RT @kellygarber: RT @TriciaRansom: Q2) Performance support pulled. Formal training pushed. #lrncht
09:15:27 pm briandusablon: RT @LnDDave: Q2) well done performance support is almost invisible to the worker, and just blends into the work. #lrncht
09:15:37 pm davidbell02: Q2) Performance support resourceful vs. training requirement #lrncht
09:15:39 pm Quinnovator: RT @lrnchat: Q3) In what ways can social networks be engaged after formal programs to improve performance? #lrnchat #lrncht
09:15:42 pm jsuzcampos: Q3) In what ways can social networks be engaged after formal programs to improve performance? #lrnchat #lrncht
09:15:48 pm JD_Dillon: Q3) Social keeps the conversation going, assumes that people didn’t learn everything they needed in the classroom. #lrncht
09:15:51 pm tbartlett21: A3. They can function as a place to continue the discussion #lrncht
09:15:57 pm ShelRM: RT @JD_Dillon: Q2) Performance support gets trainers into the operation instead of the classroom, increases relevance. #lrncht
09:15:58 pm TriciaRansom: @dbolen ooohhhhh…..how neato coolo is that?!?! #lrncht
09:16:12 pm kellygarber: q2 – performance support fails, training fails if individual does not have willingness/ability #lrncht
09:16:27 pm Quinnovator: @MarshaBrownL definitely not system designers: learning folks should be leading use of perf support, social networks too #lrncht
09:16:33 pm JD_Dillon: Q3) Social lets people share their methods for applying new learning, expands on the training delivery. #lrncht
09:16:37 pm TriciaRansom: Q3) Allows introverts/processors time to reflect and still engage in conversation. #lrncht
09:16:45 pm briandusablon: Q3) Why does it have to be after a formal program? Why not before, during and after? #lrncht
09:16:48 pm edcleary: Many studies show as much as 80% of what we need to be successful is learned on the job. No formal training required. #lrncht
09:16:54 pm LnDDave: RT @lrnchat: Q3) In what ways can social networks be engaged after formal programs to improve performance? #lrnchat #lrncht
09:17:12 pm JaneBozarth: Q3 Communities for course graduates. Learner-developed FAQs re the job/work. Discussions of challenges in application #lrncht
09:17:13 pm LnDDave: RT @briandusablon: Q3) Why does it have to be after a formal program? Why not before, during and after? #lrncht
09:17:20 pm JaneBozarth: RT @briandusablon: Q3) Why does it have to be after a formal program? Why not before, during and after? #lrncht
09:17:31 pm JaneBozarth: Or INSTEAD RT @briandusablon: Q3) Why does it have to be after a formal program? Why not before, during and after? #lrncht
09:17:37 pm Quinnovator: RT @briandusablon: Q3) Why does it have to be after a formal program? Why not before, during and after? #lrncht < right question
09:17:39 pm jsuzcampos: Q3) Social networks will always be engaged even if try does a slow extinctive death. #lrncht
09:17:43 pm davidbell02: RT @lrnchat: Q3) In what ways can social networks be engaged after formal programs to improve performance? #lrnchat #lrncht
09:17:46 pm kellygarber: Q3 – social networks can be used to log progress of post assignments – blogs, photos, video, #lrncht
09:17:48 pm ShelRM: Q3) Love the fact that informal learning reigns before, during, & after learning #lrncht
09:17:55 pm tomspiglanin: RT @Quinnovator: RT @lrnchat: Q3) In what ways can social networks be engaged after formal programs to improve performance? #lrnchat #Lrncht
09:17:56 pm Quinnovator: q3) social networks augment formal learning, but can also replace in many instances #lrncht
09:18:09 pm tomspiglanin: RT @JaneBozarth: Or INSTEAD RT @briandusablon: Q3) Why does it have to be after a formal program? Why not before, during and after? #Lrncht
09:18:27 pm TriciaRansom: Q3) I think social allows for more ppl to be engaged in the learning. ie ppl learning in a diff language #lrncht
09:18:28 pm briandusablon: @JaneBozarth Yes. Instead would be better in most cases. #lrncht
09:18:30 pm jsuzcampos: Q3) Social networks will always be engaged even if training* does a slow extinctive death. #lrncht
09:18:38 pm Quinnovator: RT @JaneBozarth: Q3 Communities for course graduates. Learner-developed FAQs re the job/work. Discussions of challenges in use #lrncht
09:18:49 pm LnDDave: Q3) Social networks enables us to truly make learning an ongoing process, rather than a series of isolated events. #lrncht
09:18:50 pm JD_Dillon: Q3) Social puts the people who know the job the best in the trainer position. #lrncht
09:18:58 pm tomspiglanin: Q3) social networks: people helping people #Lrncht
09:19:03 pm Quinnovator: q3) social can make training work better, supplement afterward, but also be used instead #lrncht
09:19:10 pm briandusablon: RT @jsuzcampos: Q3) Social networks will always be engaged even if training* does a slow extinctive death. #lrncht
09:19:13 pm davidbell02: Q3) Can be used for tracking progress, sharing successes and challenges. #lrncht
09:19:22 pm TriciaRansom: Q3) When I wanted to do a hard return in Excel cell, I didn’t take a course. I asked over the cube wall. Social. #lrncht
09:19:26 pm ShelRM: RT @LnDDave: Q3) Social networks enables us to truly make learning an ongoing process, rather than a series of isolated events. #lrncht
09:19:37 pm jsuzcampos: Q3) Don’t see this is a “this followed by that” formula. Rather a “both and” combined to improve performance. #lrncht
09:19:46 pm briandusablon: Q3) Social allows more sharing, more relationships, more context. #lrncht
09:19:53 pm JD_Dillon: Q3) If you let social go, learning can become focused on what employees need rather than what training dictated. #lrncht
