Transcript 24 Sept 2009

7:30 pm roninchef: For my non-elearning friends: I will be skewing my Twitter metrics for the next hour and a half as I take part in #lrnchat
7:31 pm gminks: I’m here but I’m really doing hw – rewriting my project proposal and starting a concept map #lrnchat
7:31 pm lrnchat: Welcome everyone to #lrnchat. How have you been? Q0 warm up after the rules.
7:31 pm usablelearning: time for #lrnchat – topic Subject Matter Experts (SMEs)
7:31 pm JaneBozarth: Hey faithful followers: prepare for the torrent of tweets that is the Thursday #lrnchat . Join us!
7:31 pm Quinnovator: about to be tweeting wildly over the next 1.5 hours for #lrnchat, tune out or join in!
7:31 pm lrnchat: Rules for #lrnchat: 1) Introduce yourself. (We do this again at the end). Location? Focus? Fave topics?
7:32 pm JaneBozarth: @PearlFlipper Hi glad you’re back! #lrnchat
7:32 pm tgrevatt: Apologies to my non-lrnchat friends, for the next 90min I’ll be taking part in #lrnchat #lrnchat
7:32 pm tmiket: Getting ready to #lrnchat for the next 90 minutes. The learning tweets will commence directly. Jump on in.
7:32 pm lrnchat: 2) [try to] stay on the #lrnchat topic. A new question will be asked every 20 min or so. If you can, include Q# in related responses.
7:33 pm richardsheehy: If you are not interested in eLearning please excuse the tweets for the next 1.5 hrs while we crank up #lrnchat
7:33 pm JaneBozarth: Greetings. Raleigh, ID/trainer/author. Love common sense in learning. And I drive too fast. #lrnchat
7:33 pm Erick1970: @RMILLER01 Go to http://tweetchat.com, log-in with your twitter account, and enter chat room #lrnchat
7:33 pm Priaak: Hi, Sivapriya, San Mateo. Glad to be back on #lrnchat #lrnchat
7:33 pm lrnchat: 3) When writing, complete thoughts help followers outside chat learn from you. 4) on #lrnchat we aim to play nice. Sarcasm, welcome tho.
7:33 pm tgrevatt: Greetings from Treena G in Ottawa, SoMe and learning games evangelist. Lifelong learner, newbie entrepreneur. #lrnchat
7:33 pm jwillensky: Hello. Jason Willensky, Freelance ID, Phoenix, AZ (in FL this month). #lrnchat
7:33 pm SueSchnorr: Apologies to my non-lrnchat friends, for the next 90min I’ll be taking part in #lrnchat #lrnchat
7:33 pm alicia_anderson: RT @busynessgirl: RT @lrnchat Tonight’s #lrnchat is on working w subject matter experts (SMEs). Pls join us! http://sn.im/lrnchat
7:33 pm JaneBozarth: I also rule Planet Jane and keep celebrities alive on Thursdays. I can’t control what else they do. #lrnchat
7:34 pm tmiket: Mike Taylor, Columbus, OH All things learning #lrnchat
7:34 pm philharriman_ek: Y’all couldn’t scare me away last week–I’m back for my 2nd dose of #lrnchat #lrnchat
7:34 pm KatieStroudPro: #lrnchat Katie Stroud in Seattle. Training Specialist at forProject–software for projectmanagement.
7:34 pm Quinnovator: and keeper of the #lrnchat drinking game http://bit.ly/15pp1
7:35 pm tjmeister: Trevor Meister Edmonton, Canada, I Explore/Build Virtual Immersive Spaces & tools cuz of the many affordances they offer. #lrnchat
7:35 pm usablelearning: Julie Dirksen, Minneapolis (nice night, mosquitoes are out), e-Learning mostly… #lrnchat
7:35 pm kelly_smith01: Kelly Smith perfromance improvement specialist (between jobs) Reviewing my HPT glossary so I sound smart during #lrnchat #lrnchat
7:35 pm jwillensky: Apologies to my non-lrnchat friends, for the next 90min I’ll be taking part in #lrnchat
7:35 pm oxala75: craig wiggins, DC-area elearning jockey. #lrnchat
7:35 pm Quinnovator: welcome back old fiends and new friends #lrnchat
7:35 pm busynessgirl: Hello from Michigan. I teach math, hack education, and generally cause trouble over at teachingcollegemath.com. #lrnchat
7:35 pm jenisecook: Jenise Cook, Orange Co. Calif. USA. Consultant from home office. Works very well with SMES. #lrnchat
7:35 pm JaneBozarth: @KatieStroudPro Hey thanks for the blog comment today! #lrnchat
7:35 pm marciamarcia: Great to join #lrnchat tonight. My first time online on a Thursday night in weeks.
7:35 pm kasey428: Kay Wood, Client Engagement Mgr., DC Area, elearning & performance consultant #lrnchat
7:36 pm PearlFlipper: Apologies to my non-lrnchat friends, for the next 90min I’ll be taking part in #lrnchat (join!)
7:36 pm KatieStroudPro: I’m participating in a #lrnchat for the next hour or two. LrnChat is a discussion on training topics.
7:36 pm JaneBozarth: @kelly_smith01 Oh yeah spell “rubric” then. #lrnchat
7:36 pm richardsheehy: Richard Sheehy, Gray Court SC. learning and instructional design. #lrnchat
7:36 pm roninchef: Ahoy, ahoy! Mason Masteka Elearning Developer in Portland, ME. Augmented Reality has been my hot button topic this week. #lrnchat
7:36 pm busynessgirl: Followers, if you’ve never tried #lrnchat, it’s about to begin. Search the hashtag #lrnchat and add it to tweets to join the conversation.
7:36 pm Mary_a_Myers: Mary Myers, Kingston, ON. learning consultant, lover of #lrnchat #lrnchat
7:36 pm SueSchnorr: Sue Schnorr here in upstate NY – Focusing on social media that drives individual or organizational learning. #lrnchat
7:36 pm lrnchat: 5) Periodically RT questions so others outside #lrnchat know what you?re talking about so they can chime in.
7:36 pm gminks: Gina, outside Boston, but I am in grad school @ FSU, I develop technical training for #EMC #lrnchat
7:36 pm kellygarber: Kelly Garber – freelance ISD, SME wrangler and ROI specialist (drink, drink, drink) #lrnchat
7:36 pm Quinnovator: Clark Quinn, Walnut Creek CA, learning experience design agent provocateur, learning solution improvement gun-for-hire #lrnchat
7:36 pm everyselearning: #lrnchat Myra Rhodes New startup elearning site http://www.everyones.com
7:37 pm J_Schulz: John Schulz, Chicago – learning technologist/performance consultant #lrnchat
7:37 pm lrnchat: 6) Remember to include the #lrnchat in all posts. http://tweetchat.com, http://tweetgrid.com & http://twubs.com/lrnchat work well.
7:37 pm lrnchat: 7) 5 min before end, tell us if you need anything from the other #lrnchat participants. Time to reintroduce yourself, too. Links welcome.
7:37 pm philharriman_ek: Phil Harriman from Rochester, NY, Instructional Designer w/Element K rapidly developing sales training, hope to make it social #lrnchat
7:38 pm kelly_smith01: @JaneBozarth I have the audio version of the HPT glossary narrated by some PBS guy #lrnchat
7:38 pm ShawnShepard: #lrnchat
7:38 pm hashtager: # Followers, if you’ve never tried #lrnchat, it’s about to begin. Search the hashtag #lrnchat and add it to tweets to join the conversa..
7:38 pm MahalloMedia: # Followers, if you’ve never tried #lrnchat, it’s about to begin. Search the hashtag #lrnchat and add it to tweets to join the conversa..
7:38 pm MahalloMedia: # Followers, if you’ve never tried #lrnchat, it’s about to begin. Search the hashtag #lrnchat and add it to tweets to join the conversa..
7:38 pm oxala75: @roninchef ha – you and i must have had similar weeks. #lrnchat
7:39 pm SueOnTheWeb: Sue from Charlotte NC, community management is my game. #lrnchat
7:40 pm carmean: Hi all. Colleen Carmean, eLearning adventurer at AZ State University. Phoenix. #lrnchat
7:40 pm bacapmath: Pete Horne, Bridgton, ME = math, post-graduate education (college prep, grade 13) #lrnchat
7:40 pm lrnchat: Q0 (our weekly #lrnchat welcome, also check out @lrn2day) What have you learned today? If nothing fabulous, what have you learned this week?
7:40 pm Mary_a_Myers: RT @hashtager: followers, #lrnchat, starts now. Search the hashtag #lrnchat and then join the conversation #lrnchat
7:40 pm roninchef: @oxala75 Watched B. Sterling’s keynote to Layar. Been listening to W. Gibson’s Spook Country and using Layar on my G1. A good week #lrnchat
7:40 pm mizminh: minh east coast Australia , freelance generalist, learner, worker with kids in various forms #lrnchat
7:41 pm JaneBozarth: Y’all who are DMing me I probably won’t get there for awhile. Hands full with #lrnchat and @gminks’ homework
7:41 pm Quinnovator: #lrn2day #lrnchat learned this week that Virtual Worlds may be closer to ready for primetime than I thought for social learning
7:41 pm Mary_a_Myers: Today, I learned that the book Awake at Work is an essential tool to happiness. #lrnchat
7:41 pm tmiket: I learned about the Selection & Visibility pane in PPT2007 via @elearning. *LOVE IT!!! #lrnchat
7:41 pm busynessgirl: Today I learned that Wolfram Alpha does not graph vertical lines (at least, I can’t figure out how to do it). #lrnchat
7:41 pm mharttrup: Mike from KWaterloo – SME’s never seem to have the time, eh! #lrnchat
7:41 pm tgrevatt: I learned that it appears to be time to put ski racks on cars in Ottawa – 2 sitings today! Maybe US visitors !? Crazy. #lrnchat
7:42 pm Quinnovator: @Tim_M_Martin that’d require that I know how #lrnchat
7:42 pm kelly_smith01: I researched Scenario-Based Learning and also read about the history of the FINE candy Milk Duds #lrnchat
7:42 pm JaneBozarth: I learned about Twitterfall duh WHERE have I been? #lrnchat
7:42 pm SueOnTheWeb: I have learnt to be more patient. #lrnchat
7:42 pm tjmeister: RT @Quinnovator: learned this week that Virtual Worlds may be closer to ready for primetime than I thought for social learning #lrnchat
7:42 pm LearnNuggets: Kevin Thorn: Memphis. Grahpics designer, Elearning Developer and just trying to understand it all #lrnchat
7:42 pm jenisecook: Q0 This week, learned that clients want to do the Dev work, and let me ID w/ the SMEs. #lrnchat
7:42 pm JaneBozarth: I also finally started reading “Groundswell” and learned about adults who love Lego #lrnchat
7:42 pm philharriman_ek: Greetings, also, from Grace the tripod cat who is keeping my company while I #lrnchat
7:43 pm marciamarcia: Marcia Conner, rural VA, travel a bunch recently to real cities. Social media & learning strategist. @lrnchat founder & alterego. #lrnchat
7:43 pm kasey428: RT @SueOnTheWeb: I have learnt to be more patient. >Me, too #lrnchat
7:43 pm LearnNuggets: I learned that I am NOT smarter than a 6th grader #lrnchat
7:43 pm jwillensky: Q0 I’ve learned how to use Adobe Soundbooth, & also how to batch convert .wav to .mp3 using twigs and small stones. #lrnchat
7:43 pm alicia_anderson: Hello from Boston.. in online content and soon community management for a publishing company (math and stats) #lrnchat
7:43 pm JaneBozarth: RT @Mary_a_Myers: Today, I learned that the book Awake at Work is an essential tool to happiness. #lrnchat
7:43 pm gminks: I learned that editing camtasia videos takes a lonnnnggg time #lrnchat
7:43 pm JaneBozarth: Ha! RT @LearnNuggets: I learned that I am NOT smarter than a 6th grader #lrnchat
7:43 pm bacapmath: Today I learned introducing a fellow teacher to moodle can bring happiness. #lrnchat
7:43 pm KatieStroudPro: #lrnchat Q0) I learned that I know things…
7:43 pm jenisecook: Q0 I just learned about StoryCorps a few mins. ago! #lrnchat
7:43 pm LearnNuggets: @jwillensky Whew! At least you didn’t have to use the big rocks! #lrnchat
7:44 pm tgrevatt: I also learned about Twittercamp – thx to @bschlenker Looking to use it to show off twttr at a conf next week #lrnchat
7:44 pm usablelearning: I learned that captivate 4 runs slooooooow #lrnchat
7:44 pm philharriman_ek: #lrnchat I re-learned today the importance of wisely picking battles, i.e. success through creative neglect.
