Transcript 20 October 2011 (late)

08:30:04 pm lrnchat: Welcome to tonight’s #lrnchat! How have you been?
08:31:01 pm lrnchat: If you’re new to #lrnchat, we have some instructions on our website: http://t.co/4Lr208H4
08:32:02 pm lrnchat: Q0) Our #lrnchat welcome: What have you learned today? What have you learned this week?
08:32:41 pm edCetraT: Hello everyone. Nancy, Toronto…patiently waiting for the kids to go to sleep
#lrnchat
08:32:49 pm ReubenTozman: Is #lrnchat happening?
08:33:36 pm hjarche: Social (networked) learning is part of spectrum that includes Workforce-centric (project team) learning http://t.co/Q4W9W1Pj #lrnchat
08:33:38 pm edCetraT: @ReubenTozman it looks like its just you and me. let’s lrnchat:)
#lrnchat
08:34:09 pm _Kavi: Stuck in a location without a proper net connection #lrnchat
08:34:28 pm Quinnovator: Clark Quinn, learning experience design strategist, genial malcontent, author/speaker/consultant, Walnut Creek CA #lrnchat
08:34:32 pm TriciaRansom: RT @lrnchat: Q0) Our #lrnchat welcome: What have you learned today? What have you learned this week?
08:34:45 pm JaneBozarth: @edCetraT @reubentozman I’m here. No answer to q0 because of NDAs lol  #lrnchat
08:34:47 pm hjarche: sorry can’t stay for #lrnchat this evening – have to get up very early tomorrow morning
08:34:54 pm _Kavi: Its always a treat to be a part of #lrnchat. Doesn’t feel nice to miss #lrnchat
08:34:58 pm Quinnovator: q0) learned that some folks still don’t get social media: spamming hashtags like #lrnchat
08:34:58 pm urbie: #lrnchat qintro urbie delgado, instructional designer, nm & az, http://t.co/QPeu8BYR
08:35:10 pm RyanJSegrist: Wish I could join #lrnchat tonight. It’s been WAY too long😦 Hopefully next week.
08:35:21 pm Quinnovator: @hjarche “I came to say I must be going” #lrnchat
08:35:26 pm JaneBozarth: @edCetraT @reubentozman I’m here. No answer to q0 because of NDAs lol #lrnchat
08:35:48 pm JaneBozarth: Tweetchat probs tonight. Anyone using something other than Tweetdeck? #lrnchat
08:35:52 pm ReubenTozman: reuben tozman CLO of edCetra Training holed up in Ottawa #lrnchat
08:35:52 pm Quinnovator: welcome to new and returning #lrnchat participants, time for the rapid memestream!
08:35:58 pm _Kavi: Will try and access from the phone and go the distance to which its possible ! #lrnchat
08:36:04 pm TriciaRansom: Hey all, this is Tricia from Chicago… Will be in and out of #lrnchat tonight.
08:36:14 pm JaneBozarth: @RyanJSegrist Hi ryan good to see you. sorry you can’t stay. #lrnchat
08:36:35 pm urbie: #lrnchat what’d i learn today? about open access courtesy of @laurapasquini  bit.ly/qZOjmx
08:36:37 pm JaneBozarth: RT @Quinnovator: q0) learned that some folks still don’t get social media: spamming hashtags like #lrnchat
08:36:37 pm edCetraT: @JaneBozarth LOL…using tweetchat. seems a little slow. what’s the topic tonight? #lrnchat
08:36:56 pm JD_Dillon: JD, learning development director, #Flyers fan, #Chipotle addice, Orlando, glad to be #lrnchat …ing
08:37:06 pm sogarlene: Hello all! Today I buzzed around too much to remember learning anything. Hope to find a calm space to reflect here. #lrnchat
08:37:21 pm JaneBozarth: q0 I did learn a lot about social media tools for project management  #lrnchat
08:38:02 pm _Kavi: Good work is recognised for good work automatically stands out ! #lrnchat
08:38:07 pm nancyrubin: It’s time for #lrnchat – Nancy Rubin – Self-Employed Consultant – Tweeting from Educause in Philly (#edu11)
08:38:22 pm criticallearner: #lrnchat David Glow, Tampa, FL- fashionably late😉
08:38:23 pm JD_Dillon: Q0) Today I learned how powerful a random brainstorming session can be in getting someone on the right creative path. #lrnchat
08:38:30 pm RyanJSegrist: @JaneBozarth Hi Jane!! Good to see you too!! Unfortunately I have a few too many things  on my plate to really do #lrnchat right.
08:38:41 pm ReubenTozman: RT @JaneBozarth: q0 I did learn a lot about social media tools for project management – like what #lrnchat
08:38:44 pm chambo_online: Lisa Chamberlin, learning maven, freelance ID, hater of hashtag spammers. #lrnchat
08:38:49 pm edCetraT: @JaneBozarth please share. always looking for tools to amalgamate all projects into one to giant gantt chart
#lrnchat
08:39:00 pm Quinnovator: RT @JD_Dillon: Q0) learned how powerful a random brainstorming session can be in getting someone on the right creative path. #lrnchat < Yay
08:39:22 pm _Kavi: Q0) healthy paranoia helps performance #lrnchat
08:39:30 pm nancyrubin: Q0) Learned a lot following along Educause (#edu11) stream online and then attending in person today and tomorrow #lrnchat
08:39:51 pm ReubenTozman: q0) I learned that even things that seem blk and white, aren’t #cryptic #lrnchat
08:40:02 pm ThomasStone: Thomas Stone, from Rochester, NY. Research Analyst with Taleo. Hello fellow #lrnchat folks!
08:40:03 pm lrnchat: Q1) Has your training department had an impact on performance? How do you show it? #lrnchat
08:40:30 pm chambo_online: Q0) I learned that Google Docs “collections” still confuses people…a lot. #lrnchat
08:40:48 pm kasey428: Kay Wood, DC metro, consultant to feds on work performance, elearning, instructional systems architect; I do whatever they ask. #lrnchat
08:40:51 pm criticallearner: Q0) #lrnchat Learned a friend is just about to welcome his first two kids (girls) into the world- any time now.
08:41:04 pm criticallearner: RT @lrnchat: Q1) Has your training department had an impact on performance? How do you show it? #lrnchat
08:41:06 pm urbie: #lrnchat Q1 how has training department had an impact on performance? We’ve developed a program for SMEs to develop training. We did LVL 4.
08:41:10 pm ReubenTozman: q0) I learned that people want learning on demand but when they see it, don’t know what to do with it #lrnchat
08:41:31 pm _Kavi: Q0) Ideas X Execution = Results. If either Ideas or execution is ‘0’.. The result is ‘0’ ! #lrnchat
08:41:37 pm JD_Dillon: Q1) Training definitely has upped performance but hard to quantify and too relied upon for continued improvement. #lrnchat
08:41:44 pm JaneBozarth: RT @lrnchat: Q1) Has your training department had an impact on performance? How do you show it? #lrnchat
08:41:48 pm Quinnovator: and don’t forget the Official #lrnchat Drinking Game‚Ñ¢ http://t.co/VeuihVpN (drinks at the ready!)
08:42:00 pm Quinnovator: RT @lrnchat: Q1) Has your training department had an impact on performance? How do you show it? #lrnchat
08:42:01 pm ThomasStone: Q0) In the past week I’ve learned that a lot of people don’t keep up their LinkedIn connections nearly as well as they should. #lrnchat
08:42:12 pm _Kavi: RT @lrnchat: Q1) Has your training department had an impact on performance? How do you show it? #lrnchat
08:42:19 pm JD_Dillon: Q1) Learning orgs should support performance improvement, not own it 100%. #lrnchat
08:42:29 pm stellal: RT @JaneBozarth: RT @lrnchat: Q1) Has your training department had an impact on performance? How do you show it? #lrnchat
08:42:42 pm rjpanetti: rjpanetti, flowlearner, Atlanta. Saw a demo of Chatter today. Did you know they app store?  #lrnchat
08:42:58 pm JaneBozarth: q1. You mean positive, right?  #lrnchat
08:43:01 pm Quinnovator: q1) start from impact you *want* ,  then design intervention  accordingly, (not just training) to achieve, measure impact #lrnchat
08:43:02 pm criticallearner: Q1 #lrnchat My favorite example of showing impact: security co has prof. hackers try to phish your org after training #realwplearn
08:43:31 pm Quinnovator: RT @criticallearner: Q1 #lrnchat My favorite example of showing impact: security co has prof. hackers try to phish your org after training
08:43:41 pm _Kavi: Q1) The proof of the pudding is in the eating #lrnchat
08:44:16 pm ReubenTozman: q1) what does training have to do with performance?
#lrnchat
08:44:32 pm edCetraT: Q1) ppl were recently demonstrating performance by measuring ROI. i think that’s just stats and you can interpret it any way u want #lrnchat
08:44:47 pm Quinnovator: RT @reubentozman: q1) what does training have to do with performance?  #lrnchat < well, it *can* (but rarely does😉
08:45:00 pm chambo_online: Q1) Well, they *show* it by the doodles, sighs, & eyeball rolls.  I guess “training” isn’t in the top 40 of most desired tasks. #lrnchat
08:45:02 pm sogarlene: Q1) Impact on performance is inconsistently evaluated. Operations = easier. Other = not so easy. Return on Expectation interesting. #lrnchat
08:45:22 pm kasey428: @ReubenTozman training rarely if ever impacts performance, performance is a broader issue  #lrnchat
08:45:47 pm chambo_online: RT @ReubenTozman: q1) what does training have to do with performance? #lrnchat
08:45:56 pm criticallearner: #lrnchat Q1) we measure pre/post (or “trained/control” grp) results from biz. Then survey “what contributed to perf?” (training is just 1)
08:46:07 pm _Kavi: Q1) setting clear objectives, meeting objectives, talking about having met objectives #lrnchat
08:46:20 pm Quinnovator: q1) measure impact on performance, whether training, support, eCommunity #lrnchat
08:46:42 pm ReubenTozman: RT @Quinnovator: q1) what does training have to do with performance?  #lrnchat < well, it *can* – you’d never know it eh? #lrnchat
08:46:51 pm LnDDave: Greetings #lrnchat! David Kelly from NYC joining a little late.