09:19:59 pm TheBobPikeGroup: RT @TriciaRansom: Q3) When I wanted to do a hard return in Excel cell, I didn’t take a course. I asked over the cube wall. Social. #lrncht
09:20:08 pm briandusablon: RT @TriciaRansom: Q3) When I wanted to do a hard return in Excel cell, I didnt take a course. I asked over the cube wall. Social. #lrncht
09:20:16 pm TriciaRansom: As @JaneBozarth said: How did you learn what was “cool” to wear in high school? Was there a course, or did you learn from peers? #lrncht
09:20:19 pm Quinnovator: q3) social networks tap into the power of people, Big L learning (collab, prob-solve, research, design) isn’t in a classroom #lrncht
09:20:29 pm davidbell02: RT @briandusablon: Q3) Social allows more sharing, more relationships, more context. #lrncht
09:20:35 pm Quinnovator: RT @jsuzcampos: Q3) Don’t see this is a “this followed by that” formula. Rather a “both and” combined to improve performance. #lrncht
09:20:56 pm ShelRM: Q3) Can be used as an evaluation tool to determine if we missed the point. Helps to refine and define perf. needs. #lrncht
09:21:15 pm MarshaBrownL: @Quinnovator any resources on workscaping? Would I find thru google or is this very new for learning folk? #lrncht
09:21:37 pm kellygarber: @TriciaRansom how did you learn about the excel capabilities that you couldn’t imagine existed? #lrncht
09:21:43 pm TriciaRansom: Q3) Social puts the power and responsibility for learning with me and peers. Active process rather than passive (ie lecture) #lrncht
09:21:59 pm briandusablon: @MarshaBrownL @quinnovator, is that like manscaping? Be careful with the Google…🙂 #lrncht
09:22:07 pm jsuzcampos: Q3) Learning is a relationship. It’s always been social. #lrncht
09:22:24 pm tomspiglanin: RT @TriciaRansom: Q3) Social puts the power and responsibility for learning with me and peers. Active process rather than passive #Lrncht
09:22:25 pm Quinnovator: @MarshaBrownL look at work of @jaycross on workscaping, and my own performance ecosystem chapter http://t.co/1fDyeMoh (PDF) #lrncht
09:22:32 pm TriciaRansom: @kellygarber When someone was working in Excel and did something interesting I asked them, then I googled/YouTubed it. #lrncht
09:22:38 pm briandusablon: RT @jsuzcampos: Q3) Learning is a relationship. Its always been social. #lrncht
09:22:39 pm tomspiglanin: RT @jsuzcampos: Q3) Learning is a relationship. Its always been social. #Lrncht
09:22:41 pm TriciaRansom: #lrncht
09:22:56 pm Quinnovator: @MarshaBrownL also the ITA website http://t.co/9z1EDEFT #lrncht
09:23:07 pm LearnNuggets: RT @jsuzcampos: Q3) Learning is a relationship. Its always been social. < Sing it! #lrncht
09:23:10 pm briandusablon: Q3) Training/HR/L&D have done a really good job of complicating this whole learning thing… #lrncht
09:23:24 pm LnDDave: RT @jsuzcampos: Q3) Learning is a relationship. It’s always been social. #lrncht
09:23:26 pm Quinnovator: @briandusablon there you go, bring the conversation down again (and glad that you did😉 #lrncht
09:23:32 pm JaneBozarth: RT @briandusablon: Q3) Training/HR/L&D have done a really good job of complicating this whole learning thing… #lrncht
09:23:43 pm LnDDave: RT @JaneBozarth: RT @briandusablon: Q3) Training/HR/L&D have done a really good job of complicating this whole learning thing… #lrncht
09:23:46 pm jsuzcampos: Everything old is new again. RT @LearnNuggets: RT @jsuzcampos: Q3) Learning is a relationship. Its always been social. < Sing it! #lrncht
09:23:47 pm TriciaRansom: Sorry all…my cold is messing with my fingers. I keep tweeting nothing. #lrncht
09:24:22 pm ShelRM: Same with Adobe products, SharePoint, etc. & learned from others RT @TriciaRansom: @kellygarber I Googled/YouTubed #lrncht
09:24:22 pm LearnNuggets: @jsuzcampos Like me!😉 #lrncht
09:24:26 pm kellygarber: @TriciaRansom is it possible you could be more efficient by taking an advanced course? if for nothing other than discovery? #lrncht
09:24:55 pm ShelRM: RT @briandusablon: Q3) Training/HR/L&D have done a really good job of complicating this whole learning thing… #lrncht
09:25:00 pm xpconcept: @LearnNuggets – we’ve used performance support as “training wheels”. Use results in experience and success. Use once is OK. #lrncht
09:25:03 pm arossett: Q3, social reduces chasm betw learning & life, extending lessons, but also providing data abt needs, priorities, for planning #lrncht
09:25:27 pm tomspiglanin: @davidbell02 hi David – good meeting u #lrncht
09:25:31 pm TriciaRansom: @kellygarber Not really cause I don’t LEARN and retain information that isn’t relevant or interesting to me. #lrncht
09:25:32 pm MarshaBrownL: @Quinnovator Tks! #lrncht
09:26:14 pm TriciaRansom: @kellygarber So if I take an advanced course on Pivot Table when all I want is a hard return=tuned out (for me anyway) #lrncht
09:27:22 pm TheBobPikeGroup: (Just so you know, I’m #lrncht lurking tonight!) ~ Liz, Mpls. area
09:27:26 pm LearnNuggets: Q3) PSSN – Performance Support Social Network = The Google and The Twittah #lrncht
09:27:48 pm tomspiglanin: Maybe I’m lucky I’ve never had my attitude adjusted?!?! At work, that is… #Lrncht
09:27:54 pm TriciaRansom: Q3) Perf support vs. Formal = “I want my ppl to change the lightbulb, not how to create a wiring diagram & know history”. #lrncht
09:27:59 pm noahsparks: RT @Quinnovator: q1) job aids, good search tools, social networks, expertise finders, micro/blogs, wikis, discussion groups… #lrncht
09:28:16 pm xpconcept: #lrncht – training tends to have a high effort to outcome ratio. Not in favor of outcomes. Provide just enough support and get outa the way.