7:44 pm Priaak: I learned that there are people still out there who believe learning cannot be fun #lrnchat
7:44 pm Quinnovator: @JaneBozarth uh oh. Dare I ask: what’s Twitterfall? Or, rather, why should I know about it? #lrnchat
7:44 pm alicia_anderson: Q0. This week I’ve been learning about figure-drawing programs like mathillustrations #lrnchat
7:44 pm JaneBozarth: RT @philharriman_ek: #lrnchat I re-learned today the importance of wisely picking battles, i.e. success through creative neglect.
7:44 pm kelly_smith01: RT @philharriman_ek: #lrnchat I re-learned today the importance of wisely picking battles, i.e. success through creative neglect. #lrnchat
7:44 pm JaneBozarth: I also learned that the Peter Principle is alive and well. #lrnchat
7:45 pm LearnNuggets: @JaneBozarth This 6th grade homework is harder than a week at work! #lrnchat
7:45 pm tmiket: RT @JaneBozarth: RT @philharriman_ek: #lrnchat I re-learned today the importance of wisely picking battles, i.e. success through creativ …
7:45 pm Mary_a_Myers: @philharriman_ek love the phrasing: success through creative neglect…will have to learn more #lrnchat
7:45 pm kelly_smith01: creative neglect mmmmmmmmmmmmmmmm #lrnchat
7:45 pm everyselearning: I learned all about blogging from my new friend @Dave_Ferguson Thank you Dave! #lrnchat
7:45 pm LearnNuggets: RT @Mary_a_Myers: @philharriman_ek love the phrasing: success through creative neglect…will have to learn more #lrnchat
7:45 pm roninchef: @gminks For my heavier video lifting I use Premier Elements. Consumer grade video suite. Low learning curve, low cost. #lrnchat
7:45 pm KatieStroudPro: #lrnchat Q0) I also learned how to do less with less. #doless
7:46 pm oxala75: Q0) i learned that power shifts open opportunity fissures #lrnchat
7:46 pm bschlenker: #lrnchat Q0) I learned a little about camtasia for the Mac
7:46 pm mizminh: I learned that blacksmith forges are always on dirt floor #lrnchat
7:46 pm JaneBozarth: @Quinnovator Can search, edit, rearrange, yada, tweets. Thinking of use in user-created case studies etc. Go take a look. #lrnchat
7:46 pm alicia_anderson: I also learned that showing up to face-to-face meetings CAN make a huge difference in working relationships #lrnchat
7:46 pm lrnchat: Q1) What are the challenges working with subject matter experts? #lrnchat
7:46 pm Quinnovator: @everyselearning @Dave_Ferguson is da man! #lrnchat
7:46 pm kasey428: I learned that “technology is the enabler not the driver.” #lrnchat
7:46 pm wlonline: RT @lrnchat: Q1) What are the challenges working with subject matter experts? #lrnchat
7:46 pm jwillensky: @LearnNuggets Good point. I have an attitude problem🙂 #lrnchat
7:46 pm carmean: Twittercamp? Twitterfall? StoryCorps? You guys know so much more than me! #lrnchat
7:46 pm sahana2802: RT @lrnchat Q1) What are the challenges working with subject matter experts? #lrnchat
7:47 pm busynessgirl: I don’t think I’ve shared this yet. I’ve started beginning every class with “What have you learned this week?” (not in my class) #lrnchat
7:47 pm KatieStroudPro: #lrnchat Q0) Oh, and I also learned that you need to let learners hold the spoon, thanks to @JaneBozarth
7:47 pm JaneBozarth: @LearnNuggets Yeah but you know what? Their homework is stuff I can’t do b/c I NEVER NEEDED IT ONCE IN MY WHOLE ADULT LIFE. #lrnchat
7:47 pm Mary_a_Myers: i also learned that Guinness tastes good pretty much any day, but especially on its 250th anniversary🙂 #lrnchat
7:47 pm ShawnShepard: Hi, it’s Shawn from Edtec685 #lrnchat
7:47 pm usablelearning: RT Q1) What are the challenges working with subject matter experts? #lrnchat
7:47 pm everyselearning: I think we’re all avoiding the SME issue #lrnchat
7:47 pm LearnNuggets: Q1 SME’s don’t necessarily understand the concept of development time. #lrnchat
7:47 pm roninchef: I learned I still love animating with Flash. Even though I sometimes think the program has gotten past me. #lrnchat
7:47 pm richardsheehy: q0: i learned that sometimes you can get a 2-wheel drive truck stuck on just wet grass. #lrnchat
7:47 pm JaneBozarth: @alicia_anderson For the better?🙂 #lrnchat
7:47 pm tgrevatt: Q1) make sure SME has clear understanding of the roles and responsibilities of the team and their own ones #lrnchat
7:47 pm tjmeister: I just learned 1 way to get Wolphram|Alpha to plot a vertical line parametric plot (4, t), t=-10..10 #lrnchat
7:48 pm Quinnovator: @SueSchnorr attended 3DTLC conf in SJ yesterday (where @KoreenOlbrish & @moehlert are still). Good case studies. need to blog? #lrnchat
7:48 pm jwillensky: Q1 Availability, baggage, availability, bi-directional misunderstanding, availability. #lrnchat
7:48 pm JaneBozarth: RT @lrnchat: Q1) What are the challenges working with subject matter experts? #lrnchat
7:48 pm LearnNuggets: Q1: SME’s forget to add training in the scope of their project and are reminded at…oh, about implementation time. #lrnchat
7:48 pm tmiket: #1 challenge in working w/ SMES is just getting their time Very busy and in demand follks usually #lrnchat
7:48 pm busynessgirl: Q1: What do you mean challenges? We SMEs aren’t challenges, are we? #lrnchat
7:48 pm SueOnTheWeb: Q1. That they aren’t always experts even though they “think” they are. #lrnchat
7:48 pm Quinnovator: RT @lrnchat: Q1) What are the challenges working with subject matter experts? #lrnchat
7:48 pm carmean: Q1: challenge in knowing who knows what/who has reins of what. Establishing roles and boundaries anew each SME. #lrnchat
7:48 pm gminks: I am an SME who develops courses. So I am not sure how to react to this topic.🙂 #lrnchat
7:48 pm jenisecook: Q!1 Making sure you have the highest level SME/stakeholder involved. #lrnchat
7:48 pm kasey428: Q1) When SMEs believe that their expertise extends into areas they aren’t…experts. #lrnchat
7:48 pm PearlFlipper: Hi, it’s Laura from Edtec685 joining #lrnchat tonight from Omaha, NE and bringing 5 “friends”
7:48 pm JoanVinallCox: #lrnchat I learned that it’s a long way from video of presentations to file to students!
7:48 pm thorprichard: @JaneBozarth @Quinnovator: If you like Twitterfall, you’ll probably enjoy twubs.com even more. #lrnchat #lrnchat http://twubs.com/lrnchat
7:48 pm JaneBozarth: Q1: Helping them focus on critical/must know, not everything-there-is-to-know #lrnchat
7:48 pm philharriman_ek: Q1 SMEs can be so deep into their subject that it can take real effort to find the learner context. #lrnchat
7:48 pm KatieStroudPro: #lrnchat Q1) SMEs don’t like to read.
7:48 pm Quinnovator: Q1: SME’s don’t know how they do what they do (cognitively compiled), so have to work to get the right focus #lrnchat
7:49 pm oxala75: @carmean i’m sure that’s not entirely true. in any event, that’s why we’re all here – 2 learn from each other #lrnchat
7:49 pm eduinnovation: The inability to see things with new eyes #lrnchat
7:49 pm tgrevatt: Q1) make sure SME and client (their/your bost) are well aligned #lrnchat
7:49 pm JaneBozarth: @thorprichard It never ends… thanks for one more shiny object! #lrnchat
7:49 pm jolynnhernandez: Joanna Lynn Learning mgmt, perf mgmt, developer of processes, organization dev, build teams, mgr training, learner #lrnchat
7:49 pm alicia_anderson: @JaneBozarth Definitely for the better, to my surprise🙂 #lrnchat
7:49 pm Mary_a_Myers: q1) reminding SME that they are not IDs…they are essential but should stick to the task at hand. #lrnchat
7:49 pm usablelearning: Q1 – I think the hardest part of working w SMEs is getting them to remember what it was like to NOT know everything. #lrnchat
7:49 pm tmiket: Challenge to get SMEs to think like a novice. They’ve forgotten how much they’ve learned along the way #lrnchat
7:49 pm PearlFlipper: Q1 One of the challenge is they want to include EVERYTHING?! #lrnchat
7:49 pm jenisecook: Q1 Highest level SME could ixnay the content because he/she wasn’t consulted from the beginning. #lrnchat
7:49 pm gminks: where is the SME love? #lrnchat
7:49 pm Quinnovator: Q1: SME’s need to be sold on the value of their role, but also kept from overemphasizing their value😉 #lrnchat
7:49 pm LearnNuggets: Q1: SME’s forget what it’s like not to know. #lrnchat
7:50 pm richardsheehy: q1: being the “expert” means that they have forgotten a lot of the fine grained detail of what they do. #lrnchat
7:50 pm Quinnovator: RT @tgrevatt: Q1) make sure SME and client (their/your bost) are well aligned #lrnchat
7:50 pm Priaak: Q1) Time a big problem, getting them to understand the limitations of a tool #lrnchat
7:50 pm JaneBozarth: Q1 The people the organization thinks are SMEs often are not really the ones you need #lrnchat
7:50 pm Quinnovator: RT @philharriman_ek: Q1 SMEs can be so deep into their subject that it can take real effort to find the learner context. #lrnchat
7:50 pm busynessgirl: Maybe you all need to find better SMEs? #lrnchat
7:50 pm kelly_smith01: Q1 An SME acting as the approver, master, know-all, intervention expert, etc. #lrnchat
7:50 pm LearnNuggets: RT @usablelearning: Q1 – The hardest part of working w SMEs is getting them to remember what it was like to NOT know everything. #lrnchat
7:50 pm kasey428: SMEs can scramble a project timeline quicker than IT #lrnchat
7:50 pm oxala75: yep! RT @Quinnovator: Q1: SME’s don’t know how they do what they do (cognitively compiled), so have to work to get the right focus #lrnchat
7:50 pm eduinnovation: @Quinnovator Sounds like the “Curse of Knowing.” #lrnchat
7:50 pm tmiket: Not to bash SMEs at all. Couldn’t do my job w/o them. #lrnchat
7:50 pm JaneBozarth: RT @usablelearning: hardest part of working w SMEs is getting them to remember what it was like to NOT know everything. #lrnchat
7:50 pm KatieStroudPro: #lrnchat Q1) correction: SMEs don’t like to read the stuff we need them to edit.