08:46:51 pm TriciaRansom: Q1) we are still measuring sessions presented and backsides in seats. le sigh. #lrnchat
08:47:09 pm Quinnovator: RT @TriciaRansom: Q1) we are still measuring sessions presented and backsides in seats. le sigh. #lrnchat < hear you
08:47:23 pm djkrieg: #lrnchat a1 impacted performance on dealing with change -simple model worked for many projects
08:47:29 pm TriciaRansom: @LnDDave Hey there!  #lrnchat
08:47:52 pm _Kavi: RT @Quinnovator: RT @reubentozman: q1) what does training have to do with performance?  #lrnchat < well, it *can* (but rarely does😉
08:48:00 pm Quinnovator: @TriciaRansom see Gloria Gery’s rejoiner “may as well weigh ’em”  http://t.co/17vnaSLJ #lrnchat
08:48:03 pm nancyrubin: Training and professional development should be ongoing and part of org culture – foster employee engagement – win-win #lrnchat
08:48:08 pm _Kavi: RT @edCetraT: Q1) ppl were recently demonstrating performance by measuring ROI. i think that’s just stats and you can interpret it any way u want #lrnchat
08:48:09 pm criticallearner: q1> #lrnchat And when “measuring”, there is early discussion on “how” and the fact that it’s a v. rough correlation, not causal
08:48:14 pm ReubenTozman: RT @kasey428: training rarely if ever impacts performance, performance is a broader issue – Doesnt that make training pointless? #lrnchat
08:48:25 pm LnDDave: Q1) There are lots of techniques learning professionals use to show training impact.  The problem is, most of them don’t. #lrnchat
08:48:26 pm TriciaRansom: Thanks for the laugh! RT @Quinnovator: @TriciaRansom see Gloria Gerys rejoiner “may as well weigh em”  http://t.co/LwgrG0bn #lrnchat
08:48:32 pm djkrieg: #lrnchat the impact on performance comes from the individual
08:48:40 pm chambo_online: Q1)Training is to performance as grades are to learning…might be some correlation, but it is not direct. #lrnchat
08:49:21 pm Quinnovator: RT @LnDDave: Q1) lots of techniques learning professionals use to show training impact. problem is, most of them don’t #lrnchat < true that
08:49:28 pm criticallearner: @triciaransom Unfortunately, too many “burgers served” metrics still out there #lrnchat
08:49:36 pm TriciaRansom: Q1) I have issues with stats ie ROI. I love numbers and can make them say anything you want them to say.  #lrnchat
08:49:41 pm _Kavi: RT @Quinnovator: @TriciaRansom see Gloria Gery’s rejoiner “may as well weigh ’em”  http://t.co/17vnaSLJ #lrnchat
08:49:46 pm LnDDave: Q1) If you ARE going to try to show impact, at least use a metric that is applicable to the desired performance outcomes. #lrnchat
08:50:00 pm TriciaRansom: @criticallearner Hi! How have you been? #lrnchat
08:50:11 pm LnDDave: RT @chambo_online: Q1)Training is to performance as grades are to learning…might be some correlation, but it is not direct. #lrnchat
08:50:13 pm JD_Dillon: Q1) Do you mean all 5s on the smile sheet doesn’t = improved performance?😦 #lrnchat
08:50:41 pm MandiTorrez: @nancyrubin I agree until there becomes a PD overload. I can only try to implement so many “new ideas” at once. #lrnchat
08:50:53 pm TriciaRansom: Multi-tasking: #lrnchat and Project Runway and trying to keep warm! Winter came to Chicago early this year! #lrnchat
08:51:05 pm criticallearner: #lrnchat Q1> THE issue is that too often it’s centered around the content or learner, not the performance/behavior
08:51:28 pm nancyrubin: The 10 Things Managers Must Do to Increase Employee Engagement http://t.co/u4PI2nDG #lrnchat
08:51:32 pm ExpertusONE: RT @JD_Dillon: Q1) Do you mean all 5s on the smile sheet doesn’t = improved performance?😦 #lrnchat
08:51:34 pm Quinnovator: RT @JD_Dillon: Q1) Do you mean all 5s on the smile sheet doesn’t = improved performance?😦 #lrnchat <🙂
08:51:36 pm kuriousmind: RT @criticallearner: #lrnchat Q1> THE issue is that too often it’s centered around the content or learner, not the performance/behavior
08:51:49 pm Quinnovator: RT @criticallearner: #lrnchat Q1> THE issue is that too often it’s centered around the content or learner, not the performance/behavior < !
08:51:49 pm TriciaRansom: Q1) We use smile sheets to measure and evaluate what we do and what they learned and what they implemented. #lrnchat
08:51:57 pm JaneBozarth: Most training isn’t intended to have an impact on performance. It’s CYA.  #lrnchat
08:52:03 pm Nic_707: Late to #lrnchat – but at least am here!
08:52:09 pm _Kavi: RT @chambo_online: Q1)Training is to performance as grades are to learning…might be some correlation, but it is not direct. #lrnchat
08:52:11 pm sogarlene: Q1)  Seeing lots of negatives. Can anyone share a positive example of ROI or impact on performance? #lrnchat
08:52:21 pm Quinnovator: @TriciaRansom and just *how* do smilesheets evaluate what they implemented?!? #lrnchat
08:52:21 pm criticallearner: #lrnchat Q1> My newly designed Level 1 survey http://t.co/mPSYlcZ8
08:52:24 pm TriciaRansom: Yep! RT @JaneBozarth: Most training isnt intended to have an impact on performance. Its CYA.  #lrnchat
08:52:38 pm LnDDave: RT @sogarlene: Q1)  Seeing lots of negatives. Can anyone share a positive example of ROI or impact on performance? #lrnchat
08:52:46 pm TriciaRansom: Still not clear on that…RT @Quinnovator: @TriciaRansom and just *how* do smilesheets evaluate what they implemented?!? #lrnchat
08:53:00 pm kasey428: @ReubenTozman Training focuses on skill development or mandated check the box. Training can be a component of a performance plan. #lrnchat
08:53:04 pm JD_Dillon: Q1) Most eLearning does improve performance! Employees become SO much better at clicking forward arrows! #lrnchat
08:53:09 pm criticallearner: RT @janebozarth: Most training isn’t intended to have an impact on performance. It’s CYA.  #lrnchat > TOO TRUE, and too sad😦
08:53:44 pm LnDDave: @sogarlene I did a complete ROI analysis for my CFO, and in doing so proved it to be a waste of my efforts. THAT WAS a success. #lrnchat
08:53:49 pm JaneBozarth: I have it on good authority that “fun” in and of itself is proof that people learned. Not a credible authority, but a good one. #lrnchat
08:54:07 pm criticallearner: Q1> #lrnchat If we don’t believe in the value of our own craft, then what are we doing here?
08:54:08 pm lrnchat: Q2) Who else (outside of “training”) is supporting or improving performance? #lrnchat
08:54:10 pm kasey428: RT @JD_Dillon: Q1) Most eLearning does improve performance! Employees become SO much better at clicking forward arrows! #lrnchat
08:54:11 pm TriciaRansom: Q1) Once got an email got from learner that thanks to my course they closed a deal they’d been working on for 1 year. #lrnchat
08:54:18 pm Quinnovator: RT @lrnchat: Q2) Who else (outside of “training”) is supporting or improving performance? #lrnchat
08:54:23 pm TriciaRansom: RT @lrnchat: Q2) Who else (outside of “training”) is supporting or improving performance? #lrnchat
08:54:39 pm criticallearner: RT @lrnchat: Q2) Who else (outside of “training”) is supporting or improving performance? #lrnchat
08:54:47 pm ReubenTozman: q2)operations #lrnchat
08:54:49 pm JaneBozarth: RT @lrnchat: Q2) Who else (outside of “training”) is supporting or improving performance? #lrnchat
08:54:52 pm chambo_online: RT @JaneBozarth:  “fun” in and of itself is proof that people learned. Not a credible authority, but a good one.–>what she said #lrnchat
08:54:53 pm minutebio: RT @lrnchat: Q2) Who else (outside of “training”) is supporting or improving performance? | Just joined #lrnchat
08:54:53 pm LnDDave: RT @lrnchat: Q2) Who else (outside of “training”) is supporting or improving performance? #lrnchat
08:54:57 pm JD_Dillon: Q2) Big difference between who IS and who SHOULD support performance improvement. It requires a cultural shift in the entire org. #lrnchat
08:55:03 pm Quinnovator: q2) well, the learners often *try*, hampered by bad portal design, firewall blockage, no coordination across silos #lrnchat
08:55:15 pm diannedNipu: RT @nancyrubin: The 10 Things Managers Must Do to Increase Employee Engagement http://t.co/u4PI2nDG #lrnchat
08:55:31 pm jsuzcampos: Q2) Lots of first line supervisors I know work really hard to support performance of their teams.
#lrnchat
08:55:32 pm edCetraT: Q2) ourselves. anyone that is passionate in something. will increase the drive to learn and perform
#lrnchat
08:55:32 pm criticallearner: Q2> #lrnchat Operations, business process improvement. Good training can’t get around bad tools or process at times. #gotta_align!
08:55:35 pm Nic_707: RT @lrnchat: Q2) Who else (outside of “training”) is supporting or improving performance? #lrnchat
08:55:38 pm LnDDave: Q2) If your managers are not supporting performance improvement, than performance is likely not improving. #lrnchat
08:55:39 pm TriciaRansom: Q2) co-workers, help-desk, water cooler chats, imagination, SMEs. #lrnchat
08:55:40 pm _Kavi: ‘New Improved’ Performance, if at all,  happens after learning and on the job ! The job has many demands & many fathers #lrnchat
08:55:41 pm urbie: RT @lrnchat: Q2) Who else (outside of “training”) is supporting or improving performance? #lrnchat
08:55:45 pm JaneBozarth: q2 FYI: @elearningguild report social media for learning: 30% respondents said no interest in providing performance support  #lrnchat
08:55:54 pm Quinnovator: q2) IT often takes a stab, Operations & Engineering will develop some support materials, Legal gives some *help*🙂 #lrnchat
08:55:57 pm ThomasStone: The taskmaster with the whip? RT @lrnchat: Q2) Who else (outside of “training”) is supporting or improving performance? #lrnchat
08:55:59 pm minutebio: Q2) Good help desk / ITstaff when they teach how to fix it yourself #lrnchat
08:56:06 pm nancyrubin: Employees should set personal goals and revisit periodically not just at a review – SMART Goal-setting  http://t.co/AzM7lEuR #lrnchat
08:56:08 pm LnDDave: Q2) The Google. #lrnchat
08:56:09 pm chambo_online: RT @TriciaRansom: Q2) co-workers, help-desk, water cooler chats, imagination, SMEs. #lrnchat
08:56:13 pm Quinnovator: RT @JaneBozarth: q2 FYI: @elearningguild report social media for learning: 30%  said no interest in providing performance support  #lrnchat
08:56:14 pm djkrieg: #lrnchat real collaboration the kind that is developed out of trust and open minds
08:56:18 pm jsuzcampos: Q2) I have lots of peers and colleagues who support my performance every day through simple discussion.
#lrnchat
08:56:19 pm ExpertusONE: Ouch – truth hurts! RT @kasey428: RT @JD_Dillon: Most eLearning improves performance! Ppl become great at clicking forward arrows! #lrnchat
08:56:25 pm JD_Dillon: Q2) C-suite down must have performance improvement on their priority list 365/year, not as an annual check-in-the-box HR strategy. #lrnchat
08:56:34 pm Quinnovator: RT @minutebio: Q2) Good help desk / ITstaff when they teach how to fix it yourself #lrnchat < yes, but only *some* probs
08:56:35 pm urbie: #lrnchat operations and line SMEs, super taking on the development delivery roles to make training more engaging .. so-me on the front lines
08:56:45 pm mollybob: @janebozarth re Q2) #lrnchat improving performance should be a managerial responsibility, not just the domain of training.
08:56:50 pm LnDDave: @ThomasStone Tom! I haven’t seen you in the chat in a while.  How are you? #lrnchat
08:56:54 pm rjpanetti: RT @LnDDave: Q2) If your managers are not supporting performance improvement, than performance is likely not improving. #lrnchat
08:56:57 pm criticallearner: #lrnchat Q2> The community (workers, industry).  Look at #lrnchat – don’t we all help each other understand our craft more?