09:28:19 pm briandusablon: @TriciaRansom @kellygarber I think it depends on your job role, and, of course, motivation… #lrncht
09:28:27 pm TriciaRansom: @TheBobPikeGroup C’mon…you know you want to share…Come join us #lrncht
09:28:35 pm kellygarber: @TriciaRansom yea, I get that. trying 2 understand if we limit ourselves to the knowledge of our network – social can be a silo #lrncht
09:29:18 pm JD_Dillon: As an employee, I don’t care about what everyone else can’t do. I want support to close my gaps. #lrncht
09:29:24 pm briandusablon: RT @xpconcept: #lrncht – training tends to have a high effort to outcome ratio. Not in favor of outcomes. Provide just enough support and get outa the way.
09:29:38 pm Quinnovator: q3) you don’t want subject matter experts, but subject matter networks #lrncht
09:29:53 pm kasey428: RT@xpconcept @LearnNuggets – we’ve used perf. support as “training wheels”. Use results in experience & success. Use once is OK. #lrncht
09:30:01 pm Quinnovator: RT @LearnNuggets: Q3) PSSN – Performance Support Social Network = The Google and The Twittah #lrncht
09:30:07 pm jsuzcampos: Q3) Does learning only through networks promote echo chambers and group think? #lrncht
09:30:09 pm TriciaRansom: “Social can be silo” via @kellygarber I agree if you only surrond yourself w/ppl who are your clones 1/2 #lrncht
09:30:13 pm ShelRM: RT @Quinnovator: q3) you dont want subject matter experts, but subject matter networks #lrncht
09:30:28 pm Quinnovator: @jsuzcampos not if you manage the process right, but don’t take it for granted #lrncht
09:30:29 pm kellygarber: @briandusablon: very true. I don’t want the pilot of the plane I’m on to know only what he thought to ask about #lrncht
09:30:44 pm briandusablon: Hmm…where have I heard that before? Yes! RT @Quinnovator: q3) you dont want subject matter experts, but subject matter networks #lrncht
09:30:53 pm TriciaRansom: “Social can be silo” via @kellygarber I think it is responsibility to seek out other ideas/views. Take ACTIVE role in learning #lrncht
09:31:10 pm JaneBozarth: @TriciaRansom and if internal-only tools #lrncht
09:31:36 pm jsuzcampos: That takes courage and discipline. Do most of us do that? RT @Quinnovator: not if you manage the process right #lrncht
09:31:49 pm tbartlett21: I have to run. It was great chatting with everybody tonight. #lrncht
09:31:51 pm Quinnovator: @briandusablon *think* I first heard it from @moehlert, but not certain #lrncht
09:32:23 pm TriciaRansom: @JaneBozarth I agree #lrncht
09:32:30 pm Quinnovator: @jsuzcampos hey, if it was easy, *anyone* could do it, that’s why they pay us the big $$, right?😉 #lrncht
09:32:33 pm kasey428: RT @xpconcept: training tends to have a high effort to outcome ratio…Provide just enough support & get outa the way. #lrncht
09:33:00 pm TheBobPikeGroup: RT @xpconcept: training tends to have a high effort to outcome ratio…Provide just enough support & get outa the way. #lrncht
09:33:44 pm jsuzcampos: But @Quinnovator We don’t create social networks for other people. We choose our own networks, right? That’s the danger. #lrncht
09:33:48 pm ShelRM: Take care! RT @tbartlett21: I have to run. It was great chatting with everybody tonight. #lrncht
09:33:52 pm TriciaRansom: Do motivated learners do a 360 learning? Where they learn all aspects/sides? Just interested. #lrncht
09:34:01 pm lrnchat: Q4) What different skills are needed to deliver performance support instead of training? #lrnchat #lrncht
09:34:03 pm Quinnovator: q3) the ‘least assistance’ principle – what’s the least I can do for you – isn’t rude, it’s efficient! #lrncht
09:34:11 pm kellygarber: RT @triciaransom: I think it is responsibility to seek out other ideas/views. Take ACTIVE role in learning #lrncht <- agreed
09:34:23 pm TriciaRansom: RT @lrnchat: Q4) What different skills are needed to deliver performance support instead of training? #lrnchat #lrncht
09:34:25 pm tomspiglanin: @TriciaRansom I think you can have an external silo if too carefully only share with those who helped form ur ideas #Lrncht
09:34:39 pm odguru: RT @lrnchat: Q4) What different skills are needed to deliver performance support instead of training? #lrnchat #lrncht
09:34:50 pm TriciaRansom: Q4) The ability to say NO to training requests when training isn’t the answer #lrncht
09:34:50 pm tomspiglanin: RT @lrnchat: Q4) What different skills are needed to deliver performance support instead of training? #lrnchat #Lrncht
09:34:57 pm jorgebarba: RT @Quinnovator: q3) you don’t want subject matter experts, but subject matter networks #lrncht
09:35:02 pm briandusablon: Q4) Not different skills, but a desire to give learners/users what they need and want instead of forcing training on them. #lrncht
09:35:03 pm JD_Dillon: Q4) Performance support is consultative, requires deliverer to customize experience for the learner. #lrncht