7:51 pm tgrevatt: Eloquently put! RT @kasey428: SMEs can scramble a project timeline quicker than IT #lrnchat
7:51 pm Quinnovator: @gminks speak from the SME side, we should have it! #lrnchat
7:51 pm bschlenker: Q1: SME’s forget what it’s like not to know. #lrnchat (via @LearnNuggets)
7:51 pm SueSchnorr: #lrnchat SMEs can go off on tangents or get too detailed; good to set the expectation from the start….. ‘I may have to ‘shift gears’
7:51 pm gminks: srsly!! RT @busynessgirl: Maybe you all need to find better SMEs? #lrnchat
7:51 pm roninchef: RT @usablelearning: I think the hardest part of working w SMEs is getting them to remember what it was like to NOT know everything. #lrnchat
7:51 pm Quinnovator: RT @LearnNuggets: Q1: SME’s forget what it’s like not to know. #lrnchat
7:51 pm tmiket: @kasey428 IT doesn’t do anything fast😎 #lrnchat
7:51 pm jwillensky: RT @gminks: where is the SME love? <– Agree! Thanking the SMEs is #1 rule, IMO. #lrnchat
7:51 pm LearnNuggets: @gminks We love SME's! They keep us from being bored.🙂 #lrnchat
7:51 pm JoanVinallCox: #lrnchat I can help SMEs & myself by NOT knowing their area & asking questions
7:51 pm bacapmath: q1: I think as SMEs we need to be in the frame of mind that those seeking help, aren't but have potential to be. Treat kindly #lrnchat
7:51 pm usablelearning: I mean "know everything" in a good way, btw. Most of the SMEs I've worked with have been awesome, smart, cool people #lrnchat
7:52 pm tmiket: Totally agree! RT @JoanVinallCox: #lrnchat I can help SMEs & myself by NOT knowing their area & asking questions
7:52 pm kasey428: RT @tmiket: @kasey428 IT doesnt do anything fast😎 #lrnchat
7:52 pm Quinnovator: Q1: SMEs do knowledge dump because can't access their own compiled thinking, need to refocus on 'able to do'! #lrnchat
7:52 pm JaneBozarth: Q1 My biggest challenge is not the SME, it's finding the RIGHT SME #lrnchat
7:52 pm thorprichard: @LearnNuggets +1 Yes, it's a curse at times… I need a "SME-disabled" switch. #lrnchat #lrnchat http://twubs.com/lrnchat
7:52 pm kelly_smith01: An SME may know how he/she does it but may not know how it is done the correct way or mortals. #lrnchat
7:52 pm tgrevatt: Q1) SME's like to edit their own edits #lrnchat
7:52 pm bschlenker: Q1 One of the challenge is they want to include EVERYTHING?! #lrnchat (via @PearlFlipper)
7:52 pm LearnNuggets: Q1: I love my SME's. Just wish they'd share the love BEFORE their project goes live! #lrnchat
7:52 pm PearlFlipper: RT @#lrnchat I can help SMEs & myself by NOT knowing their area & asking questions
7:52 pm alicia_anderson: q1. I don't have too many challenges with SMEs other than when their "real job" gets in the way #lrnchat
7:53 pm busynessgirl: RT @JaneBozarth: Q1 My biggest challenge is not the SME, its finding the RIGHT SME /// THANK YOU. #lrnchat
7:53 pm oxala75: @JaneBozarth true. the ones the send are often not the ones you need. #lrnchat
7:53 pm LearnNuggets: HA!!! So true! RT @tgrevatt: Q1) SMEs like to edit their own edits #lrnchat
7:53 pm kasey428: Many (most???) SMEs can't write, but don't believe it. #lrnchat
7:53 pm PearlFlipper: RT @Q1) SME's like to edit their own edits #lrnchat outcome #lrnchat
7:59 pm KatieStroudPro: #lrnchat Q1) SMEs are sometimes not very available.
7:59 pm gminks: RT @busynessgirl: RT @tjmeister: Sometimes SMEs abilities in other areas may be “misunderestimated” by IDs #lrnchat
7:59 pm Quinnovator: @SueSchnorr ? No. I need to blog the conf, but just been busy today! #lrnchat
7:59 pm oxala75: @LearnNuggets actually, that doesn’t bother me so much, as long as they’re willing to consider explanations #lrnchat
7:59 pm kelly_smith01: RT @Dave_Ferguson: A key distinction between exemplary performer (does the job) and SME (used to do / know it well). #lrnchat
7:59 pm usablelearning: Q1 – The access thing can be tough — usually doing SME on top of another full time job #lrnchat
7:59 pm Dave_Ferguson: @ShawnShepard I have heard training / instr. designers / SoMe talking heads use one or two words of jargon as well. #lrnchat
7:59 pm Mary_a_Myers: RT @Dave_Ferguson: A key distinction betwn exemplary performer (does the job) and SME (used to do/know it well). Often overlooked. #lrnchat
8:00 pm JoanVinallCox: RT @Quinnovator: RT @Mary_a_Myers: biggest challenge – learning to adapt to diff SMEs & find approach to extract required info #lrnchat
8:00 pm gminks: I am having problems w this topic. How can you all be for Learning 2.0 but be so hard on SMEs? I don’t get it!!! #lrnchat
8:00 pm LearnNuggets: Followers of LearnNuggets: We’re participating in a live chat session tonight. Join us by following the #lrnchat hashtag. #lrnchat
8:00 pm tgrevatt: SME needs tight guidelines for writing, they love to write so much and then v diff to pare down to fit to your content framework #lrnchat
8:00 pm JaneBozarth: Can I flip the Q? What about when YOU are the SME? What are the challenges? #lrnchat
8:00 pm carmean: SME: When the don’t know what we do and we don’t know what they do, some learnin’ has to take place. Every time. #lrnchat
8:00 pm kasey428: SME vs. SME.”I right,” “No, I right. ” “No, I am.” “You are not!” Battling SMEs drive me nuts. Ego issues. #lrnchat
8:01 pm Priaak: Q1) Have to use different approaches for internal SME and client SME – different challenges #lrnchat
8:01 pm busynessgirl: RT @gminks: I am having problems w this topic. How can you all be for Learning 2.0 but be so hard on SMEs? I dont get it!!! /agreed #lrnchat
8:01 pm LearnNuggets: @oxala75 It’s getting them to listen. SME is synonomous with EGO #lrnchat
8:01 pm JaneBozarth: MY challenges when I AM the SME: People don’t know what they want. #lrnchat
8:01 pm PearlFlipper: Exactly, especially executive SMES: #lrnchat Q1) SMEs are sometimes not very available.
8:01 pm Quinnovator: RT @ShawnShepard: SMEs sometime use so much jargon, they’re speaking a different language #lrnchat
8:01 pm Dave_Ferguson: @gminks I think we’ve got 6 – 8 images of what SME means (not including Capt. Hook’s first mate). #lrnchat
8:01 pm LearnNuggets: RT @kasey428: SME vs. SME.”I right,” “No, I right. ” “No, I am.” “You are not!” Battling SMEs drive me nuts. Ego issues. #lrnchat
8:01 pm jwillensky: RT @carmean: SME: When the don’t know what we do and we don’t know what they do, some learnin’ has to take place. Every time. #lrnchat
8:01 pm lrnchat: Just joining us and not sure what’s the question? You can always check @lrnchat #lrnchat
8:01 pm gminks: @Dave_Ferguson LOL #lrnchat
8:01 pm PearlFlipper: RT @Can I flip the Q? What about when YOU are the SME? What are the challenges? #lrnchat
8:01 pm reward75: jargon is fine as long as it’s explained, people should the correct terms #lrnchat
8:01 pm busynessgirl: RT @Dave_Ferguson: @gminks I think weve got 6 – 8 images of what SME means (not including Capt. Hooks first mate). LOL #lrnchat
8:02 pm usablelearning: @gminks Love my SMEs (mostly) #smeLove #lrnchat
8:02 pm JoanVinallCox: #lrnchat – SME – problem – think in text not in Communication 2.0 text, image, video, audio – sometimes hard to transliterate
8:02 pm SueSchnorr: @Quinnovator Oh, ok, Great. I’ll look forward to your blog! Would you send me site? Thanks! #lrnchat
8:02 pm ShawnShepard: It’s difficult to explain what I’m trying to communicate #lrnchat
8:02 pm carmean: @janebozarth asks about me as SME: well, then it’s a match made in heaven. #lrnchat
8:02 pm Quinnovator: @gminks wait till we get to how SMEs are valuable, but it’s not that they’re bad, it’s just sometimes hard to work with them #lrnchat
8:02 pm spotlearning: Late for #lrnchat Doh! and it’s SME night!😉
8:02 pm sbethm: For anyone else that is clueless out there (or just couldn’t find an explanation in the fast-paced #lrnchat), SME = subject matter expert
8:02 pm gminks: @Quinnovator its hard to work with IDs that are not SMEs too #lrnchat
8:03 pm DrBrewhaha: Interesting discussion. Noob here thx to @busynessgirl. Is #lrnchat a regularly scheduled thing.
8:03 pm jenisecook: Q1 SMEs just don’t have time because they have so much on their desks. Hard to schedule meetings. #lrnchat
8:03 pm Dave_Ferguson: @kasey428 1/2 I’ve had some success w/ 2-3 SMEs, in complex areas, each saying how she’d deal w/ problem, then examine as group… #lrnchat
8:03 pm tmiket: Everyone is a SME just on different topics #lrnchat
8:03 pm kelly_smith01: @JaneBozarth Flip Q -> There must be a plan. What outome R we looking at? What is the environment? As an SME I must answer these #lrnchat
8:03 pm busynessgirl: @DrBrewhaha Every Thursday night 8:30pm EDT. #lrnchat
8:04 pm Quinnovator: remember when doing nursing content, one told me “get N nurses in a room, get N+1 opinions” #lrnchat
8:04 pm LearnNuggets: @busynessgirl @gminks. I’m not a SME. I don’t know about prod. knowldg, sales strategy, etc. I know learning. Equal respect is all. #lrnchat
8:04 pm KatieStroudPro: #lrnchat Q1) Soometimes I don’t know what questions to ask a SME.