08:57:03 pm minutebio: RT @chambo_online: RT @TriciaRansom: Q2) co-workers, help-desk, water cooler chats, imagination, SMEs. #lrnchat
08:57:03 pm nancyrubin: RT @JD_Dillon: Q2) C-suite down must have performance improvement on their priority list 365/year, not as an annual check-in-the-box HR strategy. #lrnchat
08:57:07 pm ThomasStone: yes, definitely RT @minutebio: Q2) Good help desk / ITstaff when they teach how to fix it yourself #lrnchat
08:57:10 pm JaneBozarth: q2 each other  #lrnchat
08:57:15 pm Quinnovator: RT @jsuzcampos: Q2) I have lots of peers and colleagues who support my performance every day through simple discussion.  #lrnchat
08:57:26 pm JaneBozarth: @mollybob did i say otherwise?  #lrnchat
08:57:29 pm _Kavi: RT @lrnchat: Q2) Who else (outside of “training”) is supporting or improving performance? #lrnchat
08:57:35 pm minutebio: Q2) Org development staff #lrnchat
08:57:45 pm Quinnovator: q2) your network, even if you have to take a ‘social media cigarette break’ and take your mobile outside #lrnchat
08:57:45 pm chambo_online: @Quinnovator Legal’s *help* falls under “with friends like this…who needs enemies” #lrnchat
08:57:53 pm TriciaRansom: Q2) I learn from you guys. Thanks #lrnchat !! #lrnchat
08:57:55 pm JD_Dillon: RT @Quinnovator: RT @jsuzcampos: Q2) I have lots of peers and colleagues who support my performance every day through simple discussion.  #lrnchat
08:58:17 pm criticallearner: #lrnchat Q2) Siri
08:58:18 pm chambo_online: RT @jsuzcampos: Q2) I have lots of peers and colleagues who support my performance every day through simple discussion. #lrnchat
08:58:22 pm ThomasStone: In orgs that truly live the 70/20/10 thing, then I’d say the biggest group that helps performance is “peers”. #lrnchat
08:58:28 pm LnDDave: Q2) Individuals. They own their performance, not the trainers. #lrnchat
08:58:30 pm kasey428: RT @jsuzcampos: Q2) I have lots of peers and colleagues who support my performance every day through simple discussion.  #lrnchat
08:58:44 pm LnDDave: RT @Quinnovator: q2) your network, even if you have to take a ‘social media cigarette break’ and take your mobile outside #lrnchat
08:58:55 pm Quinnovator: @chambo_online “we’re from  legal and we’re here to help you” #lrnchat
08:58:56 pm JaneBozarth: q2 lots of times learners now (think sales) get the really useful info from marketing dept re new products, specs, etc.  #lrnchat
08:59:00 pm JD_Dillon: @criticallearner – Nice! #Siri has revealed the meaning of life to me … many times! #lrnchat
08:59:04 pm ThomasStone: Doing fine… I was on last week, lightly RT @LnDDave: @ThomasStone Tom! I haven’t seen you in the chat in a while.  How are you? #lrnchat
08:59:09 pm LnDDave: RT @ThomasStone: In orgs that truly live the 70/20/10 thing, then I’d say the biggest group that helps performance is “peers”. #lrnchat
08:59:46 pm ThomasStone: What the red-head-said –> RT @JaneBozarth: q2 each other  #lrnchat
09:00:00 pm rjpanetti: Q2) even the best training is still an antecedent to performance. Consequences from boss, peers, and  environment are the real key  #lrnchat
09:00:20 pm TriciaRansom: Q2) Personally, I think marketing and training dept  should be inseparable. #lrnchat
09:00:27 pm minutebio: Q2) At times the customers teach us… especially for customer facing staff #lrnchat
09:00:35 pm Quinnovator: RT @LnDDave: Q2) Individuals. They own their performance #lrnchat < but unless they’re very self-effective…(don’t take for granted)
09:00:41 pm JaneBozarth: @ThomasStone why can’t everyone just agree? How are you,anyway? Channeled you in a convo the other day.  #lrnchat
09:00:55 pm sogarlene: Q2) Who? In a perfect world, leaders and peers support performance. Now, if you asked “what” supports training… #lrnchat
09:01:01 pm kasey428: RT @rjpanetti: Q2) even the best training is still an antecedent to performance.   #lrnchat
09:01:12 pm JaneBozarth: @TriciaRansom ID and marketing have way more in common than they realize  #lrnchat
09:01:13 pm jsuzcampos: Q2) Performance only improves among motivated workers. You gotta  help yourself, too.
#lrnchat
09:01:38 pm minutebio: RT @TriciaRansom: ..I think marketing and training dept  should be inseparable. | Yes, but sumtimes its love-hate relationship #lrnchat
09:01:44 pm JD_Dillon: @minutebio – Great point regarding the value of #learning from customers on a regular, informal basis. #lrnchat
09:01:46 pm TriciaRansom: Much of what I do is marketing and sales RT @JaneBozarth: @TriciaRansom ID and marketing have way more in common than they realize  #lrnchat
09:01:47 pm minutebio: RT @jsuzcampos: Q2) Performance only improves among motivated workers. You gotta  help yourself, too. #lrnchat
09:02:02 pm criticallearner: RT @triciaransom: Q2) Personally, I think marketing and training dept  should be inseparable. #lrnchat > recent article said ed is mktg.
09:02:14 pm Quinnovator: @JaneBozarth @TriciaRansom  good marketing is educating the customer #lrnchat
09:02:37 pm minutebio: RT @Quinnovator: @JaneBozarth @TriciaRansom  good marketing is educating the customer #lrnchat
09:02:50 pm ExpertusONE: Q2) Execs say talent is key now. Means find right ppl & help them fit in stand out & flourish in the role. Learning s/b ctr of that #lrnchat
09:02:52 pm JaneBozarth: @Quinnovator & often ID is ‘selling’ learner on making a change  #lrnchat
09:03:05 pm ThomasStone: @JaneBozarth I’m doing fine… but thinking a lot about all of my friends at Element K. Tough week for them I think. #lrnchat
09:03:06 pm TriciaRansom: And good education is selling the product RT @Quinnovator: @JaneBozarth @TriciaRansom  good marketing is educating the customer #lrnchat
09:03:18 pm kasey428: RT @JaneBozarth: @Quinnovator & often ID is selling learner on making a change  #lrnchat
09:03:25 pm ReubenTozman: q2) did i mention operations – their whole job is to create efficient performance #lrnchat
09:03:26 pm Nic_707: Totally agree – RT Quinnovator – @JaneBozarth @TriciaRansom good marketing is educating the customer #lrnchat
09:03:32 pm sogarlene: q2) @jsuzcampos Great point! Motivation to learn is key? How to achieve it? culture? leader style? so many pieces to the puzzle #lrnchat
09:03:42 pm Quinnovator: @ExpertusONE but *everyone* wants the right ppl, you aren’t going to be able to corner the market, need to develop #lrnchat
09:03:42 pm chambo_online: Training is theory, performance requires practice for improvement. Whatever gives opportunity to practice skills works. #lrnchat
09:03:44 pm JaneBozarth: @ThomasStone yeah I wondered how it would play out for them. We’ve dealt w Tara and always liked her. Hope she’ll be ok.  #lrnchat
09:03:45 pm JD_Dillon: @criticallearner @triciaransom – Marketing/training/communication have many similarities, trying to ‘sell’ people on new ideas. #lrnchat
09:03:49 pm nancyrubin: Talent: Our Most Valuable Global Currency Is Managed like a Commodity – Forbes http://t.co/un13V0fa #lrnchat
09:04:09 pm ExpertusONE: Yes – for multiple reasons! RT @criticallearner: RT @triciaransom: Q2) Personally, I think mktg & training dept s/b inseparable… #lrnchat
09:04:15 pm Quinnovator: @JaneBozarth as long as it’s ‘solution selling’, not the used-car type… #lrnchat
09:04:42 pm criticallearner: Q2> #lrnchat good marketing and good education is about helping the person realize their own motivators to change
09:05:26 pm JD_Dillon: RT @criticallearner: Q2> #lrnchat good marketing and good education is about helping the person realize their own motivators to change
09:05:44 pm criticallearner: RT @chambo_online: Training is theory, perf requires practice for improvement. Whatever gives opportunity to practice skills works. #lrnchat
09:06:30 pm criticallearner: RT @quinnovator: @JaneBozarth as long as it’s ‘soln selling’, not the used-car type… #lrnchat BINGO (fool once, but after trust is gone..)
09:06:36 pm JaneBozarth: Suddenly craving a ginger ale. Could someone run out and pick one up for me? Thx.  #lrnchat
09:07:07 pm chambo_online: @JaneBozarth What? Not Mt. Dew? #lrnchat
09:07:08 pm ReubenTozman: RT @JaneBozarth: Suddenly craving a ginger ale. Could someone run out and pick one up for me? Thx. – no #lrnchat
09:07:13 pm Quinnovator: support can be perf support, eCommunity, not just training.  If not there, people will find, make, or abandon hope #lrnchat
09:07:24 pm JaneBozarth: @criticallearner @quinnovator shoot the messenger, why don’t you?  #lrnchat
09:07:34 pm sogarlene: @ThomasStone what happened at element k? gads! I remember at CompuServe we supported ZDNet which-correct if wrong-became element k #lrnchat
09:07:45 pm JaneBozarth: @ReubenTozman nice. #lrnchat
09:07:58 pm criticallearner: Q2> #lrnchat I was a former mkt research guy, now a L&D guy. They are VERY similar (WIIFM).