09:35:03 pm noahsparks: RT @Quinnovator: RT @JaneBozarth: Q2 HR, SMEs, others have hard time differentiating ‘need to memorize’ v ‘need to find’ #lrncht < so true
09:35:07 pm Quinnovator: @jsuzcampos but most networks have ramp up to critical mass, and facilitation early makes em stable and work #lrncht
09:35:12 pm jsuzcampos: Q4) What different skills are needed to deliver performance support instead of training? #lrnchat #lrncht
09:35:22 pm Quinnovator: RT @lrnchat: Q4) What different skills are needed to deliver performance support instead of training? #lrnchat #lrncht
09:35:25 pm ShelRM: RT @lrnchat: Q4) What different skills are needed to deliver performance support instead of training? #lrnchat #lrncht
09:35:38 pm TriciaRansom: Q4) The ability to listen and advocate for learners rather than management/muckety mucks #lrncht
09:35:40 pm LnDDave: RT @lrnchat: Q4) What different skills are needed to deliver performance support instead of training? #lrnchat #lrncht
09:35:57 pm briandusablon: Q4) Analysis and design skills are important. What’s the problem? What’s the solution? Map it out. Design it. #lrncht
09:36:22 pm Quinnovator: q4) front end analysis, learning facilitation, info design, info architecture, #lrncht
09:36:32 pm iOPT: Q4) Have the audacity to make courses the last option if there is more than one viable option #lrncht
09:36:32 pm LearnNuggets: Q4) Design skills that are “Information” driven, not “Procedural” or “Process” driven #lrncht
09:36:32 pm jsuzcampos: Q4) I think it is more a differentiation of attitudes and values, than knowledge and skills. #lrncht
09:36:37 pm LnDDave: Q4) It’s less different skills and more a different mindset; In training we tend to think in terms of ‘courses’. #lrncht
09:36:43 pm kellygarber: RT @briandusablon: Q4) Analysis and design skills are important. Whats the problem? Whats the solution? Map it out. Design it. #lrncht
09:36:47 pm jsuzcampos: Sing it. RT @briandusablon: Q4) Analysis &design skills are important. Whats the problem? Whats the solution? Map it out. Design it. #lrncht
09:36:57 pm Quinnovator: q4) not how teach, not even how they learn, but how do we get performance we need? #lrncht
09:37:01 pm TriciaRansom: Q4) Information architecture/design skills. #lrncht
09:37:08 pm briandusablon: @JD_Dillon Or let learner customize it themselves. #lrncht
09:37:26 pm tomspiglanin: Q4) providing performance support may require ability to tactfully deliver what may be harsh reality with ability to genuinely help #Lrncht
09:37:35 pm briandusablon: RT @JaneBozarth: Question is not, how can I teach this? but, how can they learn it? That should answer all the Qs here…. #lrncht
09:37:42 pm jsuzcampos: Q4) Reprioritize around performance instead of learning. Repriortize the workspace over the classroon. #lrncht
09:37:46 pm Quinnovator: q4) skills to tap into power of people: motivate, resource, set free #lrncht
09:37:42 pm jsuzcampos: Q4) Reprioritize around performance instead of learning. Repriortize the workspace over the classroon. #lrncht
09:37:46 pm Quinnovator: q4) skills to tap into power of people: motivate, resource, set free #lrncht
09:37:55 pm TriciaRansom: Q4) Truly understand how ppl REALLY do their jobs (vs how we imagine) so we can support them. #lrncht
09:37:57 pm JD_Dillon: Q4) Training events are relatively rigid, can only bend so far for the learner. Support is 100% flexible. #lrncht
09:38:02 pm tomspiglanin: Q4) need to be authentic, not gratuitous #Lrncht
09:38:05 pm davidbell02: Q4) Interviewing skills to include thought-provoking questions. Listening skills come in handy too. #lrncht
09:38:12 pm briandusablon: RT @jsuzcampos: Q4) Reprioritize around performance instead of learning. Repriortize the workspace over the classroon. #lrncht
09:38:14 pm ShelRM: RT @jsuzcampos: Q4) Reprioritize around performance instead of learning. Repriortize the workspace over the classroon. #lrncht
09:38:14 pm Quinnovator: RT @jsuzcampos: Q4) Reprioritize around performance, not learning. Repriortize the workspace over the classroon. #lrncht < singing chorus
09:38:18 pm kellygarber: RT @Quinnovator: q4) not how teach, not even how they learn, but how do we get performance we need? #lrncht
09:38:26 pm jsuzcampos: Q4) CONSULTATION skills. Can you help your client see and appreciate the value of an alternative solution (outside the classroom)? #lrncht
09:38:36 pm TriciaRansom: Q4) The ability to listen #lrncht
09:38:55 pm briandusablon: Q4) Again, not a skill, but you have to give a damn. (back to motivation) #lrncht
09:39:06 pm kellygarber: PERFECT! RT @JD_Dillon: Q4) Training events are relatively rigid, can only bend so far for the learner. Support is 100% flexible. #lrncht
09:39:12 pm PhxSCIL: #lrncht Q1)research tells us that 70% of workplace learning takes place informally. Mentoring, peer buddies, etc are a good alternative.