8:04 pm Mary_a_Myers: i think it’s like any working relationship. it takes some adjustment to get that “magical’ place of free information flow and trust #lrnchat
8:04 pm richardsheehy: q1: my experience with sme’s in a production job is often to video them performing a task and have them deconstruct what they do #lrnchat
8:04 pm LearnNuggets: RT @tmiket: Everyone is a SME just on different topics #lrnchat
8:04 pm softqual: SMEs often cannot describe how they do what they do or arrive at answers, making knowledge transfer (to people or systems) hard #lrnchat
8:04 pm gminks: I’ve had to argue to keep critical content I’ve developed in a course because the ID didn’t think it was important. #lrnchat
8:04 pm busynessgirl: IDs often think that you (the SME) cannot possibly know anything above what they know and can be quite snooty. #lrnchat
8:04 pm Dave_Ferguson: @kasey428 2/2 …but this demands LOTS of SME time, including explaining the no-right-answer approach to complex skills. #lrnchat
8:05 pm kelly_smith01: RT @richardsheehy: q1: video them (sme) performing a task and have them deconstruct what they do #lrnchat
8:05 pm allisunelearns: .@KatieStroudPro #lrnchat Knowing right questions to ask of my SME most key for me unlocking the knowledge & context I need #lrnchat
8:05 pm tgrevatt: Sometimes we shortchange SMEs by not giving them enough info to ‘get’ what we are up to – jargon goes both ways #lrnchat
8:05 pm Dave_Ferguson: @DrBrewhaha Yep, each Thurs pm. See lrnchat.wordpress.com for pas transcripts. #lrnchat
8:05 pm gminks: And usually that argument happens 3 months after I finished the project, and once I’m immersed in a new project. #lrnchat
8:05 pm spotlearning: Q1. Challenges working with SMEs for me center around open communications in both directions. #lrnchat
8:05 pm kasey428: @Dave_Ferguson I had one fly into DC to meet w/the other. I negotiated a truce for the sake of the material. #lrnchat
8:06 pm LearnNuggets: @richardsheehy: How well does that work? SME’s deconstructing the video. #lrnchat
8:06 pm tmiket: @gminks I’ve had to argue to keep content OUT b/c of the info overload more often than getting it in #lrnchat
8:06 pm oxala75: @jenisecook i’ve been experimenting with desktop sharing programs to allow SMEs to meet without having to schlep. #lrnchat
8:06 pm busynessgirl: I’ve had to argue with IDs for the use of critical learning technology that was not allowed. They didn’t know content area at all. #lrnchat
8:06 pm spotlearning: Another thing we need to do in e-Learning is get our SMEs involved early and deeply enough for buyin. #lrnchat
8:06 pm visualrinse: SMEs are never given scheduled time to “be” SMEs. It’s often heaped on them in addition to their already full plates. #lrnchat
8:06 pm JaneBozarth: Design is done when there’s nothing left to take out. #lrnchat
8:06 pm gminks: @tmiket then develop the course differently – sometimes the info needs to be transmitted. maybe not all at once. #lrnchat
8:07 pm Mary_a_Myers: RT @spotlearning: Another thing we need to do in e-Learning is get our SMEs involved early and deeply enough for buyin. #lrnchat
8:07 pm J_Schulz: @gminks Then I would argue that your ID didn’t follow a critical task analysis. #lrnchat
8:07 pm Priaak: @gminks: many times the SME feels all the content is important… #lrnchat
8:07 pm Dave_Ferguson: Overload esp. a problem if SME believes lotsa content = coverage = good. (That’s true for clients as well.) #lrnchat
8:07 pm LearnNuggets: RT @allisunelearns (via @KatieStroudPro) Knowing right questions to ask SME is key for me unlocking the knowledge & context I need #lrnchat
8:07 pm Quinnovator: maybe benefits to ID not being SME, novice perspective? RT @gminks: @Quinnovator its hard to work with IDs that are not SMEs too #lrnchat
8:07 pm softqual: @richardsheehy Human Factors folks I knew used video approach to elicit info,. Even that could be too self-conscious for SMEs. #lrnchat
8:07 pm busynessgirl: RT @spotlearning: Another thing we need to do in e-Learning is get our SMEs involved early and deeply enough for buy-in. #lrnchat
8:07 pm roninchef: @allisunelearns Our current project’s SME is our org’s CIO. We have meetings just to decide what we should ask him on the topic. #lrnchat
8:07 pm JaneBozarth: Sharon Bowman asks: What if your time for this training got cut in half? What would you take out? #lrnchat
8:07 pm richardsheehy: @LearnNuggets they can at least explain what they are doing , why, and why it is important for someone else to learn #lrnchat
8:07 pm JoanVinallCox: #lrnchat – Got to go – Thanks for the usual fun!
8:07 pm tgrevatt: So true! RT @visualrinse SMEs are never given time to “be” SMEs. Its often heaped on them in addition to their already full plates. #lrnchat
8:08 pm KatieStroudPro: @allisunelearns agreed. good to know the right questions for unlocking knowledge and context. #lrnchat
8:08 pm doctumlearning: How often are SMEs given effectively collaboration tools to pariticpatr with editors and developers? Not often enough, IMHO. #lrnchat
8:08 pm gminks: @J_Schulz our IDs dont develop the training, just check it. Its a weird setup. All of the course developers are SMEs in their tech #lrnchat
8:08 pm spotlearning: RT @visualrinse: SMEs are never given scheduled time time…often heaped on them in addition to their already full plates. #lrnchat
8:08 pm kasey428: Admittedly I resent it when a SME lectures me on how people learn. I don’t lecture the SME on accounting. #lrnchat
8:08 pm J_Schulz: @gminks IDs should facilitate agreement on critical knowledge based on required performance. SME should ensure performance target. #lrnchat
8:08 pm Dave_Ferguson: @visualrinse Re SME overschedule: yes, this is often a symptom of organization’s lack of understanding (or commitment). #lrnchat
8:08 pm kelly_smith01: I did videotape once. It worked very well. Pulled SMEs off the line to review tape. But it was very high level – not much detail. #lrnchat
8:08 pm tmiket: @gminks Often SMEs want every minute detail for every possibility which isn’t really reasonable is it? #lrnchat
8:08 pm jenisecook: Q1 It’s hard to work with SMEs who think they’re IDs.😉 #lrnchat
8:08 pm spotlearning: @visualrinse Yes, they’re often the most competent, sought-after people, aren’t they? #lrnchat
8:09 pm softqual: Even people who aren’t SMEs can have a hard time explaining how they do what they do and know what they know. A general problem. #lrnchat
8:09 pm everyselearning: This is why I like writing training for established software that have books already written about them. I become SME. Then write. #lrnchat
8:09 pm JaneBozarth: RT @kasey428: Admittedly I resent it when a SME lectures me on how people learn. I don’t lecture the SME on accounting. #lrnchat
8:09 pm Dave_Ferguson: @Quinnovator I think designer/developer can err badly by thinking he/she knows enough about subject, let alone as much as SME. #lrnchat
8:09 pm oxala75: @Quinnovator i agree. our newness is perennially one of our strengths #lrnchat
8:09 pm J_Schulz: @gminks What do they check it against? #lrnchat
8:09 pm kelly_smith01: Question of SMEs cannot reflect bias or pushing SME into a direction. #lrnchat
8:09 pm Dave_Ferguson: @spotlearning Sometimes, I’m afraid, SME is just the stuckee. #lrnchat
8:09 pm gminks: @tmiket but can a non-SME really determine what is critical to the topic? Isn’t that why you need the SME in the first place? #lrnchat
8:09 pm tmiket: @spotlearning We tend to ride our best horses the hardest don’t we? #lrnchat
8:09 pm tgrevatt: Indeedy RT @spotlearning: @visualrinse Yes, theyre often the most competent, sought-after people, arent they? #lrnchat
8:09 pm bschlenker: IDs often think that you (the SME) cannot possibly know anything above what they know and can be quite snooty. #lrnchat (via @busynessgirl)
8:09 pm gminks: @J_Schulz corp standards mostly #lrnchat
8:09 pm californiakara: @JaneBozarth Q1 SMEs who get into the “how” instead of just presenting the biz case & letting IDs figure it out #lrnchat
8:09 pm Quinnovator: @SueSchnorr learnlets.com #lrnchat
8:10 pm Priaak: Just wondering what phase is the SME typically involved in most organizations – design, storyboard #lrnchat
8:10 pm kasey428: @doctumlearning I am working w/SMEs on a project where we are using a collaborative space online. It was tough getting buy-in. #lrnchat
8:10 pm busynessgirl: I resent it when an ID implies that I DON’T understand how people learn. #lrnchat
8:10 pm kasey428: RT @busynessgirl: I resent it when an ID implies that I DONT understand how people learn. #lrnchat
8:11 pm J_Schulz: @gminks It sounds like your IDs are more like technical writers or editors, not ppl focused on performance improvement. #lrnchat
8:11 pm gminks: My entire group was taught how to do ID so we’d understand the basics. One reason I wanted to pursue my grad degree #lrnchat
8:11 pm tmiket: @gminks Not usually which is exactly my point #lrnchat
8:11 pm usablelearning: @Priaak Used to do rapid prototyping w/ SMEs – very fun #lrnchat
8:11 pm Dave_Ferguson: @busynessgirl On the other hand, don’t you find that lots of people have as their model of learning… high school? #lrnchat
8:11 pm lrnchat: Q2) What tips do you have for working effectively with SMEs? #lrnchat
8:11 pm gminks: @J_Schulz to be honest our IDs are not really IDs, the developers are #lrnchat
8:11 pm LearnNuggets: @Priaak SME should involve training in their scope a project. Training (in my view) should not have to seek them. #lrnchat
8:11 pm kelly_smith01: use an SME to weigh importance after initial questioning and documenting of process. Documentation of process must be clear 4 SME. #lrnchat
8:12 pm spotlearning: @Dave_Ferguson Really, the quality of SMEs is all across the board, isn’t it. So our approaches must also be, I suppose. #lrnchat
8:12 pm SueSchnorr: THANK YOU @Quinnovator learnlets.com #lrnchat
8:12 pm J_Schulz: @gminks By ‘developer’ you mean SME, or another role in the process? #lrnchat
8:12 pm roninchef: @Priaak We gather their data. We (IT Training Team) design and make story boards with what we have and then ask the SME for input. #lrnchat
8:12 pm usablelearning: Q2) How to work w SMEs > get them to tell stories #lrnchat
8:12 pm bacapmath: @spotlearning Re buy-in… key is to SHOW how it can be beneficial. That’s how I got another teacher hooked into moodle today. #lrnchat
8:12 pm Dave_Ferguson: Q2: ask about outcomes/results: what does this process/procedure produce? Can become easier to explore alt. paths. #lrnchat
8:12 pm andyjanning: #lrnchat q2 we coach them to be co-facilitators of content or get directly involved in measuring and/or reporting of training results
8:12 pm carmean: @busynessgirl Well, that is a rude ID indeed. Perhaps it’s a mutual being heard issue? #lrnchat
8:12 pm kellygarber: Q2 – respect them! design can only go so far – content must be accurate. #lrnchat
8:13 pm ethankuniyoshi: Q1) What are the challenges working with subject matter experts? #lrnchat � hard to get them to see forest from the trees
8:13 pm J_Schulz: @usablelearning Love stories! Good idea. #lrnchat
8:13 pm kelly_smith01: Q2 Have a clear agenda. Have a clear and defined series of probing questions. Bring documentation/video to assist. #lrnchat
8:13 pm gminks: Here’s how I answered the ASTD big question about SMEs http://bit.ly/2ghJag #lrnchat
8:13 pm KatieStroudPro: #lrnchat Q2) develop a relationship with your SMEs.