09:08:01 pm JaneBozarth: @chambo_online I HAVE that. So of course not what I’m craving…. #lrnchat
09:08:05 pm TriciaRansom: Uh-oh, no Mt. Dew? What happened? RT @JaneBozarth: Suddenly craving ginger ale. Could someone run out and pick one up for me? Thx.  #lrnchat
09:08:09 pm lrnchat: Q3) How do you isolate the effects training has (vs. other factors) on performance? How do data tell your story? #lrnchat
09:08:18 pm JaneBozarth: @sogarlene ElementK was acquired by Skillsoft. #lrnchat
09:08:24 pm TriciaRansom: RT @lrnchat: Q3) How do you isolate the effects training has (vs. other factors) on performance? How do data tell your story? #lrnchat
09:08:30 pm Nic_707: RT @lrnchat: Q3) How do you isolate the effects training has (vs. other factors) on performance? How do data tell your story? #lrnchat
09:08:37 pm minutebio: RT @lrnchat: Q3) How do you isolate the effects training has (vs. other factors) on performance? How do data tell your story? #lrnchat
09:08:38 pm LnDDave: RT @lrnchat: Q3) How do you isolate the effects training has (vs. other factors) on performance? How do data tell your story? #lrnchat
09:08:40 pm sogarlene: @JaneBozarth I have a case of ginger ale. You can stop by and enjoy a refreshing beverage with sock monkey.🙂 #lrnchat
09:08:47 pm JaneBozarth: RT @criticallearner: Q2> #lrnchat I was a former mkt research guy, now a L&D guy. They are VERY similar (WIIFM). #lrnchat
09:09:03 pm JaneBozarth: RT @lrnchat: Q3) How do you isolate the effects training has (vs. other factors) on performance? How do data tell your story?  #lrnchat
09:09:05 pm criticallearner: RT @lrnchat: Q3) How do you isolate the effects training has (vs. other factors) on performance? How do data tell your story? #lrnchat
09:09:06 pm Quinnovator: @JaneBozarth how about some *real* ale (or at least Ginger Beer) #lrnchat
09:09:08 pm TriciaRansom: Q3) We don’t do that. Excited to learn how you guys do it in the “real world”! #lrnchat
09:09:23 pm JD_Dillon: Q3) Isolation of training impact requires full business buy-in, often hard to get when the org is in flux 365/year. #lrnchat
09:09:29 pm ExpertusONE: Q2) If u want me to up perform don’t “deliver” training to me. Offer paths to learn, discover & apply individually or collectively #lrnchat
09:09:34 pm Quinnovator: RT @lrnchat: Q3) How do you isolate the effects training has (vs. other factors) on performance? How do data tell your story? #lrnchat
09:09:45 pm ThomasStone: @sogarlene Element K was previously Ziff Davis Education, in the late 90s. Big news Friday was SkillSoft buying for $110m from NIIT #lrnchat
09:10:06 pm criticallearner: @JaneBozarth @sogarlene “I have a case of ginger ale”- is that an ailment or an inventory? #lrnchat
09:10:08 pm JaneBozarth: I simply cannot wait to hear the answers to this one, ye who believe in the ROI Unicorn.  #lrnchat
09:10:17 pm Quinnovator: q3) getting all researchy and stuff: compare ‘trained’ group’s performance with control group #lrnchat
09:10:36 pm chambo_online: Q3) Data tell the story with Infographics! No wait, with Infoposters! No wait, with pictograms! #lrnchat
09:10:39 pm ReubenTozman: q3) bwahahaha #lrnchat
09:10:42 pm JD_Dillon: Q3) Alignment of improved performance and training is good. Isolation of improvement metrics with training is GREAT! #lrnchat
09:11:07 pm Quinnovator: @JaneBozarth she said “ROI”, but she’s only drinking Ginger Ale, where’s the fun in that?  #drinkinggame #lrnchat
09:11:14 pm nancyrubin: The Importance And ROI Of Employee Training And Development: http://t.co/CL1Sz87t #lrnchat
09:11:21 pm JaneBozarth: @JD_Dillon and so how do you do it?  #lrnchat
09:11:23 pm TheAirton: Q3) If the Company stays on a path longer than a day… well I wouldn’t what that is. #lrnchat
09:11:25 pm TriciaRansom: RT @chambo_online: Q3) Data tell the story with Infographics! No wait, with Infoposters! No wait, with pictograms! #lrnchat
09:11:32 pm JaneBozarth: @Quinnovator am not. said I don’t have any.  #lrnchat
09:11:32 pm LnDDave: Q3) Isolating effects is labor intensive, and it’s credibility is suspect at best. Proceed with caution… #lrnchat
09:11:41 pm criticallearner: Q3> #lrnchat a. ASK! b. control groups or pre/post c. discuss method with stakeholders and “experts” and d. realize it’s not a perf science
09:11:50 pm ThomasStone: Q3) Easy to do in controlled/simplistic circumstances. In most real-life scenarios, it is difficult. So many co-founding factors. #lrnchat
09:11:56 pm JaneBozarth: Has there been a single answer yet to Q3?  #lrnchat
09:12:05 pm JD_Dillon: Q3) As @Quinnovator said, you just need to ask the employee “what helped you improve?” #lrnchat
09:12:30 pm TheAirton: RT @reubentozman: q3) bwahahaha #lrnchat
09:12:38 pm JaneBozarth: Hard to RT what @thomasstone just said w/o losing meaning. What he said.  #lrnchat
09:12:41 pm Quinnovator: q3) it’s in the alignment: (the ‘K’ word) had it right: start with biz impact and work backward to intervention, then work forward #lrnchat
09:12:52 pm urbie: RT @lrnchat: Q3) How do you isolate the effects training has (vs. other factors) on performance? How do data tell your story? #lrnchat
09:13:03 pm ThomasStone: Q3) If you have a *major* training/etc. push, and no other obvious factors change, and you see major ++, then can be attributed. #lrnchat
09:13:16 pm JD_Dillon: @JaneBozarth – Still working on that in my org, constant moving target. #lrnchat
09:13:19 pm sogarlene: @criticallearner LOL I love a good word play! trainers are so witty!  #lrnchat
09:13:26 pm chambo_online: @LnDDave It’s not hard…you put a big yellow circle around the diagram you want to emphasize and a blinky arrow.  #lrnchat
09:13:33 pm TheAirton: Can someone help me understand how or why ROI is important or measured in what we do? #lrnchat
09:13:42 pm TriciaRansom: Q3) But can we really isolate ourselves from the larger whole? Training should be part of an organic/organized effort, not alone. #lrnchat
09:13:42 pm Quinnovator: @JD_Dillon ?  that’s not what I said.  Asking might be triangulation, but not only data point #lrnchat (pulling my leg?)
09:13:47 pm criticallearner: #lrnchat Q3> biz runs on fuzzy estimates always- sales forecasts, customer data. The fact training data won’t be 100% right is A-OK
09:14:25 pm JD_Dillon: @Quinnovator – agreed, part of the evaluation puzzle #lrnchat
09:14:49 pm urbie: #lrnchat Q3. we perform accreditation on the components of training and benchmark against similar groups that do not; we share using so-me
09:14:50 pm SocialCatalysts: RT @nancyrubin: The Importance And ROI Of Employee Training And Development: http://t.co/CL1Sz87t #lrnchat
09:15:03 pm criticallearner: Q3> #lrnchat since biz runs on estimates, work with execs to get trusted estimators to help, be honest when presenting about guesstimates
09:15:09 pm JaneBozarth: Someone please take the nonanswers to Q3 and give me some lofty platitudes about ROI now. 1-2-3 go!  #lrnchat
09:15:28 pm ExpertusONE: @criticallearner: Ask = Good pt. Once upon a time mktg perf measurement was an oxymoron. You start where you can & build #lrnchat
09:15:46 pm sogarlene: Q3) Oy, isolating training impact from all else is a challenge unless of course the impact is bad, then it is training’s fault, eh? #lrnchat
09:15:53 pm LnDDave: Q3) I find isolation unnecessary; usually correlation between matching performance objectives and outcomes is enough. #lrnchat
09:16:01 pm ThomasStone: Q3) My preference is for strong anecdotes/stories/explanations to prove value of L&D initiatives. Can be far more meaningful. #lrnchat
09:16:08 pm Quinnovator: @TheAirton well yes, but it’ll take a weeklong workshop at $50K. Or forget about ROI and worry about impacting performance🙂 #lrnchat
09:16:19 pm JaneBozarth: Don’t forget to divide by the square root of rainbows.  #lrnchat
09:16:39 pm 4KM: @LnDDave  I’m having a moment of deja vu🙂 #lrnchat
09:16:46 pm criticallearner: Q3> #lrnchat Folks said learning the new way cut time by more than half (some training, some process improvement, but high value)
09:16:51 pm chambo_online: RT @sogarlene: Q3) unless of course the impact is bad, then it is trainings fault, eh?—>the truth is spoken there… #lrnchat
09:16:55 pm Quinnovator: RT @JaneBozarth: Don’t forget to divide by the square root of rainbows.  #lrnchat < the unicorn speaks!
09:16:58 pm chet_stevenson: RT @lrnchat: Q3) How do you isolate the effects training has (vs. other factors) on performance? How do data tell your story? #lrnchat
09:17:14 pm criticallearner: RT @lnddave: Q3) I find isolation unnecessary; usually correlation between matching performance objectives and outcomes is enough. #lrnchat
09:17:19 pm LnDDave: @4KM The second #lrnchat sesion always has a bit of that.😉
09:17:29 pm chambo_online: RT @JaneBozarth: Dont forget to divide by the square root of rainbows.  #lrnchat
09:17:41 pm ExpertusONE: Anything is better than # burgers served!🙂 RT @ThomasStone: Q3) My preference is for strong anecdotes… #lrnchat
09:17:44 pm kelly_smith01: Sorry so late to #lrnchat busy writing a script and I used the term “ROI” in said script.🙂
09:17:44 pm minutebio: RT @LnDDave: …isolation unnecessary; usually correlation btwn matching perf. objcts &outcomes engh | Seen work evn w banking excs #lrnchat
09:17:49 pm Quinnovator: RT @LnDDave: @4KM The second #lrnchat sesion always has a bit of that.😉 < all over again
09:17:52 pm Nic_707: RT @JaneBozarth: Don’t forget to divide by the square root of rainbows.  #lrnchat
09:17:56 pm TheAirton: @Quinnovator exactly my point… oy vey $50k… What can 37 cents get me? #lrnchat
09:18:05 pm sogarlene: Q3) if training acts as performance consultant then trainnig is responsible for engaging mgmt, perforamnce support… lines blur #lrnchat
09:18:24 pm Quinnovator: RT @kelly_smith01: Sorry late to #lrnchat busy writing a script and I used term “ROI” in said script.🙂 < that’s *definitely* a ‘drink’!
09:18:26 pm TriciaRansom: Q3) I think data can tell the story of improvement. But attributing the change solely to training…hmmm. #lrnchat
09:18:37 pm kelly_smith01: Also used the word “collaboration” in the script. #lrnchat
09:18:44 pm criticallearner: #lrnchat Q3> As for presenting, follow politic examples- concrete, personal stories resonate more than charts (chart is just the bkdrop)
09:18:50 pm jrandersoniii: The #lrnchat ers are not making any lasting relationship with the peddlers of Phillips ROI methodology – love people who eschew the kool aid
09:19:09 pm Quinnovator: @TheAirton read some blog posts on evaluation @jaycross, me, others  #lrnchat
09:19:12 pm ExpertusONE: Haha! Welcome to ROI-eality😉 RT @kelly_smith01: Sorry so late to #lrnchat busy writing a script and I used the term “ROI” #lrnchat
09:19:20 pm chet_stevenson: Q3: Evaluate performance pre and post training… and determine if any factors have changed outside of training. #lrnchat
09:19:24 pm rjpanetti: Q3) i still like the reversal. Give them perf support, mobile mentor network, clear goals & objectives…then take it all away. ;-)#lrnchat
09:19:40 pm JaneBozarth: @jrandersoniii There’s no such thing as ROI of most training, except maybe simple 1:1 don’t wreck the forklift  #lrnchat
09:19:43 pm TriciaRansom: @criticallearner I like to have the data for the nay-sayers, but the stories for the personal oomph and emotional buy-in. #lrnchat
09:19:52 pm JaneBozarth: @jrandersoniii But the unicorn is so pretty!  #lrnchat
09:20:17 pm minutebio: Q3) Anecdotal evidence seems to be more memorable than data.  #lrnchat
09:20:26 pm sogarlene: Q3) @jrandersoniii My next class in my MS Ed is ROI. Anyone have a project for me? doh! #lrnchat
09:20:39 pm ExpertusONE: Q3) Yes – and never let the facts distort a good story😉 #lrnchat
09:20:46 pm TheAirton: Q3) Call me cynical..(actually Airton) but you train “JIm” how to sell X. Jim sells 15″X”. Who gets the credit? ROI was? #lrnchat
09:20:54 pm stevier: Q3) We ask our founding fathers to isolate data for us http://t.co/puIX6TjX #lrnchat
09:21:07 pm chambo_online: @chet_stevenson Don’t forget to factor in whether there was coffee and donuts. #changessuccessrates #lrnchat
09:21:13 pm criticallearner: Q3> #lrnchat Tonights session: ROId rage.