09:39:30 pm Quinnovator: q4) deeper analysis, broader solution repertoire, willingness to work for the right solutions #lrncht
09:39:32 pm jsuzcampos: Jazz hands up next! RT @Quinnovator: Q4) Reprioritize around performance, not learning, workspace over classroon. # singing chorus #lrncht
09:39:38 pm briandusablon: Q4) Communication. #lrncht
09:39:45 pm LnDDave: Q4) Networking skills, so that you can help build connections between needs and resources. #lrncht
09:39:51 pm JD_Dillon: Q4) Support drops the “performance” facilitation element that training events sometimes crutch on. #lrncht
09:40:13 pm TriciaRansom: My mom RT @billcush: @TriciaRansom we have two ears and one mouth…so we should use them accordingly. Who said that? #lrncht
09:40:17 pm Quinnovator: RT @briandusablon: Q4) Again, not a skill, but you have to give a damn. (back to motivation) #lrncht
09:40:31 pm briandusablon: @jsuzcampos a lot of singing going on tonight. Where’s the karaoke machine? #lrncht
09:40:32 pm MarshaBrownL: @TriciaRansom and skill to get mgmt buyin to action their support of performance support tools #lrncht
09:40:50 pm TriciaRansom: Q4) Curate and share rather than lecture and facilitate. #lrncht
09:41:00 pm tomspiglanin: Q4) know when more support won’t fix the problem? HT bak to @JaneBozarth hiring problem argument #Lrncht
09:41:12 pm PhxSCIL: Q2) most formal programs provide you with a snapshot of performance at the time of assessment, performance support is a better pic #lrncht
09:41:33 pm LnDDave: Q4) The ability to recognize workflows, and where support opportunities fit. #lrncht
09:41:49 pm jsuzcampos: Q4) Pattern recognition. #lrncht
09:41:50 pm xpconcept: #lrncht – Q4) A singular disciplined focus on tasks NOT on content / information. Just enough content to support the task at target level.
09:42:01 pm jsuzcampos: Q4) Systems thinking. #lrncht
09:42:04 pm elliotrosenberg: RT @JaneBozarth: Aren’t 90% of our performance problems really hiring problems anyway? #lrncht
09:42:08 pm LnDDave: RT @jsuzcampos: Q4) Systems thinking. #lrncht
09:42:16 pm JaneBozarth: RT @TriciaRansom: Q4) Curate and share rather than lecture and facilitate. #lrncht
09:42:22 pm briandusablon: Excellent! But, I think you can facilitate collaboration. RT @TriciaRansom: Q4) Curate and share rather than lecture and facilitate. #lrncht
09:42:24 pm Quinnovator: RT @xpconcept: #lrncht – Q4) A singular disciplined focus on tasks NOT on content < that alone is perhaps biggest step
09:42:25 pm elliotrosenberg: RT @Tracy_Parish: RT @lrnchat: Please RT! We’ll be using #lrncht as the hashtag for tonight’s chat due to the SPAM influx hitting the norm hashtag.
09:42:46 pm JD_Dillon: Q4) Performance support requires trust in trainers to do whatever is needed to develop people, no facilitator guide. #lrncht
09:42:47 pm JaneBozarth: Q4 help learners become more mindful of their own learning. I don’t define myself as ‘self directed adult learner’, either. #lrncht
09:42:50 pm LnDDave: Q4) The ‘skill’ of getting out of the way. #lrncht
09:43:02 pm Quinnovator: RT @jsuzcampos: Q4) Systems thinking. #lrncht < hear hear
09:43:25 pm PhxSCIL: Q4) performance support is competency based. mentors need to live on the theory to practice bridge to be effective #lrncht
09:43:25 pm pcclassroom: Q4) performance support is competency based. mentors need to live on the theory to practice bridge to be effective #lrncht
09:43:34 pm TriciaRansom: RT @LnDDave: Q4) The ‘skill’ of getting out of the way. #lrncht
09:43:37 pm xpconcept: #lrncht – Make the Structure Visible (http://t.co/AuF3SwAC)
09:44:01 pm briandusablon: And getting over yourself. RT @LnDDave: Q4) The skill of getting out of the way. #lrncht
09:44:09 pm Quinnovator: RT @briandusablon: @jsuzcampos lot of singing going on tonight. Where’s the karaoke machine? #lrncht < is that drunken caterwauling I hear?
09:44:24 pm jsuzcampos: Q4) A better appreciation of intended outcomes, what “right” looks like, our role in the system. #lrncht
09:44:27 pm Quinnovator: RT @briandusablon: And getting over yourself. RT @LnDDave: Q4) The skill of getting out of the way. #lrncht < yes both
09:44:31 pm briandusablon: @Quinnovator @jsuzcampos < wicked smaht, that one. #lrncht
09:44:40 pm TriciaRansom: And trust in learners to learn what is needed RT @JD_Dillon: Q4) Perf support requires trust in trainers…. #lrncht
09:44:42 pm tomspiglanin: @pcclassroom Is performance support always competency based? Q4 #Lrncht
09:45:07 pm briandusablon: RT @xpconcept: #lrncht – Make the Structure Visible (http://t.co/4uJ60NSa) #lrncht
09:45:31 pm jsuzcampos: RT @briandusablon: @Quinnovator @jsuzcampos < wicked PISSAH smaht, that one. #lrncht
09:45:38 pm Quinnovator: q4) learning and thinking out loud #lrncht
09:46:09 pm briandusablon: Really happy @xpconcept decided to share his knowledge with the world, btw. Great site. #lrncht
09:46:16 pm TriciaRansom: Q4) Words “trust” and “get out of the way” jumping out at me. Trust ppl to learn, L&D to get out of the way #lrncht