8:13 pm tmiket: Q2 Get to know SMEs and which way they prefer to be approached. Gotta have good ppl skills to be good at working with SMEs #lrnchat
8:13 pm Priaak: Q2) Important to get the SME understand your processes, deliverables – especially tech SMEs new to learning #lrnchat
8:13 pm JaneBozarth: Q2 How to work with SMEs: Know what you want. Get it. Don’t keep going back for more time. #lrnchat
8:13 pm Quinnovator: @Dave_Ferguson but have to be sharp to recognize knowledge dump and turn around to meaningful behavior change, job is not easy #lrnchat
8:13 pm californiakara: @JaneBozarth Q1b- same answer: try not to get into their “how” too much when I’m the SME #lrnchat
8:13 pm allisunelearns: RT @usablelearning: Q2) How to work w SMEs > get them to tell stories #lrnchat #lrnchat
8:13 pm LearnNuggets: Q2: Get in the KNOW-Learn the business, the strategy, the past. Anticipate & offer suggestions. Solid relationship goes a long way! #lrnchat
8:13 pm richardsheehy: RT @usablelearning: Q2) How to work w SMEs > get them to tell stories #lrnchat
8:14 pm busynessgirl: I also resent it when an ID implies that I can’t possibly understand tech tools because I don’t have a degree in ID. #lrnchat
8:14 pm marciamarcia: This all reminds me of The Music Man: What’s his line? And he doesn’t know the territory! Look, whaddaya talk, Whaddaya talk? #lrnchat
8:14 pm J_Schulz: Q2 – don’t start the conversation looking at content, start with expected performance. #lrnchat
8:14 pm tgrevatt: RT @tmiket: Q2 Get to know SMEs and how they prefer to be approached. Gotta have good ppl skills to be good at working with SMEs #lrnchat
8:14 pm jwillensky: Q2 Set expectations and process together. Ask open-ended questions. Say thank you. #lrnchat
8:14 pm carmean: RT @lrnchat: Q2) What tips do you have for working effectively with SMEs? #lrnchat
8:14 pm Dave_Ferguson: Q2: give SME a copy of Mager’s “What Every Manager Should Know about Training.” (“here’s how I think…”) Well worth the $25. #lrnchat
8:14 pm doctumlearning: Should SMEs be brought in to define the learning objectives, or how to achieve them? #lrnchat
8:14 pm Quinnovator: RT @lrnchat: Q2) What tips do you have for working effectively with SMEs? #lrnchat
8:14 pm bacapmath: Q2 Patience (on both sides) Ditto for respect and listening. Problem is what is heard is often not what was meant. #lrnchat
8:14 pm PearlFlipper: q2) #LRNCHAT Validate their knowledge and contribution and help them understand you’re “NOT” the expert, but can help TRANSLATE for learners
8:14 pm JaneBozarth: Q2 Help them understand the position of the end user (for most of us, that’s the learner) #lrnchat
8:14 pm bschlenker: okay enough already – THIAGI! #lrnchat
8:14 pm gminks: @J_Schulz all of the developers where I work are expected to be SMEs. We design the courses, develop them, sometimes deliver them #lrnchat
8:14 pm jenisecook: Q2 Working w/ SMEs: http://bit.ly/4vWFiH #lrnchat
8:15 pm carmean: @busynessgirl Hell, I have degrees in tech and ID and I don’t understand the tech tools! #lrnchat
8:15 pm spotlearning: Q2) How to work w/SMEs: I like to “make it easy” for them to work with me. R E S P E C T. It pays. #lrnchat
8:15 pm Quinnovator: Q2: focus on the ‘what can they DO differently’, and resist knowledge dump #lrnchat
8:15 pm LearnNuggets: Q2: Communicate to all your SMEs about your world. How development time impacts deliveralbe #lrnchat
8:15 pm ShawnShepard: sometimes you have to let a SME vent before you get down to business #lrnchat
8:15 pm J_Schulz: @busynessgirl Yikes! I think you’re working with some really bad IDs – but I’ll monitor myself for similar bias. #lrnchat
8:15 pm andyjanning: #lrnchat Q2 our SME’s are a coalition of the willing. If they don’t want to help someone else improve, we don’t partner with them.
8:15 pm kasey428: @bschlenker I will drink to that! Grey Goose and cranberry juice #lrnchat
8:15 pm busynessgirl: Q2) It appears, from this discussion, that we need to include tips on finding more effective SMEs? #lrnchat
8:15 pm philharriman_ek: RT @usablelearning: Q2) How to work w SMEs > get them to tell stories #lrnchat
8:15 pm spotlearning: @bschlenker THIAGI is an SME I could work with.😉 #lrnchat
8:16 pm usablelearning: RT @J_Schulz Start with expected performance < Yes! Ask "But what are they going to DO with that?" repeatedly #lrnchat
8:16 pm jenisecook: Q2 Be kind to SMEs. Respect their time and knowledge. Become their business partner. #lrnchat
8:16 pm gminks: heh RT @bschlenker: okay enough already – THIAGI! #lrnchat
8:16 pm joe_deegan: Tough to get SME's to focus on the process rather than the end product. Especially for elearning #lrnchat
8:16 pm kelly_smith01: Also from the Music Man "Trouble" which startes with "T" rhymes with SME and ID #lrnchat
8:16 pm roninchef: Q2: Make sure they know that this won't just be an info dump. They will be required to be part of the process. Unless SME is CIO🙂 #lrnchat
8:16 pm tmiket: Listen. Listen and listen. Sometimes it's buried but they almost always say great stuff #SMElove #lrnchat
8:16 pm gminks: I think SME needs to go on the drink list #lrnchat
8:16 pm andyjanning: #lrnchat Q2 we have a huge silent auction and Appreciation Breakfast each year for all SME's. All senior mgmt attends to recognize them.
8:16 pm carmean: Q2: Make choices explicit and collaborative at each step. Eye on the prize instead of roles. #lrnchat
8:16 pm Priaak: Q2) Keep the PM out, talk directly with the SMEs, communicate the timeline and keep following up… #lrnchat
8:16 pm jenisecook: RT @LearnNuggets: Q2: Communicate to all your SMEs about your world. How development time impacts deliveralbe #lrnchat
8:16 pm richardsheehy: q2: ask them for ideas for how they would make their job better #lrnchat
8:16 pm californiakara: @Quinnovator Q2) 4 words: solid project scope doc #lrnchat
8:16 pm roninchef: RT @lrnchat: Q2) What tips do you have for working effectively with SMEs? #lrnchat
8:16 pm odguru: RT:@tgrevatt: shortchge SMEs by not giving info <Get the ones mid curve to help you write, experts to vet.
8:18 pm spotlearning: RT @Quinnovator: Q2: align what you and they are doing to business goals #lrnchat
8:18 pm planetrussell: @kelly_smith01 Say, you watch your phraseology! #lrnchat
8:18 pm oxala75: @lrnchat respecting their time, but insisting on procedure. it’s more complicated than just that, but that’s it in a nutshell. #lrnchat
8:18 pm Dave_Ferguson: @DrBrewhaha lrnchat is like the 3D magic eye puzzle — till you see it, you don’t see it. #lrnchat
8:19 pm ThomasStone: Q2 “So what you are saying is…” & then re-word their expert babble in layman’s language, so that you can use what they’ve given #lrnchat
8:19 pm Quinnovator: Q2: get them to tell you why they find this fascinating: key to tapping into motivation/engagement #lrnchat
8:19 pm bschlenker: @quinnovator You can’t tell me this conversation doesn’t send you down to the wine cellar😉 #lrnchat
8:19 pm marciamarcia: RT @DrBrewhaha: I must say that #lrnchat is one of the coolest things I’ve seen on Twitter. I was having doubts. #lrnchat
8:19 pm busynessgirl: RT @kelly_smith01: You want an SME who is so good at the job that they are so busy that they have little time to be an SME #lrnchat
8:19 pm joe_deegan: Q2: Separating “nice to know” from “need to do.” Sometimes SME’s think everything needs to be covered. #lrnchat
8:19 pm philharriman_ek: #lrnchat Q2: Restate what you think you just heard — for validation, and to prove that you really are listening!
8:19 pm ThomasStone: Hi everyone… joining in late this evening. Tom Stone, from Element K, Rochester, NY #lrnchat
8:20 pm usablelearning: Q2) Get a brand new “SME” in the room — somebody who has been at job 6-12 mos. They know what they don’t know #lrnchat
8:20 pm kelly_smith01: An SME knows the outocome of the job/process and does not know what the training will look like #lrnchat #lrnchat
8:20 pm ldguymn: Q2: Separating “nice to know” from “need to do.” Sometimes SME’s think everything needs to be covered. #lrnchat (via @joe_deegan)
8:20 pm JaneBozarth: RT @DrBrewhaha: I must say that #lrnchat is one of the coolest things I’ve seen on Twitter. I was having doubts…
8:20 pm bschlenker: @gminks @quinnovator @kasey428 okay I’m good now. Thanks for playing😉 Umm…what’s the topic again? #lrnchat
8:20 pm ShawnShepard: @usablelearning that’s the best kind of SME #lrnchat
8:20 pm tmiket: @usablelearning Those newbies are great for piloting your content #lrnchat
8:20 pm PearlFlipper: Just realized I prefer TweetChat to TweetDeck for this event. (That doesn’t make me a SME yet.) #lrnchat
8:21 pm doctumlearning: Q2) patronizing SMEs will get you confined to voicemail or email nonreplies eventually. #lrnchat
8:21 pm J_Schulz: @gminks I’ve never been in that situation. Kind of scary. You need business experts in the process early, not after it’s delivered. #lrnchat
8:21 pm spotlearning: @joe_deegan: I like PARTNERING with them to separate nice and need…but you are oh so right. They’re just too close. #lrnchat
8:21 pm JaneBozarth: RT @usablelearning: Q2) Get a brand new “SME” in the room — somebody who has been at job 6-12 mos. They know what they don’t know #lrnchat
8:21 pm Priaak: Respect SME time, constant communication on what has been completed and what needs to be done, and follow up #lrnchat
8:21 pm Quinnovator: @bschlenker beer, actually #lrnchat
8:21 pm LearnNuggets: RT @Dave_Ferguson give SME a copy of Mager’s “What Every Manager Should Know about Training.” Well worth the $25. #lrnchat
8:21 pm marciamarcia: Thx for reminder I need to write again about the transition from beginner>expert & benefit of “beginner’s mind.” #lrnchat
8:21 pm carmean: Q2: practice your profession? Learn their performance style and accomodate it. #lrnchat
8:21 pm ThomasStone: Also, explain to the SME a bit about what you are SME in (inst. design), sometimes they will become interested in your process #lrnchat
8:21 pm usablelearning: Q2) Re new “SMEs” – they know what it hurt not to know, recently #lrnchat
8:21 pm oxala75: @Quinnovator sometimes, frankly, i’m afraid of doing that🙂 #lrnchat
8:21 pm gminks: @J_Schulz we do….and are you saying the SMEs can’t be biz experts? #lrnchat
8:21 pm bschlenker: RT @Quinnovator: @bschlenker beer, actually << you have a beer cellar? #lrnchat
8:21 pm tmiket: RT @carmean: Q2: practice your profession? Learn their performance style and accomodate it. #lrnchat
8:21 pm TomRStone: RT @tgrevatt: Sometimes we shortchange SMEs by not giving them enough info to 'get' what we are up to – jargon goes both ways #lrnchat
8:22 pm JaneBozarth: Q2: ask, "How did you learn that?" #lrnchat
8:22 pm LearnNuggets: Q2: In addition to the SME, involve a new learner and a recent learner #lrnchat
8:22 pm jenisecook: Q2 Effective SME work = building a positive & proactive business relationship. #lrnchat
8:22 pm kasey428: Q2) Respect & include in project development team meetings on occasion. Sometimes it helps to know what the rest of us do. #lrnchat
8:22 pm LearnNuggets: RT @JaneBozarth: RT @DrBrewhaha: I must say that #lrnchat is one of the coolest things I've seen on Twitter. I was having doubts… #lrnchat
8:22 pm jmarrapodi: Hi y'all. #lrnchat is not happening from my BBY. On the way home frm teaching literacy tutor training class & looking fwd to the transcript.