09:21:15 pm kelly_smith01: So with ROI there is a methodology to the maddinglyology?  #lrnchat
09:21:29 pm JaneBozarth: @sogarlene prove that there’s no such thing.  #lrnchat
09:21:34 pm chambo_online: RT @criticallearner: Q3> #lrnchat Tonights session: ROId rage. #lrnchat
09:21:43 pm JaneBozarth: @kelly_smith01 yes. and for lots of money I’ll tell you about it.  #lrnchat
09:21:51 pm Quinnovator: q3) choose: $50K at 500%, or $100k at 300%, one has better ROI, other has bigger impact.  Hello? #lrnchat
09:22:03 pm lrnchat: Q4) Who is responsible for performance improvement within your organization? Who should own it? #lrnchat
09:22:04 pm chet_stevenson: @chambo_online Of course… coffee and donuts.. motivational factors. #lrnchat
09:22:08 pm Quinnovator: RT @criticallearner: Q3> #lrnchat Tonights session: ROId rage
09:22:08 pm TriciaRansom: where were you when I had a WHOLE SEMESTER on it?!?!?! RT @criticallearner: Q3> #lrnchat Tonights session: ROId rage. #lrnchat
09:22:15 pm TheAirton: Ever since I began using @JaneBozarth ROI formula (I added rainbows for padding) I got it figured out. Yes unicorns are pretty. #lrnchat
09:22:20 pm minutebio: RT @TheAirton: Call me cynical.. but you train “JIm” how 2 sell X. Jim sells 15″X”. Who gets credit? | Good economy may get credit  #lrnchat
09:22:22 pm TriciaRansom: RT @lrnchat: Q4) Who is responsible for performance improvement within your organization? Who should own it? #lrnchat
09:22:23 pm LnDDave: RT @lrnchat: Q4) Who is responsible for performance improvement within your organization? Who should own it? #lrnchat
09:22:28 pm JaneBozarth: Q4) Who is responsible for performance improvement within your organization? Who should own it?  #lrnchat
09:22:33 pm criticallearner: RT @lrnchat: Q4) Who is responsible for performance improvement within your organization? Who should own it? #lrnchat
09:22:33 pm minutebio: RT @lrnchat: Q4) Who is responsible for performance improvement within your organization? Who should own it? #lrnchat
09:22:42 pm sogarlene: Q3) ROI is dollars cents, right? I suppose that translates to performance, but is the question tonight more practical than that? #lrnchat
09:22:46 pm Quinnovator: RT @lrnchat: Q4) Who is responsible for performance improvement within your organization? Who should own it? #lrnchat
09:22:50 pm JaneBozarth: q4 I am hoping for the day learners rise up and take what’s theirs.  #lrnchat
09:22:52 pm JD_Dillon: Q3) Is the time/effort/money measuring ROI worth it if you can subjectively attest to at least cursory improvement? #lrnchat
09:22:53 pm chet_stevenson: RT @lrnchat: Q4) Who is responsible for performance improvement within your organization? Who should own it? #lrnchat
09:22:55 pm TriciaRansom: Q4) Everyone should own performance improvement. Every person should strive to constantly improve.  #lrnchat
09:23:18 pm kelly_smith01: Every time I type ROI I stop an make imaginary quote marks with my fingers. #lrnchat
09:23:21 pm Nic_707: RT @lrnchat: Q4) Who is responsible for performance improvement within your organization? Who should own it? #lrnchat
09:23:22 pm JaneBozarth: @JD_Dillon no #lrnchat
09:23:23 pm JD_Dillon: Q4) RIght now, training and HR. Who should be? Everyone wearing a company ID. #lrnchat
09:23:27 pm Quinnovator: q4) learning needs to own performance (trust IT to understand it?), build into org infrastructure like electricity/plumbing #lrnchat
09:23:34 pm Nic_707: RT @TriciaRansom: Q4) Everyone should own performance improvement. Every person should strive to constantly improve.  #lrnchat
09:23:36 pm chet_stevenson: Training dept is responsible for facilitating performance improvement… but everyone owns it. #lrnchat
09:23:47 pm JaneBozarth: RT @TheAirton: since I began using @JaneBozarth ROI formula I got it figured out. Yes unicorns are pretty. #lrnchat
09:23:50 pm ExpertusONE: Q4) Not sure who SHOULD own it, but in today’s climate if there IS perf improvement, everyone’s scrambling to claim some of the pie #lrnchat
09:24:16 pm minutebio: Q4) If there is performance improvement, training likes 2 get credit. If not, well…🙂 #lrnchat
09:24:23 pm mollybob: everyone should be responsible for perf. improvemt, fostered as part of org. culture. championed by leadership and mmt #lrnchat
09:24:25 pm Quinnovator: RT @JaneBozarth: q4 I am hoping for the day learners rise up and take what’s theirs #lrnchat < self-effective learners FTW!
09:24:26 pm nancyrubin: Have to run – thanks for the conversation #lrnchat – see you next week.🙂
09:24:29 pm criticallearner: Q4> #lrnchat each individual is responsible for his/her own performance, career, development, life- we just provide the environment/opp.
09:24:44 pm JaneBozarth: RT @kelly_smith01: Every time I type ROI I stop an make imaginary quote marks with my fingers. #lrnchat
09:24:53 pm minutebio: RT @chet_stevenson: Training responsible for facilitating performance improvemnt… but everyone owns it. | Yes, including learners #lrnchat
09:24:59 pm KoreenOlbrish: Who is that so thoughtful? @edwsonoma? @stevier: Q3) We ask our founding fathers to isolate data for us http://t.co/V8mysufP #lrnchat
09:25:05 pm chambo_online: @Quinnovator @janebozart #occupylearning? #lrnchat
09:25:20 pm bonnieendicott: RT @lrnchat: Q4) Who is responsible for performance improvement within your organization? Who should own it? #lrnchat
09:25:21 pm cammybean: Q4) every single body should own it. #occupyperformance #lrnchat
09:25:22 pm minutebio: RT @criticallearner: individual is responsible for his/her own performance, career, development, life- we provide environment/opp. #lrnchat
09:25:24 pm TriciaRansom: Q4) If there is improvement, it’s a direct result of my courses. If there isn’t, I blame management.🙂 #lrnchat
09:25:29 pm sogarlene: @JaneBozarth “prove that there is no such thing” might be an interesting approach to the class. geez! too funny #lrnchat
09:25:31 pm Quinnovator: RT @mollybob: everyone should be responsible for perf. imprvmt, fostered as part of org. culture. championed by leadership #lrnchat
09:25:53 pm chambo_online: RT @cammybean: Q4) every single body should own it. #occupyperformance #lrnchat
09:25:57 pm TheAirton: Q4) If you get a paycheck from that place, you own it. #lrnchat
09:25:58 pm minutebio: RT @TriciaRansom: Q4) If there is improvement, its a direct result of my courses. If there isnt, I blame management.🙂 #lrnchat
09:26:07 pm criticallearner: RT @chambo_online: @Quinnovator @janebozart #occupylearning? #lrnchat > you beat me to it!
09:26:09 pm chet_stevenson: @minutebio  especially learners #lrnchat
09:26:12 pm urbie: RT @lrnchat: Q4) Who is responsible for performance improvement within your organization? Who should own it? #lrnchat
09:26:21 pm JaneBozarth: @sogarlene especially since there isn’t .  #lrnchat
09:26:22 pm Quinnovator: q4) would like leadership to take ownership: learn out loud, champion meta-learning, create a collaborative culture #lrnchat
09:26:33 pm cammybean: Every time someone says ROI, an angel gets its wings. @JaneBozarth @kelly_smith01 #lrnchat
09:26:39 pm JD_Dillon: Q4) A new employee should understand who is going to be there to help them succeed from day 1 in a learning culture. #lrnchat
09:26:51 pm kelly_smith01: I’m writing a new book “ROI by Objectives” #lrnchat
09:26:51 pm criticallearner: RT @theairton: Q4) If you get a paycheck from that place, you own it. #lrnchat
09:26:51 pm urbie: #lrnchat Q4 we (everyone) owns performance improvement .. it actually falls on a separate group .. but they matrix in to every dept.
09:27:00 pm chambo_online: RT @cammybean: Every time someone says ROI, an angel gets its wings. @JaneBozarth @kelly_smith01 #lrnchat
09:27:06 pm briandusablon: RT @Quinnovator: RT @mollybob: everyone should be responsible for perf. imprvmt, fostered as part of org. culture. championed by leadership #lrnchat
09:27:07 pm TriciaRansom: Q4) Ideally there is complete alignment w/in org around performance that obliterates silos, turf-wars, agendas, etc. #lrnchat
09:27:15 pm sogarlene: Q3 or whatever inspired the ROI posts… even Phillips says only a small percentage of classes-5% maybe-warrant ROI evaluation. #lrnchat
09:27:17 pm TriciaRansom: RT @cammybean: Every time someone says ROI, an angel gets its wings. @JaneBozarth @kelly_smith01 #lrnchat
09:27:24 pm JaneBozarth: RT @kelly_smith01: Im writing a new book “ROI by Objectives” #lrnchat
09:27:28 pm bonnieendicott: RT @mollybob: everyone is responsible for perf. improvemt, fostered as part of org. culture. championed by leadership #lrnchat  <–Agree!
09:27:30 pm minutebio: Q4) Good managers, especially those that reinforce training, should get lots of credit. #lrnchat
09:27:35 pm JD_Dillon: @criticallearner @theairton – What about direct deposit? Does that get me a pass? #lrnchat
09:27:38 pm stevier: Q4) Who’s responsible for performance improvement? They are! http://t.co/jSKgrOJw #lrnchat
09:27:45 pm chambo_online: @cammybean Here I thought a bell rang and my dogs mouth started watering RE: people saying ROI #lrnchat
09:27:59 pm LnDDave: Q4) HT @aaronesilvers: If performance improvement is an event, no one owns it; If it’s continuous, its cultural and everyone does #lrnchat
09:28:05 pm cammybean: RT @Quinnovator: q4) would like leadership to take ownership: learn out loud, champion meta-learning, create a collaborative culture #lrnchat
09:28:19 pm kelly_smith01: Everytime someone believes in ROI  a puppy has an “accident” on a white shag carpet. #lrnchat
09:28:23 pm Quinnovator: q4) the *org* needs to own performance improvement #lrnchat
09:28:26 pm JaneBozarth: @chambo_online ROI is great, except for that part where we can’t answer Q3. oops.  #lrnchat
09:28:37 pm Quinnovator: RT @kelly_smith01: Everytime someone believes in ROI  a puppy has an “accident” on a white shag carpet. #lrnchat < LOL
09:28:40 pm LnDDave: RT @JaneBozarth: @chambo_online ROI is great, except for that part where we can’t answer Q3. oops.  #lrnchat
09:28:40 pm kelly_smith01: RT @JaneBozarth: @chambo_online ROI is great, except for that part where we can’t answer Q3. oops.  #lrnchat
09:28:42 pm JaneBozarth: Please not my puppy RT @kelly_smith01: Everytime someone believes in ROI  a puppy has an “accident” on a white shag carpet. #lrnchat
09:29:06 pm criticallearner: Q4> #lrnchat each person is responsible, but the impact management/leadership has on valuing the right performance is key #udoneyourtpsforms
09:29:22 pm ExpertusONE: Q4) Right. Why should it be a zero-sum game? This is where training can be a hero, by generating inclusive win-win outcomes for all #lrnchat
09:29:27 pm sogarlene: Q4) it takes a community In my experience training has opportunity to drive a collaborative approach to performance improvement. #lrnchat
09:29:28 pm serenacheong: RT @thomasstone: In orgs that truly live the 70/20/10 thing, then I’d say the biggest group that helps performance is “peers”. #lrnchat
09:29:34 pm kelly_smith01: @JaneBozarth It’s his puppy if that happens. #lrnchat
09:29:42 pm serenacheong: RT @lnddave: Q2) If your managers are not supporting performance improvement, than performance is likely not improving. #lrnchat
09:29:44 pm TheAirton: @jd_dillon Oh that’s just quaint. #lrnchat
09:29:47 pm TriciaRansom: Trying to explain the ROI humor to my husband, and he’s not getting it. Does that mean I’m an L&D nerd? #lrnchat
09:29:53 pm JaneBozarth: I’m thinkin’ maybe managers could manage… #lrnchat
09:29:59 pm JaneBozarth: @kelly_smith01 true #lrnchat
09:30:11 pm cammybean: @JaneBozarth @kelly_smith01 that’s what puppy school is for, right? #lrnchat
09:30:20 pm bschlenker: ‚Äú@kelly_smith01: Everytime someone believes in ROI  a puppy has an “accident” on a white shag carpet. #lrnchat‚Äù <ROFL!