09:46:18 pm ValaAfshar: The focus of performance training is guidance towards achievement of full potential. #lrncht
09:46:21 pm jsuzcampos: Q4) Just remember, “Institutions will try to preserve the problem to which they are the solution” @cshirky What do we preserve? #lrncht
09:46:23 pm LnDDave: Q4) Humility, and the ability to consider that what you’ve done in the past may not have been the most effective solution. #lrncht
09:46:40 pm LearnNuggets: RT @Quinnovator: RT @briandusablon: And getting over yourself. RT @LnDDave: Q4) The skill of getting out of the way. < Yes, both! #lrncht
09:46:41 pm kellygarber: RT @tomspiglanin @pcclassroom Is performance support always competency based? Q4 <- could be motivational #lrncht
09:47:02 pm ShelRM: RT @LnDDave Q4) Humility, and the ability to consider that what youve done in the past may not have been the most effective solution #lrncht
09:47:24 pm TriciaRansom: RT @jsuzcampos: Q4) Remember, “Institutions will try to preserve the problem to which they are the solution” What do we preserve? #lrncht
09:48:01 pm lrnchat: Q5) If there are more valuable interventions for learning, how do we recast the perception of ‘Training’? #lrnchat #lrncht
09:48:04 pm briandusablon: Q4) Learn how to do some user testing. Shocking how few people don’t ask the users/learners. It’s not hard. 5 people. #lrncht
09:48:10 pm tomspiglanin: @Quinnovator @briandusablon: And getting over yourself. @LnDDave: Q4) “Life is about getting beyond yourself.” Ken Blanchard #Lrncht
09:48:25 pm LnDDave: @jsuzcampos Everyone fears change, but I often think our industry has made it an art form. #lrncht
09:48:34 pm TriciaRansom: @briandusablon Yes, you can facilitate collaboration. #lrncht
09:48:41 pm Quinnovator: q4) laser focus on outcome, systematic but not rigid, ability to explore, willingness to fail smartly, deep empathy for performer #lrncht
09:48:41 pm LnDDave: RT @lrnchat: Q5) If there are more valuable interventions for learning, how do we recast the perception of ‘Training’? #lrnchat #lrncht
09:48:41 pm jsuzcampos: Q5) If there are more valuable interventions for learning, how do we recast the perception of ‘Training’? #lrnchat #lrncht
09:48:54 pm MarshaBrownL: RT @lrnchat: Q5) If there are more valuable interventions for learning, how do we recast the perception of ‘Training’? #lrnchat #lrncht
09:48:54 pm rebeccalcorn: Missing #lrncht and #GoDirtyGirl chats tonight to work on my consulting.😦
09:48:56 pm TriciaRansom: RT @lrnchat: Q5) If there are more valuable interventions for learning, how do we recast the perception of ‘Training’? #lrnchat #lrncht
09:48:57 pm Quinnovator: RT @lrnchat: Q5) If there are more valuable interventions for learning, how do we recast the perception of ‘Training’? #lrnchat #lrncht
09:49:01 pm JD_Dillon: Q5) Get rid of the word ‘training.’ #lrncht
09:49:17 pm jsuzcampos: It is time to embrace the fear. RT @LnDDave Everyone fears change, but I often think our industry has made it an art form. #lrncht
09:49:22 pm Quinnovator: q5) move L&D from training to performance #lrncht
09:49:23 pm briandusablon: Q5) You mean the perception of training as punishment? #lrncht
09:49:37 pm TriciaRansom: Q5) Successful examples of other alternatives #lrncht
09:49:48 pm briandusablon: Good luck with that, but yes. In this context, anyway. RT @JD_Dillon: Q5) Get rid of the word training. #lrncht
09:49:50 pm LnDDave: Q5) Be a consultant instead of an order taker; Orgs will expect training until you show them a better option. #lrncht
09:50:04 pm ShelRM: RT @JD_Dillon: Q5) Get rid of the word training. #lrncht
09:50:04 pm Quinnovator: q5) start focusing on moving biz metric needles, not seat times or bum numbers #lrncht
09:50:10 pm JD_Dillon: Q5) Get people out into the operation, link support directly to performance improvement anecdotally. #lrncht
09:50:23 pm LnDDave: @rjhogue Welcome. We’re using #lrncht as the hashtag tonight because of SPAM .
09:50:25 pm TriciaRansom: Q5) Training sounds like what you do when you get a new puppy. I (the learner) am NOT a puppy! #lrncht
09:50:33 pm jsuzcampos: Q5) “It’s easier to understand that you face competition than obsolescence.” Let’s start with that. #lrncht
09:50:36 pm tomspiglanin: RT @lrnchat: Q5) If there are more valuable interventions for learning, how do we recast the perception of Training? #lrnchat #Lrncht
09:50:37 pm JaneBozarth: Recasting: start talking about learning instead of training. #lrncht
09:50:39 pm xpconcept: #lrncht Q5) training is a valuable component for our organization. But it’s an approach of many that deserves judicious application.
09:50:48 pm LnDDave: @jsuzcampos Steer into the skid… #lrncht
09:51:06 pm briandusablon: Q5) Stop working so hard to build stuff nobody wants. Work less, share more, ask more questions. Offer alternatives FIRST. #lrncht
09:51:08 pm LnDDave: RT @JaneBozarth: Recasting: start talking about learning instead of training. #lrncht << I’d rather talk about performance.