8:22 pm gminks: @J_Schulz and we are involved in the biz process from the very beginning thru till after we deliver the training #lrnchat
8:22 pm jenisecook: #lrnchat Husband home with Tommy Burger. Thanks for your tweets! See you next week.
8:22 pm bschlenker: @marciamarcia YES! Beginners mind. Awesome concept! Understanding and applying would be a good thing with SMEs #lrnchat
8:23 pm richardsheehy: RT @JaneBozarth: Q2: ask, "How did you learn that?" #lrnchat (very important)
8:23 pm LearnNuggets: @TomRStone Hey Tom! #lrnchat
8:23 pm PearlFlipper: RT @tmiket RT @carmean: Q2: practice your profession? Learn their performance style and accomodate it. @Dave_Ferguson Always dying to ask client decision-maker “how much of this job involves multiple choice?” #lrnchat
8:30 pm tmiket: @PearlFlipper Most common mistakes and the mostly costly ones too. #lrnchat
8:30 pm carmean: Q2: I ask “how do we know that the learner knows what we need them to know?’ #lrnchat
8:30 pm Quinnovator: @californiakara exactly, and that’s when you say “what can they do differently if they know that” bring it back round to decisions #lrnchat
8:31 pm ShawnShepard: @PearlFlipper Goodnight! See you next week in class (EdTec 685 SDSU). Until then #lrnchat
8:31 pm PearlFlipper: Awww, thanks all for being so welcoming to the EdTec 685 class . . . #lrnchat
8:31 pm tjmeister: or problem even #lrnchat
8:31 pm kelly_smith01: RT @J_Schulz: @JaneBozarth I do get hit with a lot of True or False questions while at work though. Dont you? TRUE #lrnchat
8:31 pm roninchef: @busynessgirl Beginner is part of the Dreyfus model. http://bit.ly/jPiTH #lrnchat
8:31 pm JaneBozarth: @J_Schulz Yeah but then no one likes the answer! #lrnchat
8:31 pm LearnNuggets: I’m SO going to ask this!RT @Dave_Ferguson:I’m dying to ask client decision-maker “how much of this job involves multiple choice?” #lrnchat
8:31 pm Dave_Ferguson: @JaneBozarth Maybe at review time: “list goals to fit the accomplishments for new projects replacing those for which we set goals.” #lrnchat
8:31 pm joe_deegan: RT @Dave_Ferguson:I’m dying to ask client decision-maker “how much of this job involves multiple choice?” #lrnchat – Amen to that!
8:31 pm lrnchat: Q3) What are the advantages and great joys of working with SMEs? #lrnchat
8:31 pm jkunrein: hola! Q0 – Judy Unrein, who is on the Kansas City ASTD board and therefore late for #lrnchat
8:31 pm tmiket: @PearlFlipper Wish I knew about #lrnchat when I took 685 Great idea!
8:32 pm PearlFlipper: RT @marciamarcia Other great questions for SMEs: When did you learn that? How did you learn the “language of your field”? #lrnchat #lrnchat
8:32 pm tmiket: Q3 If you work well w/ SMEs you both look smart! #lrnchat
8:32 pm PearlFlipper: @tmiket Ethan beat me to it! #lrnchat
8:32 pm ThomasStone: Q2 Give the SME a WIIFM if possible – e.g., you’ll get less support calls if we can make this learning asset the best it can be. #lrnchat
8:32 pm Dave_Ferguson: Q3: learn details & big pict of the biz/org (yours or external clients). Get better at systems view. #lrnchat
8:32 pm Mary_a_Myers: q3) new learning opportunities! meet ppl who love what they do. inspiring. #lrnchat
8:32 pm spotlearning: Q3. Good SMEs bring passion to the project. They have the wide eyes of a child. #lrnchat
8:32 pm J_Schulz: Q3 – That when you learn how the business really works. Allows you to see so many other opportunities. #lrnchat
8:32 pm tgrevatt: Q3) SMEs can become great champions of your initiatives, and often delight in having someone to help them share their knowledge #lrnchat
8:32 pm carmean: RT @kelly_smith01: RT @J_Schulz: @JaneBozarth No one asks me what’s true, really. Yes/no I think, but truth? Nah. #lrnchat
8:33 pm ThomasStone: Our livers would be doomed tonight! RT @gminks: I think SME needs to go on the drink list #lrnchat
8:33 pm tmiket: @PearlFlipper Still a great idea. Hello so SDSUers for me #lrnchat
8:33 pm KatieStroudPro: #lrnchat Q2) I learn things from SMEs.
8:33 pm kelly_smith01: Q3 Having an SME thinking in terms of perfromance and outcome not learning activities or format of training #lrnchat
8:33 pm kasey428: Q3) I learn so much when I work with them. Not a SME, but I can converse on many topics that I could not b/4. #lrnchat
8:33 pm Dave_Ferguson: Q3: also, combining disparate strengths to help people accomplish more, faster. #lrnchat
8:34 pm LearnNuggets: @kelly_smith01 @J_Schulz @JaneBozarth I get YES/NO questions but rarely TRUE/FALSE questions at wrk. Live T/F are loaded questions. #lrnchat
8:34 pm richardsheehy: q3: i get a rush out of learning new stuff and uncovering what other people know #lrnchat
8:34 pm Quinnovator: @Dave_Ferguson ALL decisions are m/c, just alternatives aren’t clear cut (hint: raise ‘challenge’, have better alternatives!) #lrnchat
8:34 pm SueSchnorr: RT @ tgrevatt: Q3) SMEs can become great champions of your initiatives, and often delight in having someone to help them share #lrnchat
8:34 pm JaneBozarth: Q3. Some of y’all are pretty funny, for a bunch of drinkers🙂 #lrnchat
8:34 pm Quinnovator: RT @lrnchat: Q3) What are the advantages and great joys of working with SMEs? #lrnchat
8:34 pm tgrevatt: Yes! RT @kasey428: Q3) I learn so much when I work with them. Not a SME, but I can converse on many topics that I could not b/4. #lrnchat
8:34 pm tmiket: Yes! RT @kasey428: I learn so much when I work with them Not a SME but I can converse on many topics that I could not b/4. #lrnchat
8:34 pm spotlearning: Q3. I love rapid proto-typing with a good SME or 3. Very exciting; very productive. #lrnchat
8:34 pm LearnNuggets: Q3: SME’s seeing the results of tng we build that truly impacts their business in a postive way. #lrnchat
8:35 pm kelly_smith01: T/F are not questions? #lrnchat
8:35 pm jwillensky: Q3 Chance to infuse training with behaviors from best possible models; also way to get the most out of “new stuff.” #lrnchat
8:35 pm kelly_smith01: RT @spotlearning: Q3. I love rapid proto-typing with a good SME or 3. Very exciting; very productive. #lrnchat
8:35 pm tmiket: Is it b/c they drink? RT @JaneBozarth: Q3. Some of y’all are pretty funny, for a bunch of drinkers🙂 #lrnchat
8:35 pm PearlFlipper: RT @KatieStroudPro Q2) gather business goals b4 meeting w/ SME & craft questions around goals. Share goals w/SME & request input. #lrnchat
8:35 pm spotlearning: RT @richardsheehy: q3: i get a rush out of learning new stuff and uncovering what other people know #lrnchat << ME TOO!
8:35 pm Dave_Ferguson: @kasey428 You said it. Aircraft engine, vendor inventory, flood insurance, foreign-aid projects, pension guarantee, hotel res. #lrnchat
8:35 pm allisunelearns: Yes, this exactly. RT @richardsheehy: q3: i get a rush out of learning new stuff and uncovering what other people know #lrnchat
8:35 pm usablelearning: RT 'swhy I'm an ID @richardsheehy q3: i get a rush out of learning new stuff and uncovering what other people know #lrnchat
8:35 pm PearlFlipper: LOLOL RT @kelly_smith01 T/F are not questions? #lrnchat #lrnchat
8:35 pm lmockford: RT @lrnchat Q3) What are the advantages and great joys of working with SMEs? #lrnchat
8:35 pm odguru: Q3) getting the SME to facilitate/co-facilitate. They teach us we teach them #Lrnchat
8:35 pm JaneBozarth: Q3 SME can proivde support/credibility, help project get done #lrnchat
8:36 pm willswords: Q3) When you work with a SME you get to make someone feel smart. People like that. #lrnchat
8:36 pm Quinnovator: Q3: SMEs can *really* give you a handle on the motivational factors, if you can tap their passion! #lrnchat
8:36 pm tmiket: Me too! RT @richardsheehy: q3: i get a rush out of learning new stuff and uncovering what other people know #lrnchat
8:36 pm LearnNuggets: Q3: Advantage of learning something new on every project I work on. #lrnchat http://twubs.com/lrnchat
8:36 pm Priaak: RT @JaneBozarth Q3 SME can proivde support/credibility, help project get done #lrnchat #lrnchat
8:36 pm joe_deegan: Q3) Both the SME and I get satisfaction when we see the results of spreading their results amongst a larger audience. #lrnchat
8:36 pm kelly_smith01: RT @JaneBozarth: Q3 SME can proivde support/credibility, help project get done Yesssssssss #lrnchat
8:36 pm JaneBozarth: @tmiket Could be. #lrnchat
8:36 pm jkunrein: Exactly! RT @richardsheehy: q3: i get a rush out of learning new stuff and uncovering what other people know #lrnchat
8:36 pm Priaak: RT @Quinnovator Q3: SMEs can *really* give you a handle on the motivational factors, if you can tap their passion! #lrnchat
8:37 pm tjmeister: One nice thing about working with SME's they are likely even stranger than you are… #lrnchat
8:37 pm JaneBozarth: Q3 the right SME can help you see why they are passionate about what they do #lrnchat
8:37 pm LearnNuggets: Q3: If SME feels they got a quality product, they share the news. Gives credibility to your team. #lrnchat
8:37 pm spotlearning: Q3. Hey, good SMEs can be very creative too. Especially if they want to help people really learn. #lrnchat
8:37 pm Quinnovator: remember rod sims saying he was amazed by the things he'd learned because of ID consulting #lrnchat
8:37 pm joe_deegan: Sorry if I'm annoying you with mass updates. Participating in #lrnchat You should join in.