09:30:28 pm Quinnovator: @TriciaRansom um, yes (and say hi) #lrnchat
09:30:31 pm JaneBozarth: @TriciaRansom no, it means if you still see the humor that there’s still time to save you #lrnchat
09:30:32 pm minutebio: RT @TriciaRansom: Trying to explain ROI humor to  husband, and hes not getting it. Does that mean Im an L&D nerd? | Sorry, yes #lrnchat
09:30:46 pm ThomasStone: Q4) The guy with the red stapler, in cubicle 23-D. #lrnchat
09:30:54 pm criticallearner: @triciaransom with you! My wife don’t get the whole #lrnchat thing.
09:31:08 pm sogarlene: Q4) @JaneBozarth “I’m thinkin’ maybe managers could manage” but we first have to train managers, eh? chicken and egg #lrnchat
09:31:30 pm criticallearner: RT @cammybean: @JaneBozarth @kelly_smith01 that’s what puppy school is for, right? #lrnchat > ROI of pup school = carpetcleansavings
09:31:31 pm TriciaRansom: @criticallearner He just leaves the room every Thursday evening. Poor guy…but he tries!  #lrnchat
09:31:45 pm Quinnovator: @sogarlene @JaneBozarth  new definition of manage: “support” #lrnchat
09:31:54 pm JaneBozarth: RT @ThomasStone: Q4) The guy with the red stapler, in cubicle 23-D. #lrnchat
09:31:59 pm jmarrapodi: Bummed to be missing #lrnchat. Slammed. Does anyone know what happened to the copy button in @Jing? Gone AWOL. Not there.
09:32:13 pm TriciaRansom: @Quinnovator He says “hi”! #lrnchat
09:32:22 pm sogarlene: @triciaransom “does that mean I’m an L&D nerd” YES!!!!! Join the club! Wait, your doing lrnchat so you are already in! #lrnchat
09:32:31 pm JaneBozarth: @sogarlene Hey maybe we should hire people who are more suited to management? #lrnchat
09:32:34 pm JD_Dillon: @sogarlene @JaneBozarth – Novel idea: training managers b4 they become managers to be better managers. #lrnchat
09:32:41 pm koutropoulos: RT @JaneBozarth: Most training isn’t intended to have an impact on performance. It’s CYA.  #lrnchat
09:32:56 pm JaneBozarth: An aside: How much training is really due to bad hiring?  #lrnchat
09:33:07 pm TheAirton: Success for T&D depends on the length of the “Learning Journey”. The longer the BETTER. ROI Esssplained #lrnchat
09:33:13 pm bonnieendicott: RT @janebozarth: @sogarlene Hey maybe we should hire people who are more suited to management? #lrnchat  <– i vote leadership vs. mgmt
09:33:17 pm Quinnovator: RT @JaneBozarth: An aside: How much training is really due to bad hiring?  #lrnchat < and how much hiring is due to bad training?
09:33:23 pm cammybean: @criticallearner @janebozarth @kelly_smith01 See? You made the dog do it again now! #lrnchat
09:33:27 pm TriciaRansom: Vote is in…apparently I am an L&D nerd! #lrnchat
09:33:35 pm kelly_smith01: RT @JaneBozarth: Most training isn’t intended to have an impact on performance. It’s CYA.  #lrnchat   (and a way for some to make $$$)
09:33:35 pm billcush: Jumping into #lrnchat mid-stream is like jumping into that two-rope jump-rope thing…
09:33:42 pm LnDDave: RT @JaneBozarth: An aside: How much training is really due to bad hiring?  #lrnchat < Statistically? Way to @#$^ing much.
09:33:46 pm minutebio: RT @JaneBozarth: An aside: How much training is really due to bad hiring? | I have isolated the data & answer is TONS #lrnchat
09:33:47 pm chet_stevenson: RT @JaneBozarth: An aside: How much training is really due to bad hiring?  |  I’d like to see some research on this. #lrnchat
09:33:55 pm criticallearner: RT @janebozarth: An aside: How much training is really due to bad hiring?  #lrnchat > 93.62% #madeup_but_feelsright
09:34:07 pm ThomasStone: Good question. Answer = 63%. RT @JaneBozarth: An aside: How much training is really due to bad hiring?  #lrnchat
09:34:22 pm TriciaRansom: I can do an ROI on that for you… RT @JaneBozarth: An aside: How much training is really due to bad hiring?  #lrnchat
09:34:28 pm sogarlene: @JaneBozarth “maybe we should hire people who are more suited to management” direct hit!🙂 OK, so we train HR fist? doh! #lrnchat
09:34:38 pm ExpertusONE: @ExpertusONE: Speaking of mgrs – some outside of learning orgs live & die by their ROI metrics. Is it bad to speak their language? #lrnchat
09:34:39 pm JD_Dillon: @bonnieendicott – Agreed! The best know when to lead and when to manage. #lrnchat
09:34:53 pm huiwana: Hi y’all #lrnchat, just joined. Are you at Q4 or all done?
09:35:16 pm JaneBozarth: @sogarlene We should FOR SURE hire better people there.  #lrnchat
09:35:30 pm TheAirton: 68% of statistics are made 32% of the time @criticallearner #lrnchat
09:35:30 pm LnDDave: @ExpertusONE Speaking the language is OK. It helps you educate them on what REALLY matters. #lrnchat
09:35:47 pm criticallearner: RT @sogarlene: @JaneBozarth “maybe we hire people who are more suited to mgnt” OK, so we train HR fist? doh! #lrnchat >in a tailspin!
09:36:03 pm lrnchat: Q5) What incentives are there for individuals to improve performance? What about teams/groups? #lrnchat
09:36:07 pm JaneBozarth: Just FYI: it’s a fun game, but you will never convince me that the answer is always “training”.  #lrnchat
09:36:12 pm ReubenTozman: Sorry was chatting with @edcetrat. Did anybody answer q3? #lrnchat
09:36:12 pm Quinnovator: RT @lrnchat: Q5) What incentives are there for individuals to improve performance? What about teams/groups? #lrnchat
09:36:18 pm ExpertusONE: Now THAT’s a helpful Q RT @ThomasStone: Good Q. A = 63%. RT @JaneBozarth: An aside: How much training is really due to bad hiring?  #lrnchat
09:36:20 pm chet_stevenson: RT @lrnchat: Q5) What incentives are there for individuals to improve performance? What about teams/groups? #lrnchat
09:36:23 pm criticallearner: RT @theairton: 68% of statistics are made 32% of the time @criticallearner #lrnchat > but we are only 46% sure of that.
09:36:24 pm JaneBozarth: @criticallearner lol. #lrnchat
09:36:25 pm LnDDave: I’m kinda amazed at the combination of poor hiring and record unemployment. #lrnchat
09:36:30 pm TriciaRansom: RT @lrnchat: Q5) What incentives are there for individuals to improve performance? What about teams/groups? #lrnchat
09:36:33 pm JaneBozarth: Q5) What incentives are there for individuals to improve performance? What about teams/groups? #lrnchat
09:36:43 pm kelly_smith01: RT @Quinnovator: RT @lrnchat: Q5) What incentives are there for individuals to improve performance? What about teams/groups? #lrnchat
09:36:47 pm criticallearner: RT @lrnchat: Q5) What incentives are there for individuals to improve performance? What about teams/groups? #lrnchat
09:36:52 pm ThomasStone: In all seriousness @JaneBozarth, for many reasons I think we will continue to see an increase in legit hire-then-train approaches. #lrnchat
09:36:55 pm chambo_online: RT @ReubenTozman: Sorry was chatting with @edcetrat. Did anybody answer q3? #lrnchat
09:36:57 pm criticallearner: RT @reubentozman: Sorry was chatting with @edcetrat. Did anybody answer q3? #lrnchat
09:36:58 pm huiwana: #lrnchat Q5) The good employees would be intrinsic motivation plus perhaps a little monetary and recognition
09:37:03 pm JaneBozarth: @ReubenTozman no. no one answered q3, but then some kept saying ROI was real. I got confused and asked for a ginger ale.  #lrnchat
09:37:04 pm Quinnovator: RT @JaneBozarth: Just FYI: it’s a fun game, but you will never convince me that the answer is always “training” #lrnchat < mug’s game
09:37:14 pm minutebio: Q5) Recognition, promotion, respect… #lrnchat
09:37:15 pm chet_stevenson: There are models that apply the Behavioral Engineering Model to teams. Incenting teams just as important as individuals. #lrnchat
09:37:18 pm billcush: Figures never lie, but liars sure can figure.RT @theairton: 68% of statistics are made 32% of the time @criticallearner #lrnchat
09:37:24 pm JaneBozarth: @ThomasStone oh i think so too. I just wonder if maybe we shouldn’t do more and better training on hiring…  #lrnchat
09:37:24 pm TriciaRansom: Q5) In my experience, ppl w/improved performance get increased workloads… #lrnchat
09:37:27 pm LnDDave: Q5) If you don’t improve you’re standing still and therefore falling behind.  That’s all the incentive I need. #lrnchat
09:37:30 pm billcush: RT @lrnchat: Q5) What incentives are there for individuals to improve performance? What about teams/groups? #lrnchat
09:37:36 pm ThomasStone: I say this @JaneBozarth because even with high unemployment rate in my areas, there are serious skill gaps for many orgs. #lrnchat
09:37:44 pm criticallearner: Q5> #lrnchat Relevance.
09:37:44 pm Quinnovator: q5) internal, and the ones we put in place #lrnchat
09:37:48 pm huiwana: @TriciaRansom Haha, almost sounds like a negative reward, rite? #lrnchat
09:37:55 pm TheAirton: I think the fact work with adults counts for something when creating learning…right? #lrnchat
09:37:56 pm kelly_smith01: RT @Quinnovator: q5) internal, and the ones we put in place #lrnchat
09:38:03 pm JaneBozarth: no.  RT @reubentozman: Sorry was chatting with @edcetrat. Did anybody answer q3? #lrnchat
09:38:04 pm JD_Dillon: Q5) An org should be structured to motivate employee performance improvement w/ professional growth, not just COLAs. #lrnchat
09:38:09 pm TriciaRansom: @huiwana Exactly! #lrnchat
09:38:13 pm brainysmurf1234: RT @Quinnovator: RT @JaneBozarth: An aside: How much training is really due to bad hiring?  #lrnchat < and how much hiring is due to bad training?