09:51:11 pm kloomis10: Q4 performance support can’t be scheduled and needs to be available readily as part of the process #lrncht
09:51:30 pm ShelRM: RT @LnDDave: Q5) Be a consultant instead of an order taker; Orgs will expect training until you show them a better option. #lrncht
09:51:36 pm JaneBozarth: Q5 Recasting: focus L&D on helping connect talent pools and expertise; help people find each other, not courses #lrncht
09:51:37 pm Quinnovator: q5) take responsibility for the big L: not just skills but knowledge, ability to learn, work and play well together, #lrncht
09:51:41 pm JD_Dillon: Q5) Give the learners what they want, not what management wants. #lrncht
09:52:10 pm JaneBozarth: @LnDDave that works #lrncht
09:52:12 pm rjhogue: Q5) focus on programs rather than individual interventions
#lrncht
09:52:14 pm JaneBozarth: RT @JD_Dillon: Q5) Give the learners what they want, not what management wants. #lrncht
09:52:16 pm briandusablon: Q5) Ask leadership if they want training or better performance from their workforce. Then show them how. #lrncht
09:52:21 pm kellygarber: RT @LnDDave RT @JaneBozarth Recasting: start talking about learning instead of training #lrncht < Id rather talk about performance. #lrncht
09:52:22 pm Quinnovator: q5) focus on facilitating performance, not executing training #lrncht
09:52:22 pm LnDDave: RT @TriciaRansom: Q5) Stop using ADDIE as a design model. And realize that an LMS holds courses…not learning #lrncht
09:52:32 pm LnDDave: RT @briandusablon: Q5) Ask leadership if they want training or better performance from their workforce. Then show them how. #lrncht
09:52:35 pm briandusablon: RT @LnDDave: Q5) Be a consultant instead of an order taker; Orgs will expect training until you show them a better option. #lrncht
09:53:01 pm PhxSCIL: Q5) this is the work the SCIL is currently undertaking- looking at how skills gained during informal learning apply to the workplace #lrncht
09:53:16 pm JaneBozarth: RT @TriciaRansom: realize that an LMS holds courses…not learning #lrncht
09:53:20 pm tomspiglanin: Q5) recasting of training has been going on for years. We changed to “learning” – have we really not learned its about the learner? #Lrncht
09:53:29 pm jsuzcampos: ADDIE is a project management model, not a #design model. RT @LnDDave @TriciaRansom Stop using ADDIE as a design model. #lrncht
09:53:33 pm Quinnovator: RT @JaneBozarth: Recasting: start talking about learning instead of training. #lrncht < and performance instead of learning
09:53:48 pm mdaimler: RT @JaneBozarth: Recasting: start talking about learning instead of training. #lrncht
09:53:53 pm JD_Dillon: Q5) Stop making people find learning opportunities. Make learning part of the job. #lrncht
09:54:04 pm briandusablon: RT @TriciaRansom: Q5) Stop using ADDIE as a design model. And realize that an LMS holds courses…not learning #lrncht
09:54:12 pm jsuzcampos: Q5) Make the training we do need BETTER. #lrncht
09:54:12 pm TriciaRansom: I’ve worked ADDIE and LMS in as a legit response, so I’m outta here on a high note. G’nite #lrncht nation
09:54:13 pm PhxSCIL: Q5) we are particularly looking at game play and parent/child interactions #lrncht
09:54:37 pm cnagel: RT @briandusablon: Q5) Ask leadership if they want training or better performance from their workforce. Then show them how. #lrncht
09:54:40 pm Quinnovator: @TriciaRansom yeah, but *drink* first #lrncht
09:54:42 pm LnDDave: Q5) Set different expectations; people expect ‘training’ because it looks like the last 12+ years of school learning. #lrncht
09:54:46 pm rjhogue: ADDIE is useful to ensure you don’t forget anything … the first step should tell you if training is the right solution #lrncht
09:54:47 pm GeneSnelling: RT @Quinnovator: q5) focus on facilitating performance, not executing training #lrncht #in
09:54:53 pm tomspiglanin: E-learning wasn’t. Distance learning wasn’t. Blended learning wasn’t. Why can’t we get it right? #Lrncht
09:55:11 pm ShelRM: Q5) Make it easier for learners to find and create resources on-demand
#lrncht
09:55:13 pm Quinnovator: RT @GeneSnelling: RT @Quinnovator: q5) focus on facilitating performance, not executing training #lrncht < with emphasis on ‘executing’🙂
09:55:16 pm LearnNuggets: RT @briandusablon: RT @TriciaRansom: Q5) Stop using ADDIE as a design model. And realize that an LMS holds courses…not learning #lrncht
09:55:21 pm briandusablon: Word. Relevant. Usable. Accessible. Better. RT @jsuzcampos: Q5) Make the training we do need BETTER. #lrncht
09:55:28 pm kellygarber: RT @TriciaRansom: Ive worked ADDIE and LMS in as a legit response, so Im outta here on a high note. Gnite #lrncht nation < gnite!🙂 #lrncht
09:55:29 pm TriciaRansom: Just finished my wine🙂 RT @Quinnovator: @TriciaRansom yeah, but *drink* first #lrncht
09:55:32 pm JaneBozarth: RT @JD_Dillon: Q5) Stop making people find learning opportunities. Make learning part of the job. #lrncht
09:55:53 pm JaneBozarth: @tomspiglanin because it was never about learning #lrncht
09:55:54 pm ShelRM: RT @GeneSnelling: RT @Quinnovator: q5) focus on facilitating performance, not executing training #lrncht #in #lrncht
09:56:01 pm LauraMattis: Ditto! RT @LnDDave: RT @JaneBozarth: Recasting: start talking abt learning instead of training. #lrncht << I’d rather talk abt performance.
09:56:10 pm Quinnovator: q5) get training *right*, include performance support and social, align to workflow, not to silos #lrncht
09:56:20 pm briandusablon: Q5) Educate your peers, your managers, your leadership – share resources, share research, push up the whole damn industry. #lrncht
09:56:29 pm JD_Dillon: Q5) I shouldn’t have to request time away from my role to learn. Don’t make me log into a separate system to find new resources. #lrncht
09:57:00 pm JaneBozarth: Shameless plug: we’re wrapping up #lrnbk chat on “Organizations Don’t Tweet, People Do” Join us http://t.co/ggVeBpV9 #lrncht
09:57:03 pm tomspiglanin: Sad. And true. RT @JaneBozarth: @tomspiglanin because it was never about learning #Lrncht
09:57:29 pm Quinnovator: q5) push: reflection, learning/thinking out loud, sharing ‘safety’, learning to learn skills, welcoming diversity & new ideas #lrncht
09:57:34 pm LearnNuggets: RT @JaneBozarth: RT @JD_Dillon: Q5) Stop making people find learning opportunities. Make learning part of the job. #lrncht
09:57:41 pm lrnchat: Qwrap. Time is almost up. Please reintroduce yourself. Share links, requests & shameless plugs. #lrnchat #lrncht
09:57:51 pm jsuzcampos: Q5) Systematically design a systemic system. #lrncht
09:57:58 pm JD_Dillon: Q5) Don’t rely on training to interpret knowledge. Connect learners with the experts. #lrncht
09:57:59 pm LnDDave: RT @jsuzcampos: Q5) Systematically design a systemic system. #lrncht
09:58:33 pm Gerrymac: RT @JaneBozarth: Question is not, ‘how can I teach this?’ but, ‘how can they learn it?’ That should answer all the Qs here…. #lrncht
09:58:36 pm tomspiglanin: RT @lrnchat: Qwrap. Time is almost up. Please reintroduce yourself. Share links, requests & shameless plugs. #lrnchat #Lrncht
09:58:56 pm LearnNuggets: RT @JaneBozarth Shameless plug: we’re wrapping up #lrnbk chat on “Organizations Don’t Tweet, People Do” Join us http://t.co/YZrSYA7X #lrncht
09:58:59 pm LnDDave: Q5) Change the perception by changing the reality. #lrncht
09:59:01 pm ShelRM: The term “Mandatory” Training didn’t help our profession. Not sure “Mandatory” Learning would either. #lrncht
09:59:07 pm JD_Dillon: QWrap) JD from Orlando … Queueing up my weekly tribute to Rebecca Black for tomorrow morning. Thanks, all! #lrncht
09:59:12 pm Quinnovator: Wow, that time again? Thanks to new and returning #lrnchat participants for another fun and fabulous #Lrncht!