8:37 pm tgrevatt: Also fascinating to see passion of SMEs in areas that you may have thought really dry before, look with new eyes. #lrnchat
8:37 pm oxala75: @lrnchat Q3) bringing SMEs back to seeing how others see what they do. Sometimes it's gratifying. Sometimes not so much… #lrnchat
8:37 pm PearlFlipper: @dturnbow May need to ask your help to explain possible 'value' of Twitter in a learning context. What are your thoughts? #lrnchat
8:37 pm doctumlearning: Q3: If SME feels they got a quality product, they share the news. Gives credibility to your team. #lrnchat (via @LearnNuggets) – agreed!
8:38 pm carmean: Q3: I'm empty without SME. Just did e-degree program in accounting. Still can't balance a checkbook, but the courses are gorgeous. #lrnchat
8:38 pm Quinnovator: Yes! RT @tgrevatt: Fascinating to see passion of SMEs in areas that you may have thought really dry before, look with new eyes. #lrnchat
8:38 pm kelly_smith01: Also get rush out of helping people give value information they did not view as value information #lrnchat
8:38 pm bschlenker: Q3) I love learning new things from SMEs – that's why i'm in this field #lrnchat
8:38 pm kasey428: Q3) They make the content credible. W/O them, we would be shooting in the dark. #lrnchat
8:38 pm ThomasStone: RT @Quinnovator: Q2: I like to ask "what decisions do they need to be able to make that they can't make now" #lrnchat
8:38 pm KatieStroudPro: RT @tjmeister Q2) One nice thing about working with SME's they are likely even stranger than you are… #lrnchat I love that about SMEs
8:39 pm richardsheehy: RT @spotlearning: Q3. Hey, good SMEs can be very creative too. Especially if they want to help people really learn. #lrnchat
8:39 pm joe_deegan: Q3) SME's love it when I reduce their workload by spreading their knowledge. Reducing support emails. #lrnchat
8:39 pm Dave_Ferguson: @kelly_smith01 T/F are questions, but almost always obvious and rarely pertinent except at intro level. "Is this widget Model X?" #lrnchat
8:39 pm J_Schulz: @bschlenker Is your field filled with corn, beans, or wheat? #lrnchat
8:39 pm spotlearning: @carmean Excellent point. I've done courses from Financial Systems to Aircraft Safety to Insurance and don't know much about either #lrnchat
8:40 pm Quinnovator: Q3: also nice when SME can (be brought) to communicate w/ passion and clarity the value #lrnchat
8:40 pm Quinnovator: RT @joe_deegan: Q3) SME's love it when I reduce their workload by spreading their knowledge. Reducing support emails. #lrnchat
8:40 pm jkunrein: Q3 my job would not be possible without SMEs, because I make it a point not to know anything #lrnchat
8:40 pm LearnNuggets: RT @carmean empty w/o SME. Just did edegree program in accting. Still can't balance a checkbook, but the courses are gorgeous. #lrnchat
8:40 pm californiakara: @Quinnovator with a good template they can provide all the info you need to architect a great course #lrnchat
8:40 pm kasey428: RT @jkunrein: Q3 my job would not be possible without SMEs, because I make it a point not to know anything #lrnchat
8:40 pm spotlearning: Let's face it. We LOVE good SMEs and we LOATHE working with bad ones, but in the end, it's a relationship so we share acctability. #lrnchat
8:40 pm kelly_smith01: RT @Quinnovator: Q3: also nice when SME can (be brought) to communicate w/ passion and clarity the value #lrnchat
8:40 pm JaneBozarth: LOL RT @jkunrein: Q3 my job would not be possible without SMEs, because I make it a point not to know anything #lrnchat
8:40 pm PearlFlipper: RT @J_Schulz @bschlenker Is your field filled with corn, beans, or wheat? #lrnchat <<– are we on Twitter or FARM TOWN? #lrnchat
8:41 pm carmean: @Dave_Ferguson True doesn't answer that question. Blackboard would bust under your design😉 #lrnchat
8:41 pm KatieStroudPro: #lrnchat Q3) SMEs pride themselves on being right–they usually are.
8:41 pm richardsheehy: @J_Schulz @bschlenker more likely a field of barley and malt😉 #lrnchat
8:41 pm KevinDJones: Often times SMEs learn a TON by going thru the exercise – how to simply phrase what they know. #lrnchat
8:41 pm Quinnovator: LOL me too! RT @jkunrein: Q3 my job would not be possible without SMEs, because I make it a point not to know anything #lrnchat
8:42 pm Dave_Ferguson: @carmean I've managed quite handily to avoid Blackboard. #lrnchat
8:42 pm jolynnhernandez: @Quinnovator that's very true. #lrnchat
8:42 pm roninchef: Q3: One of the joys of working with a SME is my team gets to develop good training without one of us becoming a SME as well. #lrnchat
8:42 pm PearlFlipper: I was delighted to pay back a SME by helping her learn "windows"; no really, just last week. #lrnchat
8:42 pm kasey428: Signing off early tonight. Enjoyed it. Have a terrific weekend, lrnchat'ers. #lrnchat
8:42 pm KevinDJones: It is great to help a SME back away from what they are doing and see the bigger picture – we trade places a lot #lrnchat
8:42 pm Quinnovator: RT @KevinDJones: Often times SMEs learn a TON by going thru the exercise – how to simply phrase what they know. #lrnchat
8:43 pm planetrussell: #lrnchat Q3 – A *true* SME should guide and prevent you from making mistakes others have made in the past.
8:43 pm kelly_smith01: RT @KevinDJones: It is great to help a SME back away from what they are doing and see the bigger picture – we trade places a lot #lrnchat
8:43 pm Priaak: A good SME also brings a lot of energy and fresh perspective to the project #lrnchat
8:43 pm PearlFlipper: Wish I'd talked 2 U 4 weeks ago. I'd have choose Adobe rt @Dave_Ferguson @carmean I've managed quite handily to avoid Blackboard. #lrnchat
8:44 pm JaneBozarth: RT @roninchef: Q3: One joy of working with a SME is team gets to develop good training without one of us becoming a SME as well. #lrnchat
8:44 pm ThomasStone: Anyone have any relevant alternate meanings for SME acronym? Looking for humorous ones most of all! #lrnchat
8:44 pm carmean: @PearlFlipper learn windows or wash windows? I'd choose the latter. #lrnchat
8:44 pm willswords: Q3) Sometimes your SME benefits from a Task Analysis as much as the Instructional Designer. Sorts things out #lrnchat
8:44 pm Dave_Ferguson: If your approach as designer/developer is systematic & SME is too, you find surprising synergy if you're each open to the other. #lrnchat
8:44 pm odguru: I name drop well known SMEs I work with to borrow credibility with business partners. I like that. #lrnchat
8:44 pm PearlFlipper: Q3 A good SME knows the job, knows why the job is the way it is, knows all the history and can answer any question I come up with. #lrnchat
8:44 pm KevinDJones: But have you ever tried to get info from a SME who doesn't like what they are doing or that they are even a SME. Ug. #lrnchat
8:44 pm kelly_smith01: RT @willswords: Q3) Sometimes your SME benefits from a Task Analysis as much as the Instructional Designer. Sorts things out #lrnchat
8:45 pm Quinnovator: @ThomasStone Small Minded Egotist? #lrnchat
8:45 pm PearlFlipper: Q3 Good SMES also have good 'relationships' with customer they've served/helped – can help you earn org credibility #lrnchat
8:45 pm oxala75: RT @jkunrein: Q3 my job would not be possible without SMEs, because I make it a point not to know anything #lrnchat
8:45 pm PearlFlipper: SME's don't like it when we call them SME's by the way. #lrnchat
8:45 pm spotlearning: @odguru Hey, I use SMEs as talking heads a lot…lends street cred to the e-learning. And they have a blast doing it. #lrnchat
8:45 pm J_Schulz: @ThomasStone Santa's Mean Elf? #lrnchat
8:45 pm kelly_smith01: Sometimes the Task Analysis (with help from SME) is the 1st time a process was documented #lrnchat
8:45 pm Quinnovator: Q3: one of the burdens is if the SME #lrnchat
8:45 pm PearlFlipper: Ouch RT @Quinnovator @ThomasStone Small Minded Egotist? #lrnchat #lrnchat
8:45 pm roninchef: RT @lrnchat: Q3) What are the advantages and great joys of working with SMEs? #lrnchat
8:45 pm softqual: @KevinDJones "Often times SMEs learn a TON by going thru the exercise" Saw this with mgrs & tech SMEs regarding proj estimation. #lrnchat
8:46 pm kelly_smith01: RT @PearlFlipper: SMEs dont like it when we call them SMEs by the way. #lrnchat
8:46 pm willswords: RT @kelly_smith01 Sometimes the Task Analysis (with help from SME) is the 1st time a process was documented #lrnchat
8:46 pm Quinnovator: One of the burdens is if the SME's had a bad experience with an ID before, have to break down and rebuilt relationship! #lrnchat
8:46 pm J_Schulz: @Quinnovator Completely agree! #lrnchat
8:47 pm bschlenker: @PearlFlipper learn windows or wash windows? I'd choose the latter. #lrnchat (via @carmean)
8:47 pm PearlFlipper: TRUE @willswords RT @kelly_smith01 Sometimes the Task Analysis (with help from SME) is the 1st time a process was documented #lrnchat
8:47 pm jkunrein: @kelly_smith01 & @PearlFlipper Really? My SMEs love being called experts! #lrnchat
8:47 pm spotlearning: RT @Quinnovator: So true! #lrnchat
8:47 pm kelly_smith01: RT @Quinnovator: One of the burdens is if the SMEs had bad experience with ID before, have to break down & rebuilt relationship! #lrnchat
8:47 pm KevinDJones: Also, so important to talk to the unsactioned SMEs – not officially recognized but everyone goes to anyways. #lrnchat
8:47 pm everyselearning: one of the burdens is if the SME is co-owner of business and head programmer and thinks training is not necessary #lrnchat
8:47 pm JaneBozarth: RT @softqual: "Often times SMEs learn a TON by going thru the exercise" Saw this with mgrs & tech SMEs regarding proj estimation. #lrnchat
8:47 pm odguru: @spotlearning For sure – builds their name & ours. I like to gather lots of quotables & war stories. If they tell all the better. #lrnchat
8:47 pm JaneBozarth: RT @KevinDJones: Also, so important to talk to the unsactioned SMEs – not officially recognized but everyone goes to anyways. #lrnchat
8:48 pm kelly_smith01: RT @KevinDJones: Also, so important to talk to the unsactioned SMEs – not officially recognized but everyone goes to anyways. #lrnchat
8:48 pm spotlearning: @KevinDJones As long as they're not giving you bad methods that lead to errors. Talk yes. Validate yes.🙂 #lrnchat
8:48 pm ThomasStone: Q3 seeing them pleased at content review at end, their ideashaving been given to us during Content Outline and Design Doc phases #lrnchat
8:48 pm Quinnovator: RT @KevinDJones: Also, so important to talk to the unsactioned SMEs – not officially recognized but everyone goes to anyways. #lrnchat
8:48 pm Dave_Ferguson: You can say, "I understand you know a lot about X. Should I call you the expert, guru, SME, pandit?" See what HE wants. #lrnchat
8:48 pm willswords: @ThomStone – SME always makes me think of SMEagol from Lord of the Rings. #lrnchat
8:49 pm Priaak: Debrief, share the SME experiences with fellow IDs… in case they may need to work with the SME in future #lrnchat
8:49 pm planetrussell: #lrnchat Q3 Value of a true SME: helps you to set priorities + make best possible investments of limited time, resources
8:49 pm KevinDJones: @spotlearning Absolutely. Must validate everything, even with a sactioned SME. #lrnchat
8:49 pm Dave_Ferguson: Why do we say "SME" instead of "expert?" I bet we can blame Dick & Carey. #lrnchat
8:49 pm PearlFlipper: @willswords LOL SMEagol #lrnchat
8:50 pm marciamarcia: How much of this job involves multiple choice? #lrnchat RT @Dave_Ferguson <Great Q for any hiring mgr. Both/and.