09:38:17 pm Nic_707: RT @lrnchat: Q5) What incentives are there for individuals to improve performance? What about teams/groups? #lrnchat
09:38:29 pm ThomasStone: So we hire for attitude and competencies, and then train for the skills and job specifics. Trend likely to grow. #lrnchat
09:38:30 pm JaneBozarth: @ThomasStone I don’t disagree. Was responding to someone else–  #lrnchat
09:38:45 pm TriciaRansom: @JD_Dillon What’s a COLA? #lrnchat
09:38:50 pm huiwana: @TriciaRansom Then there’s the ‘Learn to say no’ and ‘Manage your boss’ trainings to go of course! #lrnchat
09:38:53 pm JaneBozarth: No. Yet they still say ROI is real. RT @reubentozman: Sorry was chatting with @edcetrat. Did anybody answer q3? #lrnchat
09:39:02 pm kelly_smith01: I work interdependently and must create by own incentives #lrnchat
09:39:06 pm criticallearner: Q5> #lrnchat Sometimes the carrot, sometimes the stick
09:39:06 pm brainysmurf1234: RT @Quinnovator: q4) would like leadership to take ownership: learn out loud, champion meta-learning, create a collaborative culture #lrnchat
09:39:07 pm billcush: Q5) Objective goals and merit system. Those how improve performance the most….get the most “whatever..” #lrnchat
09:39:14 pm TriciaRansom: @huiwana See, you get it…job security for us, right? #lrnchat
09:39:33 pm huiwana: @TriciaRansom Totally! #lrnchat
09:39:44 pm TheAirton: Q5) In this economy most are motivated just to keep a job. #lrnchat
09:39:45 pm JaneBozarth: @ThomasStone if we only WOULD hire for those things. Not, “Oh, you went to UNC too?” and “You think you’d like to work here?”  #lrnchat
09:39:46 pm ReubenTozman: q5) Should there be incentives? Don’t we hire people to perform. What about ‘You can come to work tomorrow’… #lrnchat
09:40:09 pm sogarlene: q4) thinking of Thomas Gilbert… capacity, motivation, incentive… Most performance problems aren’t training issues only KSAs. #lrnchat
09:40:12 pm JaneBozarth: @ThomasStone i once asked new hires to tell me about their job interviews. They said they really didn’t talk.  #lrnchat
09:40:14 pm kelly_smith01: Is “ROI for Dummies” a book with a yellow cover or a statement? #lrnchat
09:40:15 pm chambo_online: Good work is it’s own reward?  In this economy that seems to be it. #lrnchat
09:40:19 pm billcush: Yes…internal incentive is best motivator. RT @quinnovator: q5) internal, and the ones we put in place #lrnchat
09:40:27 pm brainysmurf1234: RT @JaneBozarth: RT @lrnchat: Q1) Has your training department had an impact on performance? How do you show it? #lrnchat
09:40:29 pm Quinnovator: q5) epistemological shift (that’s *got* to be a ‘drink’), but learners need to understand *their* role in learning #lrnchat
09:40:37 pm criticallearner: RT @theairton: Q5) In this economy most are motivated just to keep a job. #lrnchat > what happens when that changes?
09:40:38 pm LnDDave: Q5) Job Security? #lrnchat
09:40:43 pm huiwana: I’ve got the opportunity to work w/ some very smart &motivated people so I see lots intrinsic motivation in performance improvement #lrnchat
09:40:54 pm Nic_707: RT @criticallearner: Q5> #lrnchat Sometimes the carrot, sometimes the stick
09:40:56 pm kelly_smith01: RT @sogarlene: q4) thinking of Thomas Gilbert… =… Most performance problems aren’t training issues only KSAs. #lrnchat
09:40:56 pm chet_stevenson: Q5) When I think of incentives, I also think of motivation… see Dan Pink  #lrnchat
09:41:03 pm brainysmurf1234: hey #change11 have you heard of #lrnchat?
09:41:16 pm TheAirton: But it don’t pay rent RT @chambo_online: Good work is it’s own reward?  In this economy that seems to be it. #lrnchat
09:41:20 pm edCetraT: q5) i think in today’s world.. it’s show me the money..i’ll learn. i’ll perform. show me more, i’ll exceed your expectations. maybe #lrnchat
09:41:24 pm chambo_online: RT @chet_stevenson: Q5) When I think of incentives, I also think of motivation… see Dan Pink  #lrnchat
09:41:31 pm huiwana: #lrnchat Q5) A good mentor helps a lot in this day where one can lose focus with the abundance of info and (often many) things to do
09:41:32 pm LnDDave: Q5) Unfortunately, in many orgs performance improvement is addressed in terms of failure after the fact. #lrnchat
09:41:35 pm cammybean: #lrnchat q5) in this economy the incentive to improve may be to simply keep your job.
09:41:36 pm chet_stevenson: Q5) Move from “If, then” incentives to “Now That” incentives. #lrnchat
09:41:39 pm ReubenTozman: q5) Is there an ROI when you provide incentives? #lrnchat
09:41:44 pm Quinnovator: @reubentozman that works if it’s “we’re doing really cool, er, stuff, and don’t you want to continue to play?” #lrnchat
09:41:58 pm ThomasStone: @JaneBozarth Training on hiring is one way; another is connect talent profiles from all-stars to recruiting process to hire similar #lrnchat
09:42:02 pm JD_Dillon: Q5) Can employees perform to their potentials if their primary motivation is avoiding termination? Or will they find shortcuts? #lrnchat
09:42:35 pm JaneBozarth: @ThomasStone Tom: I don’t disagree.  #lrnchat
09:42:35 pm TheAirton: @criticallearner: #lrnchat > what happens when that changes? Then they work on “passion” … r
09:42:48 pm JaneBozarth: RT @ReubenTozman: q5) Is there an ROI when you provide incentives? #lrnchat
09:43:01 pm TriciaRansom: Gotta hop off early. This is Tricia in the frozen tundra of Chicago saying thanks for the convo! And hubby says to tell you guys hi #lrnchat
09:43:04 pm chet_stevenson: @ReubenTozman q5) Is there an ROI when you provide incentives? | Should you calculate ROI for incentives? what about ROE instead? #lrnchat
09:43:16 pm cammybean: #lrnchat q5) Institutionalized stagnation may prevent lots from trying to improve at all. The bureaucracy must persist!
09:43:28 pm Quinnovator: @reubentozman does recognition count as an incentive? #lrnchat
09:43:38 pm minutebio: RT @cammybean: in this economy incentive to improve may be to simply keep your job. | Or 2 help your org & economy improve & grow #lrnchat
09:43:39 pm huiwana: #lrnchat @ReubenTozman I would say incentive shouldn’t be seen as a cost to get performance, but it can be powerful as a bonus or surprise
09:43:40 pm criticallearner: RT @jd_dillon: Q5) Can employees perform to potential if primary motivation is avoiding termination? Or will they find shortcuts? #lrnchat
09:43:48 pm JaneBozarth: Peformance gets punished all the time, y’all.  #lrnchat
09:43:50 pm TriciaRansom: RT @cammybean: #lrnchat q5) Institutionalized stagnation may prevent lots from trying to improve at all. Bureaucracy must persist! #lrnchat
09:44:07 pm ThomasStone: I know… sorry, I’m behind on the tweetstream tonight RT @JaneBozarth: @ThomasStone Tom: I don’t disagree.  #lrnchat
09:44:08 pm criticallearner: RT @cammybean: #lrnchat q5) Institutionalized stagnation may prevent lots from trying to improve at all. The bureaucracy must persist!
09:44:09 pm LnDDave: Q5) One incentive to improve performance would be a boss who does not look at it as a threat. #lrnchat
09:44:17 pm criticallearner: RT @quinnovator: @reubentozman does recognition count as an incentive? #lrnchat > Does in my book!
09:44:18 pm ReubenTozman: @Quinnovator yeah – I’m not an HR guy. I know that as an employer, I expect performance. Yes – recognition is an incentive #lrnchat
09:44:25 pm kelly_smith01: RT @LnDDave: Q5) One incentive to improve performance would be a boss who does not look at it as a threat. #lrnchat
09:44:29 pm huiwana: @triciaransom @JaneBozarth #lrnchat like getting more work, rite?
09:44:38 pm cammybean: @Quinnovator @reubentozman doesn’t applause count as extrinsic motivation? Is that the same as incentive? #lrnchat
09:44:46 pm Quinnovator: @edCetraT don’t think it’s just money; Pink cites: autonomy, mastery, sense of purpose #lrnchat
09:44:55 pm billcush: It can happen! RT @huiwana: I;ve worked w/ very smart&motivated people..see lots intrinsic motivation in performance improvement #lrnchat
09:45:14 pm kelly_smith01: Sometimes performance is a threat to the organization. #lrnchat
09:45:16 pm TheAirton: Q5) Once financial gains have been removed they will find a “way” @JD_Dillon #lrnchat
09:45:30 pm ReubenTozman: @Quinnovator I think non recognition is more a factor than recognition #lrnchat
09:45:32 pm billcush: Nice! RT @lnddave: Q5) One incentive to improve performance would be a boss who does not look at it as a threat. #lrnchat
09:45:32 pm kelly_smith01: RT @JaneBozarth: Peformance gets punished all the time, y’all.  #lrnchat
09:45:34 pm Quinnovator: RT @LnDDave: Q5) One incentive to improve performance would be a boss who does not look at it as a threat. #lrnchat
09:45:43 pm criticallearner: Q5) #lrnchat major incentive to improve performance is building a trustbank for more autonomy (Dan Pink motivators)
09:45:44 pm huiwana: @billcush #lrnchat yes, when I see them so enthusiastic, naturally I become influenced that way too. Team dynamics!
09:45:53 pm JaneBozarth: or the manager RT @kelly_smith01: Sometimes performance is a threat to the organization. #lrnchat
09:46:00 pm Quinnovator: RT @kelly_smith01: Sometimes performance is a threat to the organization. #lrnchat < broken org, eh?
09:46:03 pm JaneBozarth: RT @LnDDave: Q5) One incentive to improve performance would be a boss who does not look at it as a threat. #lrnchat
09:46:03 pm JD_Dillon: RT @criticallearner: Q5) #lrnchat major incentive to improve performance is building a trustbank for more autonomy (Dan Pink motivators)
09:46:09 pm billcush: You performed great, BUT you could have done better! RT @janebozarth: Peformance gets punished all the time, y’all.  #lrnchat
09:46:10 pm TheAirton: Esssplain…? RT @kelly_smith01: Sometimes performance is a threat to the organization. #lrnchat
09:46:13 pm TriciaRansom: Q5) I’m hi-performer, get “privilege” of teaching others, xtra workload, etc. Hard to stay internally motivated. #lrnchat
09:46:17 pm Quinnovator: RT @JaneBozarth: or the manager RT @kelly_smith01: Sometimes performance is a threat to the organization. #lrnchat < broken manager
09:46:26 pm sogarlene: Q4) @quinnovator I like Dan Pink’s stuff. When someone can boil motivation down to three words, we have a shot and understanding. #lrnchat
09:46:30 pm cammybean: @ReubenTozman @quinnovator Ahh the power of disincentive. #lrnchat
09:46:37 pm huiwana: #lrnchat Q5) Taking a high level perspective, motivation is a choice.
09:46:38 pm minutebio: RT @TriciaRansom: Q5) Im hi-performer, get “privilege” of teaching others, xtra workload, etc. Hard to stay internally motivated. #lrnchat
09:46:41 pm JaneBozarth: RT @TriciaRansom: Q5) Im hi-performer, get “privilege” of teaching others, xtra workload, etc. Hard to stay internally motivated. #lrnchat
09:47:04 pm Quinnovator: @TriciaRansom sounds like my son at school “I do good, so I get *more* work?!?!” Sigh #lrnchat
09:47:11 pm chambo_online: *Automatic* incentives/rewards can decrease motivation (#drive). Unexpected appreciation or recognition can + motivation. #lrnchat
09:47:15 pm TriciaRansom: Q5) How many times hearing “Show-off…you’re making the rest of us look bad. Just wait till you’ve been here as long as us…” #lrnchat
09:47:25 pm JaneBozarth: @sogarlene i can boil motivation down to 2 words: “or else” .  #lrnchat
09:47:35 pm ReubenTozman: @Quinnovator You’re all over this incentive stuff…hm.Srsly I expect perf because thats what we agreed to when u came to wrk 4 me #lrnchat
09:47:37 pm huiwana: @Quinnovator @TriciaRansom #lrnchat has your son learnt the ‘How to Say No’ trick?