09:59:20 pm LnDDave: RT @Quinnovator: Wow, that time again? Thanks to new and returning #lrnchat participants for another fun and fabulous #Lrncht!
09:59:22 pm noahsparks: RT @JaneBozarth: RT @JD_Dillon: Q5) Stop making people find learning opportunities. Make learning part of the job. #lrncht
09:59:31 pm davidbell02: RT @lrnchat: Qwrap. Time is almost up. Please reintroduce yourself. Share links, requests & shameless plugs. #lrnchat #lrncht
10:00:03 pm kellygarber: @JaneBozarth how does using hootcourse differ from just using a hashtag? #lrncht
10:00:17 pm LearnNuggets: QWrap) Kevin – 4 work days left and NuggetHead Studioz is a full-fledged bonified full-time custom learning solutions company! #lrncht
10:00:19 pm rjhogue: qwrap) Oops.. feels like I just got here! Oh well … PhD student, blogger http://t.co/movRRR1c, technology adoption catalyst #lrncht
10:00:20 pm ShelRM: RT @Quinnovator q5) push reflection, learning/thinking, sharing safety, learning 2 learn skills, welcoming diversity & ideas #lrncht
10:00:22 pm briandusablon: Qwrap) Brian Dusablon, learning ninja, geek, Cubs fan (sad), entrepreneur, consultant, dad, rugger. Simplify. Improve. Perform. #lrncht
10:00:42 pm LearnNuggets: RT @LnDDave: RT @Quinnovator: Wow, that time again? Thanks to new and returning participants for another fun and fabulous #Lrncht! #lrncht
10:00:59 pm jsuzcampos: Qwrap) Jeannette Campos, Red Sox Nation, Signing out of #lrncht
10:01:34 pm LnDDave: Q1) David Kelly, Training Director from NYC. and I’ll take advantage of the opportunity to say… THE METS ARE IN FIRST PLACE! #lrncht
10:01:39 pm briandusablon: Thanks to everyone – great discussion tonight. Check out @xpconcept’s http://t.co/hVKm1fJX, and great stuff, @JD_Dillon! #lrncht
10:01:49 pm tomspiglanin: Shameless but non-commercial: Learning http://t.co/goETjKap HT @JaneBozarth @LnDDave @adetitto @mobilelearning #Lrncht
10:01:59 pm kellygarber: Qwrap – kelly garber, performance support designer🙂, florida. great chat everyone – thanks! #lrncht
10:02:14 pm LearnNuggets: QWrap2) Satisfy the burn. Own your reality. I quit my job. Exhausted, unshaven, and barefoot – my creative comfort zone! #lrncht
10:02:27 pm davidbell02: Qwrap)It’s been fun! David, Houston – Go Astros! #lrncht
10:02:42 pm LnDDave: QWrap) I often post reflections on Twitter Chat discussions on my blog, found here: http://t.co/dRZASJAf #lrncht #lrnchat
10:03:05 pm jsuzcampos: Thanks to @LnDDave for tonight’s #lrncht
10:03:11 pm ShelRM: Michelle – Training Specialist/PHR from San Antonio and about to give full attention to my lab. Go ‘STROS! #lrncht
10:03:21 pm lrnchat: Thanks for a great chat everyone. We’ll see you next week, likely using the #lrnchat hashtag again. Have a great night! #lrncht
10:03:28 pm briandusablon: Also, I almost forgot. Super congrats to @learnnuggets for taking the plunge. Nuggethead Studioz is going to rock! #lrncht
10:03:48 pm tomspiglanin: +100 RT @jsuzcampos: Thanks to @LnDDave for tonights #Lrncht
10:03:56 pm LnDDave: RT @briandusablon: Also, I almost forgot. Congrats to @learnnuggets for taking the plunge. Nuggethead Studioz is going to rock! #lrncht
10:03:58 pm LearnNuggets: RT @LnDDave: QWrap) Often post reflections on Twitter Chat discussions on my blog, found here: http://t.co/NwRtTZ3t #lrncht #lrnchat #lrncht
10:04:15 pm briandusablon: @lnddave is a curation/resource machine. http://t.co/AeaDhYbJ #lrncht
10:04:17 pm TheBobPikeGroup: Thanks for letting me lurk…Liz, Twins fan #lrncht
10:04:51 pm LearnNuggets: RT @jsuzcampos: Thanks to @LnDDave for tonights #lrncht. < Woot! Great job, sir. #lrncht
10:04:52 pm ShelRM: RT @LnDDave QWrap) I often post reflections on Twitter Chat discussions on my blog found here: http://t.co/LA4h4dac #lrncht #lrnchat #lrncht

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