8:50 pm everyselearning: RT @willswords @ThomStone SME always makes me think of SMEagol from Lord of the Rings. #lrnchat Love it!!! #lrnchat
8:50 pm JaneBozarth: RT @Dave_Ferguson: Why do we say "SME" instead of "expert?" I bet we can blame Dick & Carey. #lrnchat
8:50 pm jkunrein: @Dave_Ferguson I try to blame Dick & Carey as much as possible…😉 #lrnchat
8:50 pm Quinnovator: prob when SMEs appointed are not the true anointed! #lrnchat
8:50 pm lrnchat: Qwrap) Time to reintroduce yourself. Links welcome. What can we help you with? #lrnchat
8:50 pm jwillensky: @Dave_Ferguson Dick & Carey. Drink! #lrnchat
8:50 pm ThomasStone: Q3 and seeing a SME "get" the process better on the second or third project they do with us #lrnchat
8:51 pm PearlFlipper: Q2 Annoying to have a SME want to take all the 'credit' from my team of developers, but that's life, eh? #lrnchat
8:51 pm carmean: Early out tonight. Thanks all. Bye. #lrnchat
8:51 pm Dave_Ferguson: Patron of seagoing jargon, Mr. Smee: http://bit.ly/kHRZV #lrnchat
8:51 pm kelly_smith01: Always validate. If possible (or if OK politically) have one SME validate another SME (after you have documented SME info) #lrnchat
8:51 pm Quinnovator: she's on a roll! RT @jkunrein: @Dave_Ferguson I try to blame Dick &Carey as much as possible…😉 #lrnchat
8:52 pm planetrussell: @willswords @ThomStone Or SME (a/k/a Shmi) Skywalker: "You can't stop change any more than you can stop the suns from setting." #lrnchat
8:52 pm JaneBozarth: Jane, Raleigh. Feral, Rabid, S.M.E. ! #lrnchat
8:52 pm PearlFlipper: Laura, SME at gardening, ISD'er 20+ years, live in a world of executive strategy and innovation. Construction is my 'escape' & joy #lrnchat
8:52 pm tmiket: Mike Taylor, Columbus, OH ID, SME, eieio…. #lrnchat
8:52 pm bschlenker: Doesn't a Web2.0 world change this conversation significantly? Just sayin' ! #lrnchat
8:52 pm KatieStroudPro: #lrnchat Katie Stroud in Seattle. Training Specialist at forProject.com–software development for project management.
8:53 pm spotlearning: Qwrap) I'm looking for any question you'd like to hear @bschlenker answer in a podcast interview. Joe Fournier, Narnia, Lrng Junkie #lrnchat
8:53 pm Priaak: Sivapriya, Freelance ID, San Mateo, CA #lrnchat
8:53 pm ThomasStone: love it! RT @willswords: @ThomStone – SME always makes me think of SMEagol from Lord of the Rings. #lrnchat
8:53 pm PearlFlipper: @bschlenker I watched a Web 4.0 video yesterday, can . . . hardly . . .keep . . .up #lrnchat
8:53 pm gminks: trying to write a process map. did not like the #lrnchat topic tonight😦
8:53 pm Quinnovator: Qwrap: always looking for more opps to help create great learning experiences; proposals or referrals welcome! Love doing this! #lrnchat
8:53 pm kelly_smith01: Mr. Sme – souunds like a Dickens character. Maybe a banker or undertake in 1800 London #lrnchat
8:53 pm Mary_a_Myers: Mary Myers …SME, myself and I…learning is my game. coming to you live from Kingston, Ontario, Cda. #lrnchat
8:53 pm odguru: @bschlenker how to simulate rather than how to describe? #lrnchat
8:53 pm jwillensky: Ciao! Jason Willensky, Freelance ID, Phoenix, AZ (in FL this month). #lrnchat
8:53 pm tjmeister: I think I killed @busynessgirl #lrnchat
8:53 pm SueSchnorr: @PearlFlipper: Yes, funny how SMEs convert to IDs when program is successful! Q2 Annoying – SME want to take all the 'credit' .#lrnchat
8:54 pm richardsheehy: qwrap: it's been a blast as usual. Richard Sheehy, Gray Court SC. all of my other contact info is at http://www.learn2day.com #lrnchat
8:54 pm jkunrein: Judy Unrein: elearning designer, experienced non-SME, rabid Avett Brothers fan (even more than usual this week) #lrnchat
8:54 pm Dave_Ferguson: Dave Ferguson, DC suburbs, learning consultant, writer of words, baker of shortbread, ponderer of bad habits (mine) #lrnchat
8:54 pm willswords: Will Findlay, Kansas City, MO, ID for Cerner Corp. @cerner1 (Healthcare IT), Closet trombonist and pianist. #lrnchat
8:55 pm randomdazzle: #lrnchat Robby Robbson … When is a SME not a SME? When the rates are higher for a consultant!
8:55 pm allisunelearns: Allisun in the redwoods of Humboldt County, SME Moodler & anything eLearning junkie, free Moodle class Mon. http://bit.ly/Ud1kX #lrnchat
8:55 pm usablelearning: Julie Dirksen ID nerd in Mpls (gonna blog my secret weapon for working w SMEs in a couple days – will kick it out to #lrnchat when I do)
8:55 pm kelly_smith01: Kelly Smith – an friend and pal of any and all SMEs – I cannot type tonight #lrnchat
8:55 pm tgrevatt: Treena G in Ottawa, thx all. Setting up twttr coverage for a learning conf next wk, new learning game launch, watch this space! #lrnchat
8:55 pm jkunrein: thanks, #lrnchat -ers! #lrnchat
8:55 pm ThomasStone: Good night all… Tom Stone, from Element K, SME at few things, but learner of many #lrnchat
8:55 pm spotlearning: @Dave_Ferguson Mmmmm…shortbread. cool. #lrnchat
8:55 pm Quinnovator: Clark Quinn, Walnut Creek CA, learning design agent provocateur, learning solution improvement mercenary, general troublemaker #lrnchat
8:55 pm andyjanning: #lrnchat Andy Janning, Indiana, I love to plumb pop culture for hints on improving the training and development field
8:55 pm roninchef: Mason Masteka Elearning Developer in Maine. Off to augment the reality of sink full of dirty dishes. Good night. #lrnchat
8:55 pm californiakara: @JaneBozarth to distinguish they're merely expert of the topic domain, not of learning delivery "how" #lrnchat
8:56 pm Quinnovator: thanks again for a great #lrnchat, all! See you next week.
8:56 pm everyselearning: Myra Rhodes Everyone's E-Learning Inc. Free Dreamweaver Webinar next week http://www.everyones.com/webinar #lrnchat
8:56 pm bschlenker: Brent Schlenker – @Devlearn – @eLearningguild – enthusiastic learning professional – New Media evangelist #lrnchat
8:56 pm KevinDJones: Kevin Jones, Huntsville, AL, social media/learning consultant, father of seven, husband of one. #lrnchat
8:57 pm JaneBozarth: bye everyone #lrnchat
8:57 pm J_Schulz: John, Chicago – Learning Techy, Performance Consultant. In search of full-time gig. #lrnchat
8:57 pm joe_deegan: qwrap) For once I could make it to #lrnchat Hopefully I'll see you next time. Joe Deegan, ID eLearning Dev, Sacramento., golf SME.
8:57 pm kelly_smith01: Keeps getting better lrnchat that is #lrnchat
8:57 pm odguru: Christy Guelph Canada measurement, learning transfer, knowledge networks. Keep the subject matter coming! #lrnchat
8:57 pm joe_deegan: qwrap) For once I could make it to #lrnchat Hopefully I'll see you next time. Joe Deegan, ID eLearning Dev, Sacramento., golf SME. #lrnchat
8:57 pm PearlFlipper: @kelly_smith01 You've spurred my thinking to ponder who would be in the storyline with Mr. SME? Mrs. Learner? Her son, Blog? #lrnchat
8:57 pm PearlFlipper: @JaneBozarth THANKS Jane! #lrnchat
8:58 pm californiakara: Kara, former ID, current secret superhero identity: saving the world from bad PowerPoint decks one slide at a time #lrnchat
8:58 pm Erick1970: Reading through #lrnchat conversation on subject matter experts (SMEs).
8:58 pm spotlearning: @PearlFlipper I thought Blog was a dog. '-) #lrnchat
8:58 pm planetrussell: #lrnchat Final in/extroductions – Mike Russell: biz dev rainmaker, trainer, project manager, learner about learning http://tr.im/mikerussell
8:58 pm Dave_Ferguson: Seems clear these hashtag chats will never work. I read that on a blog. #lrnchat
8:59 pm everyselearning: @californiakara Love that line. Can I steal it? #lrnchat
8:59 pm PearlFlipper: @planetrussell rainmaker? Now that's performance! #lrnchat
8:59 pm Erick1970: RT @willswords: Q3) Sometimes your SME benefits from a Task Analysis as much as the Instructional Designer. Sorts things out #lrnchat
8:59 pm Dave_Ferguson: @spotlearning Nah, the dog's name is Tweet. #lrnchat

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