09:47:43 pm TriciaRansom: @Quinnovator So how do you motivate that person? What’s the magic answer? #lrnchat
09:47:47 pm JD_Dillon: @huiwana – Recruiting needs to find intrinsically motivated people and the culture needs to maintain that mentality. #lrnchat
09:47:51 pm Quinnovator: @chambo_online ah, the partial reinforcement schedule, like gambling (ahem) #basicbehaviorism #lrnchat
09:47:52 pm cammybean: RT @chambo_online: *Automatic* incentives/rewards can decrease motivation (#drive). Unexpected appreciation or recognition can + motivation. #lrnchat
09:48:01 pm JaneBozarth: “Do it my way or watch your butt! I ain’t runnin no daisy farm.” ~Nathan Arizona  #lrnchat
09:48:02 pm huiwana: @TriciaRansom #lrnchat I hate that one too… sour grapes!
09:48:18 pm chambo_online: @TriciaRansom – No good deed goes unpunished…I can relate #lrnchat
09:48:20 pm billcush: @huiwana High-energy, motivated performance begets high-energy motivated performance. Fuddy duddies stay away. #lrnchat
09:48:28 pm TriciaRansom: RT @JaneBozarth: “Do it my way or watch your butt! I aint runnin no daisy farm.” ~Nathan Arizona  #lrnchat
09:48:29 pm huiwana: @JD_Dillon #lrnchat Agree that talent acquisition is very important.
09:48:31 pm Quinnovator: @huiwana learned the “how to get mom & dad to go to bat for me as educational instigators”🙂 #lrnchat
09:48:40 pm cammybean: @chambo_online That’s why slot machines work – the unexpected ca-ching. #lrnchat
09:48:55 pm huiwana: #lrnchat @Quinnovator Hahaha!
09:49:07 pm TheAirton: @criticallearner: Q5) #lrnchat #autonomy can be seen as the enemy in most orgs (Dan Pink motivators)
09:49:22 pm billcush: Ugh! RT @triciaransom: Q5) ..Show-off…you’re making the rest of us look bad. Just wait till you’ve been here as long as us…” #lrnchat
09:49:27 pm kelly_smith01: Motivation may also come as “Hey, it’s not me (making you do this), it’s big boss. (indirect threat) #lrnchat
09:49:42 pm ReubenTozman: @Quinnovator not bcause there’s any other incentive. Bad HR policy I get it. But I took pride in what I did regardles the incentive #lrnchat
09:49:47 pm huiwana: #lrnchat @billcush right on!
09:49:54 pm chambo_online: @Quinnovator @cammybean RE: Vegas rewards—> you will remind me to leave my wallet in my hotel room while at #devlearn, right? #lrnchat
09:50:03 pm lrnchat: Qwrap) Please reintroduce yourself. Links, requests & shameless plugs are welcome. #lrnchat
09:50:06 pm criticallearner: RT @theairton: Q5) #lrnchat #autonomy can be seen as the enemy in most orgs (Dan Pink motivators) > if ind and org aligned, shouldn’t be!
09:50:10 pm TriciaRansom: Q5) If I’m rewarded for my performance in 3rd quarter when perf reviews happen, how do you motivate me to perform rest of year? #lrnchat
09:50:12 pm Quinnovator: @TriciaRansom let’s calculate the ROI of that😉 seriously: meaningful work, opportunity to engage, support to excel #lrnchat
09:50:17 pm sogarlene: Q5) more work may be good. could be different work that is more aligned with the person’s strengths = a way to move up. #lrnchat
09:50:18 pm chet_stevenson: RT @lrnchat: Qwrap) Please reintroduce yourself. Links, requests & shameless plugs are welcome. #lrnchat
09:50:32 pm ThomasStone: “Perhaps I can find new ways to motivate them.” – Darth Vader #lrnchat
09:50:45 pm TriciaRansom: RT @lrnchat: Qwrap) Please reintroduce yourself. Links, requests & shameless plugs are welcome. #lrnchat
09:50:53 pm criticallearner: RT @lrnchat: Qwrap) Please reintroduce yourself. Links, requests & shameless plugs are welcome. #lrnchat
09:51:00 pm Quinnovator: @reubentozman takes support to learn pride in work, process not mandate #lrnchat
09:51:03 pm TriciaRansom: muuu-waaa-haaa-haaa… RT @ThomasStone: “Perhaps I can find new ways to motivate them.” – Darth Vader #lrnchat
09:51:03 pm cammybean: RT @ThomasStone: “Perhaps I can find new ways to motivate them.” – Darth Vader #lrnchat
09:51:10 pm huiwana: @TriciaRansom #lrnchat It’s all in the records! You’re being watched, especially by your subordinates. Beware!
09:51:11 pm TheAirton: @criticallearner I agree and so do the most forward thinking companies. #lrnchat
09:51:19 pm chambo_online: RT @ThomasStone: “Perhaps I can find new ways to motivate them.” – Darth Vader #lrnchat
09:51:24 pm chet_stevenson: Chester Stevenson, Trainer/ID/eLearning, Instructional and Performance Technology Grad Student at Boise State University #lrnchat
09:51:37 pm kelly_smith01: RT @chambo_online: RT @ThomasStone: “Perhaps I can find new ways to motivate them.” – Darth Vader #lrnchat
09:51:37 pm billcush: “You’re a daisy if you do.” Doc Holliday. RT @janebozarth: “Do it my way r watch your butt! I ain’t runnin no daisy farm.”N.Arizona #lrnchat
09:51:43 pm ExpertusONE: RT @ThomasStone: “Perhaps I can find new ways to motivate them.” – Darth Vader #lrnchat
09:51:44 pm JaneBozarth: RT @cammybean: RT @ThomasStone: “Perhaps I can find new ways to motivate them.” – Darth Vader #lrnchat
09:51:49 pm JD_Dillon: RT @ThomasStone: “Perhaps I can find new ways to motivate them.” – Darth Vader #lrnchat
09:51:54 pm billcush: RT @lrnchat: Qwrap) Please reintroduce yourself. Links, requests & shameless plugs are welcome. #lrnchat
09:52:03 pm JaneBozarth: @billcush I’m your huckleberry.  #lrnchat
09:52:13 pm Quinnovator: Clark Quinn, learning experience design strategist, evil genius, consultant/author/speaker, genial malcontent #lrnchat
09:52:22 pm TriciaRansom: Is it over already? Really? This is Tricia, L&D nerd in Chicago, saying good night. My husband says bye too.  #lrnchat
09:52:26 pm criticallearner: #lrnchat and that’s a wrap! David Glow, Tampa, FL
09:52:50 pm ReubenTozman: qwrap – 3 sessions at #DevLearn and check out #anan while your there.  #lrnchat
09:52:50 pm huiwana: #lrnchat Qwrap) Huiwan Teh, L&D support giver, Singapore
09:53:19 pm ThomasStone: A great line from Tombstone — I use that all the time! RT @JaneBozarth: @billcush I’m your huckleberry.  #lrnchat
09:53:23 pm cammybean: #lrnchat Qw) Cammy Bean with Kineo – always trying to improve, some days just managing to do my best.  See you at #devlearn!
09:53:29 pm JaneBozarth: Qwrap: ruler of Planet Jane, keeping celebrities alive on Thursdays for over 2 years, font snob, potential offender, ROI Deny-er #lrnchat
09:53:40 pm criticallearner: Siri, what is the ROI of #lrnchat?
09:53:43 pm billcush: QWrap) Bill. Late-comer. Trainin’ guy peddlin’ my wares. Jjust tryin’ to change the way people learn at work. http://t.co/lRnA9wId #lrnchat
09:53:44 pm JD_Dillon: Thanks for the chat-o-learnin’ … Goodnight from Orlando. My cats say “meow” and “down with ROI.” #lrnchat
09:53:53 pm kelly_smith01: Kelly Smith, Freelancing in ID stuff #lrnchat
09:53:58 pm TheAirton: Airton, still in Orlando (Brazil beaches in 6 wks) , work with @JD_Dillon, Unicorns rule, but think of adding rainbows @JaneBozarth #lrnchat
09:54:17 pm JaneBozarth: @ThomasStone there are so many– #lrnchat
09:54:20 pm Quinnovator: upcoming 1: mobile strategy workshop at DevLearn, author session at Learning 2011 hope to see you there!  #lrnchat
09:54:46 pm ThomasStone: Qwrap) There are those who call me… Tom.  Just your basic Enchanter from Rochester, NY.  #lrnchat  Good night all!
09:54:55 pm Quinnovator: upcoming 2: 2 DC workshops via local ASTD chapter, CSTD #lrnchat < hope to see you there
09:55:03 pm billcush: Ciao! RT @triciaransom: Is it over already? This is Tricia, L&D nerd in Chicago, saying good night. My husband says bye too.  #lrnchat
09:55:08 pm JaneBozarth: Plug: do come say howdy at #DevLearn next month! #lrnchat
09:55:30 pm Quinnovator: and, of course, books on mobile designingmlearning.com, and serious game design engaginglearning.com #lrnchat
09:55:31 pm chambo_online: Lisa Chamberlin, learning maven, doxie wrangler, freelance ID, Walla Walla, WA Blogging on the Intranet @ #devlearn  #lrnchat
09:55:43 pm TriciaRansom: @billcush Hope you’re doing well…going to Vegas next month? #lrnchat
09:55:46 pm Quinnovator: RT @JaneBozarth: Plug: do come say howdy at #DevLearn next month! #lrnchat < me (and lots more of us) too!
09:55:55 pm minutebio: Jeff Goldman – eLearning Designer helping people improve performance and occasionally bringing danish #lrnchat
09:56:35 pm TriciaRansom: @ThomasStone Tim the Enchanter! Now I’ve got to watch that movie! #lrnchat
09:56:36 pm chambo_online: And quit laughing…Walla Walla is really a place…seriously. #lrnchat
09:56:45 pm ReubenTozman: I will be one of the dirty bikers at #devlearn wearing a patch. Be afraid…ok? #lrnchat
09:56:46 pm Quinnovator: thanks to all new and returning #lrnchat participants for another fun and interesting session
09:57:25 pm chambo_online: @ReubenTozman Geeks of Anarchy… #lrnchat
09:57:32 pm Quinnovator: RT @chambo_online: And quit laughing…Walla Walla is really a place…seriously. #lrnchat < yeah, and so is Wagga Wagga *snort*🙂
09:57:49 pm huiwana: #lrnchat @chambo_online I believe you. I have a friend who graduated from University of Walla Walla.
09:58:21 pm chambo_online: @huiwana Woohoo – *proof of life* #lrnchat
09:58:22 pm ReubenTozman: Also some #devlearn speaker presentations will be available through #anan. Come and mix up slides and make your own presentations #lrnchat
09:58:30 pm TriciaRansom: I grew up in Champaign, pronounced champagne…RT @chambo_online: And quit laughing…Walla Walla is really a place…seriously. #lrnchat
09:58:51 pm ReubenTozman: RT @chambo_online: @ReubenTozman Geeks of Anarchy…you mean ‘bad ass of anarchy’ #lrnchat
09:59:03 pm lrnchat: Thanks for joining us. We’ll post the transcript on http://t.co/O8x38OGR See you again next Thursday. Stay classy, #lrnchat.😉
09:59:46 pm chambo_online: RT @ReubenTozman:  Geeks of Anarchy…you mean bad ass of anarchy—>oh, er, uh yeah…*that’s* what I meant😉 #lrnchat
10:00:45 pm ExpertusONE: W/some serious onions!🙂 KK Keeper of the Expertus flame Mtn View CA RT @chambo_online: quit laughing. Walla Walla is a place #lrnchat

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